Brother FAX-575 manual Sending Faxes

DIFFICULTY	SUGGESTIONS
Sending Faxes
Cannot send a fax	Ask the other party to check that the receiving machine
	has paper.
	Print the Transmission Verification Report and check
	for an error. (See Printing reports on page 9-1.)
Poor sending	Try changing your resolution to FINE or S.FINE. Make
quality.	a copy to check the fax machine’s scanner operation.
Dialing does not	Check all line cord connections and make sure the
work	curled handset cord is not in the EXT jack.
	Check the power cord connection. Send a manual fax
	by pressing Hook or by lifting the handset and dialing
	the number. Wait to hear fax receiving tones before
	pressing Fax Start.
	(Canada only) Change the Tone/Pulse setting.
	(See Setting Tone and Pulse dialing mode (Canada
	Only) on page 4-6.)
Vertical black lines	Use the fax machine to make a copy. If the copy shows
when sending.	the same problem, the scanner area is dirty. Lift the top
	cover and check the document path. Clean the white
	film and the scanner’s glass strip using isopropyl
	alcohol and a lint-free cloth. (See Cleaning the scanner
	on page 12-9.)
Transmission	There is probably temporary noise or static on the
Verification Report	phone line. Try sending the fax again.
prints “RESULT:	Try setting the Compatibility to BASIC.
NG”	(See Compatibility on page 12-4.)
	If the problem continues, call the telephone company
	to check your phone line.
Handling Incoming	Calls
Double-ring in	The fax machine knows the incoming call is not a fax
FAX/TEL mode	so it is signaling you to answer the telephone call. Pick
	up the fax machine’s handset or answer from an
	extension phone, and then press the fax machine’s
	Telephone Answer Code (default setting is #51).
	(See For FAX/TEL mode only on page 5-5.)
Transferring a call	If you have answered at the fax machine’s handset,
to the fax machine	press Fax Start and hang up immediately.
	If you answered at an extension phone, press your
	three-digit Fax Receive Code (default setting is	51).
	When the fax machine answers, hang up.
The fax machine	If the fax machine is set to Easy Receive ON, it is more
“hears” voice as	sensitive to sounds. The fax machine may mistakenly
fax tone	interpret certain voices or music on the line as a calling
	fax machine and respond with fax receiving tones.
	Deactivate the fax by pressing #51 if you are at an
	extension phone or press Stop/Exit if you are at the
	fax machine or an external phone.
	Try avoiding this problem by turning Easy Receive to
	OFF. (See Easy Receive on page 5-3.)
Custom features	If you have Call Waiting, Ring Master, Voice Mail, an
on a single line	alarm system or any other custom feature on a single
	phone line with the fax machine, it may create a
	problem sending or receiving fax data.
	For example: If you are sending or receiving a fax
	message while a custom feature signal comes through
	on the line, the signal can temporarily interrupt or
	disrupt the fax data. Your fax machine’s ECM feature
	should help overcome this problem. This condition is
	related to the telephone system industry and is
	common to all devices that send and receive data on a
	single, shared line with custom features. If avoiding a
	slight interruption is crucial to your business, we
	recommend a separate phone line with no custom
	features.

12 - 7 Troubleshooting and routine maintenance