Sharp FO-B1600 Troubleshooting, Problems and Solutions, Line error, Problem Solution

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9. Troubleshooting

Problems and Solutions

If you have any problems with your fax, first refer to the following troubleshooting guide.

Line error

Problem		Solution

LINE ERROR appears in	A line error occurs when your fax machine cannot
the display.	communicate correctly with the other fax machine.
	The error is usually due to a problem on the phone
	line.
	Try the transaction again. If the error persists, check
	the following:
	•	Check the connection. The cord from the TEL.
		LINE jack to the wall jack should be no longer than
		six feet.
	• Make sure there are no modem devices sharing the
		same telephone line.
	•	Check with the other party to make sure their fax
		machine is functioning properly.
	•	Have your telephone line checked for line noise.
	•	Try connecting the fax machine to a different
		telephone line.
	•	If the problem still occurs, your fax machine may
		need service.

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Contents FO-B1600 About the Telephone Consumer Protection ACT Introduction VerticalPaper tray capacity Applicable telephone lineImportant safety information Page Table of Contents Printing Lists Maintenance Look at the Operation Panel Speaker key Hold keyCOPY/HELP key Stop keyInstallation Unpacking ChecklistPoints to keep in mind when setting up AttachmentsRemoving the packing tape Open the print compartment coverConnecting the handset Close the printer coverAttaching the paper trays Installation1 Loading Printing Paper Place Connecting the Power Cord Installing the Print Cartridge Open the operation panelRemove only the tape from the the new cartridge Change Cartridge Press OLD if the cartridge you Installed is old Installed is newPress NEW if the cartridge you Press Memory Setting the paper size Ink save mode PressPress Once Times Press To turn on ink save mode, orConnecting the Telephone Line Cord Remove the seal covering the TEL. SET jack Extension phone optionalConnect the extension phone line to the TEL. SET jack Entering Your Name and Fax Number Enter your fax number by pressing the number keys max digits Setting the Date and Time Press once and 3 timesDaylight Saving Time Setting the reception mode Setting the Reception ModeMode Volume Adjustment Desired volume levelSpeaker Press To selectWhen talking through the handset Press To select HandsetRinger If you selected Ringer OFF OK ? toSending Faxes Size and weightTransmittable Documents Loading the Document Other restrictionsRemoving a document from the feeder Open the operation panel Remove the documentResolution settings Adjusting the Resolution and ContrastContrast settings Press RESOLUTION/ one or more times Load the documentsChanging the default resolution Sending a Fax by Normal Dialing Sending a Fax by Automatic Dialing Sending a Fax by Automatic DialingStoring fax and phone numbers for automatic dialing Rapid KeysPress Function once Once If you know the Speed Dial number thatMemory Editing and clearing auto-dial numbers Return to to store another number, or press to return toDate and time display Press 1 for Edit or 2 for ClearPress Memory Make the desired changes to the name To the date and time displayRapid Key Dialing Using a Rapid Key for a voice callLoad the documents If desired, press Speed Dialing Using a Speed Dial number for a voice callMemory . If not, press Repeat Step Press Until the name of the other party appears Searching for an auto-dial numberDisplay if no name was stored, the number will appear Sending a fax by Direct Keypad Dialing Correct, press MemoryRedial Automatic redialingOnce. Redial appears in the display, followed by Press RedialError Correction Mode Press Function once Times. DisplayBatch Page Numbering Sending a Fax From Memory Broadcasting sending a fax to multiple destinationsBroadcasting using a Group Key When you are ready to begin transmission, press MemoryLoad the documents If desired, press RESOLUTION/ to set Press the appropriate Group KeyPress To program a Group Key Storing numbers in Group KeysPress To clear a Group Key Press to return to the date and time display Memory transmission If the memory becomes fullReceiving Faxes Using FAX ModeChanging the number of rings Using TEL Mode Using TEL ModeAnswer the extension phone when it rings Answering with the fax’s handsetAnswering on an extension phone connected to the same line Display shows Receiving and thenFax Signal Receive Optional Reception SettingsPress once and 7 times Changing the number for remote fax activation Reception Ratio Press Function once and twicePress To select AUTO, or 2 to Select 100%Substitute Reception to Memory Making Copies Select any of the following copy settings as neededExample of two Copies each Three originals When you are ready to begin copying, press Copy Cut-offIf Memory is Full appears Press Once TwiceConnecting an Answering Machine Answering Machine ConnectionUsing the Answering Machine Connection Set the reception mode to A.MChanging the outgoing message Set your answering machine to auto answerHow answering machine mode operates Optional A.M. Mode SettingsQuiet Detect Time Enter a number from 01 to 10, or enter To turn off the functionPress Function once Quiet Detect Start TimePress once and 6 times On TAD Failure Caller ID Requires Subscription to Service Special FunctionsHow Caller ID operates Display messagesEnter the three digits of your area code Press Memory to store your area codeVoice call Press when you have finished viewing the list Viewing the Caller ID listPress Z twice FaxPriority Call To delete calls from the Caller ID listTo store or clear the number Blocking voice calls Distinctive Ring Requires Subscription to Service Set the reception mode to FAX Blocking Reception of Unwanted Faxes Polling Requesting a Fax Transmission Requesting transmission Being polled polling standbyPolling security Storing fax numbers for polling permission Enter the fax number maximum of 20 digitsEditing and clearing polling permission numbers Printing Lists Activity ReportPress Function once and once Press Memory to print the listSetup List Telephone Number ListGroup List Caller-ID ListTransaction Report Headings in the Transaction ReportTransaction Report print condition Auto print-out of Activity Report Press 1 to turn on auto print out, or To turn it offCleaning the Machine MaintenanceCleaning the scanning glass and rollers Maintenance Cleaning the housing Rotating the white rollerImproving Print Quality Aligning the print cartridgeCleaning the print cartridge nozzles Maintenance Wiping the print nozzles and contacts Cleaning the cartridge holder Troubleshooting Problems and SolutionsLine error Problem SolutionDialing and transmission problems Trouble- shootingReception and copying problems 100General problems Answering machine connection Messages and Signals Press Start KEY104 Audible signals RecallingClearing Paper Jams Clearing a jammed documentClearing jammed printing paper Flip down the green levers on each side of the white roller108 FCC Regulatory Information A R P Material Safety Data Sheet 2/3 Material Safety Data Sheet 3/3 Quick Reference Guide Sending FaxesGuía de referencia rápida Transmisión de documentosIndex 115116 Page Sharp Corporation