Brother FAX-575 manual Brother

Page 94

ERROR MESSAGES

ERROR	CAUSE	ACTION
MESSAGE

MEMORY DISABLED	The fax machine has a	Open the top cover and
UNABLE TO INIT	mechanical problem.	remove any foreign
UNABLE TO PRINT	—OR—	obstacles from inside the fax
UNABLE TO SCAN	A foreign obstacle, such as	machine. If the error
UNABLE TO SCAN	a clip or ripped paper, is in	message continues,
	the fax machine.	disconnect the fax machine
		from the power source for
		several minutes then
		reconnect it. You will lose all
		faxes in the memory. Please
		follow the steps below
		before disconnecting the fax
		machine so you will not lose
		any important messages.
		Check whether the fax
		machine has faxes in the
		memory
		1. Press Menu/Set, 0, 0, 1.
		2. If the fax machine does
		not have faxes in its
		memory, disconnect the
		fax machine from the
		power source for several
		minutes and then
		reconnect it.
		—OR—
		If faxes are present, you
		can transfer them to
		another fax machine. Go
		to Step 3.
		Transfer faxes to another
		fax machine
		3. Enter the fax number to
		which faxes will be
		forwarded.
		4. Press Fax Start.
		5. After the faxes are
		transferred, disconnect
		the fax machine from the
		power source for several
		minutes and then
		reconnect it.
		Transfer Journal report to
		another fax machine
		You can transfer the Fax
		Journal report to another fax
		machine.
		1. Press Menu/Set, 0, 0, 2.
		2. Enter the fax number to
		which faxes will be
		forwarded.
		3. Press Fax Start.
		If you have not set up your
		Station ID, you cannot enter
		fax transfer mode.
		If the error message still
		continues, call Brother
		Customer Service.
		In USA:
		1-800-284-4329
		In Canada:
		1-877-BROTHER

12 - 3 Troubleshooting and routine maintenance

Image 94

Contents SU FAX-575 Page Brother numbers Frequently Asked Questions FAQsFor Customer Service Register your product USA onlyBrother fax back system USA only Ordering accessories and suppliesUSA only Compilation and Publication Notice USA and CanadaIii Who is covered Brother International Corporation Canada only To use the fax machine safely Safety precautionsVii Choosing a location ViiiReceiving faxes Quick Reference GuideSending faxes Storing numbersMaking copies Table of Contents Interrupting Delayed Fax and Polled Transmit jobs Setup ReceiveSetup Send XiiPrinting reports Quick-Dial numbers and dialing optionsRemote Fax Options Important informationGlossary Specifications Troubleshooting and routine maintenanceIndex Remote Retrieval Access Card Xiv Finding information Using this GuideIntroduction BoldFax Test Sheet and Product Registration USA only Front view Part namesBack view Control panel overview One-Touch Keys Navigation Keys Menu/SetHow can you avoid possible problems? Custom features Do you have Voice Mail on the phone line?Why should there be problems? About fax machinesECM Error Correction Mode Fax tones and handshakeConnecting an external telephone ConnectionsIntroduction 1 Recording outgoing message OGM on an external ConnectionsLimit your speaking to 20 seconds Converting telephone wall outlets Special line considerations Roll Over phone linesTwo-Line phone system Machine will work best on a dedicated lineIntroduction Custom features on your phone line If you are installing the fax machine to work with a PBXMulti-Line connections PBX Temperature 23C, humidity 50% Handling and using plain paperPaper specifications for the paper tray PaperHow to load paper To load paper Menu table On-Screen ProgrammingUser-friendly programming Memory StorageNavigation keys Factory setting option is shown in bold Main Menu Options Descriptions SelectionsMain Menu Delayed Remote FAX OPT Miscellaneous Getting started Initial SetupSetting the Date and Time Turning on Automatic Daylight Savings TimeEnter your fax number up to Setting the Station IDEntering text DigitsMaking corrections Special characters and symbolsInserting spaces Repeating lettersChoosing the Handset Volume For Volume Amplify Setting the Beeper VolumeSetting the Speaker Volume Press or to select LOWSetting Volume Amplify VOL AMPLIFYOFF?, and then press Menu/Set and go to StepSetting up your area code USA only Setting the Ring VolumeSetting Tone and Pulse dialing mode Canada Only Press or to select Pulse Or ToneChoosing the Receive Mode Setup ReceiveBasic receiving operations Setting the Ring Delay To select or change your Receive ModePress Receive Mode Easy Receive Setting the F/T Ring Time FAX/TEL mode onlyUse or to select ON, Semi or OFF Printing a reduced incoming fax Auto Reduction Setting Paper SizeReceiving a fax at the end of a conversation Advanced receiving operations For FAX/TEL mode onlyUsing a cordless external handset Operation from extension telephonesPrinting a fax from the memory Setting up Polling ReceiveChanging the remote codes PollingSetting up Sequential Polling Receive Enter the fax machines youWhat does your telephone company’s ‘Distinctive Ring’ do? Telephone servicesDistinctive Ring What does Brother’s ‘Distinctive Ring’ do?Registering the Distinctive Ring pattern Very important Before you choose the ring pattern to registerYour telephone company and ask for one that is shown Caller ID Log Turning off the Distinctive RingCaller ID Printing the Caller ID LogReturning a call from the Log Viewing the Caller ID LogTo exit the Caller ID Log, press Registering a Caller ID number Menu/SetCall Waiting/Caller ID Setup Send How to dialFax Redial How to faxAutomatic transmission Manual transmission Sending faxes using multiple settingsBasic sending operations Sending a fax at the end of a conversationFax resolution ContrastCanceling a fax in progress Multiple Resolution TransmissionCanceling a scheduled job Composing your own comments Advanced sending operationsComposing the electronic Cover Press 2 to exitSend a cover page for all faxes When the LCD showsCover page for next fax only Insert the document face down in the ADF Press Menu/Set, 3Overseas Mode Using a printed CoverBroadcasting Call Reservation Screen displaysDelayed Fax Setting up Polled Transmit Press or to choose on orOut of Memory message To change the default setting, press or to select on or OFFMemory Transmission Go to StepInterrupting Delayed Fax and Polled Transmit jobs Wait 2 seconds, then removeStoring numbers for easy dialing Quick-Dial numbers and dialing optionsStoring One-Touch Dial numbers Storing Speed-Dial numbers How to change the stored number or name Changing One-Touch and Speed-Dial numbersSetting up Groups for Broadcasting Dialing options Access codes and credit card numbers See Storing Speed-Dial numbers onRedial Telephone PauseHold Redial FaxFax Forwarding Setting up Fax ForwardingRemote Fax Options Enter the forwarding number up to 20 digitsProgramming your pager number For example, press 1 8 0 0 5 5 5 1 2 3 4 # #Setting your remote access code Setting Fax StorageTurning off Remote Fax Options Remote Retrieval Using your remote access codeLong beep Fax messages No beeps No fax messages Remote commands OFFRetrieving fax messages Changing your Fax Forwarding numberPrinting reports FAX settings and activitySetting the Journal Period Customizing the Transmission Verification ReportHow to print a report Following reports are availableCopy operations Using the fax machine as a copierMaking copies Making a single copyEnter the number of copies you want Press or to select Sort or StackImportant information 11 2 Important information Industry Canada Compliance Statement Canada only International Energy Star Compliance StatementImportant safety instructions See Brother numbers on Trademarks Shipment of the fax machineTroubleshooting Troubleshooting and routine maintenanceError messages Storing One-Touch Dial Brother Press or to select Basic CompatibilityDocument Jam or Paper Jam Or NormalPaper Jam Printout is jammedIf you are having difficulty with the fax machine Difficulty SuggestionsSending Faxes Routine maintenance Cleaning the print headPage White Spools 12 11 Troubleshooting and routine maintenance Glossary Glossary Glossary G General SpecificationsCopy Fax Index IndexItems in all upper case represent LCD messages Help Resolution Remote Retrieval Access Card CardChanging Remote Access Code Remote CommandsEquipment Attachemnt Limitations Canada onlyVisit us on the World Wide Web