Brother FAX-575 manual Storing One-Touch Dial

Page 93

ERROR MESSAGES

ERROR	CAUSE	ACTION
MESSAGE

NOT REGISTERED	You tried to access a	Set up the One-Touch or
	One-Touch or Speed-Dial	Speed-Dial number. (See
	number that is not	Storing One-Touch Dial
	programmed.	numbers on page 7-1and
		Storing Speed-Dial numbers
		on page 7-2.)

OUT OF MEMORY	The data is too large for	(Fax sending or copy
CLEAR MEMORY	the fax machine’s	operation in process)
	memory.	Press Stop/Exit and wait
		until the other operations in
		progress finish and then try
		again.
		—OR—
		Clear the faxes and
		schedule jobs in the
		memory. To gain extra
		memory, you can turn off
		Fax Storage. (Setting Fax
		Storage on page 8-3.)
		—OR—
		Print the faxes that are in the
		memory. (Printing a fax from
		the memory on page 5-6)

PAPER JAM	The paper is jammed in	(See Paper Jam on page
PLS OPEN COVER	the fax machine.	12-5.)
REMOVE JAM

PHONE LINE BUSY	The number you dialed	Verify the number and try
	does not answer or is	again.
	busy.

POLLING FAILED	You tried to poll a fax	Check the other fax
	machine that is not in	machine’s polling setup.
	Polled Waiting mode.

PRINTHEAD	The print head has	Wait 30 minutes for it to cool
OVERHEATED	overheated.	or wait until the message
WAIT TO COOL		disappears automatically.
WAIT TO COOL

RECEIVE FAILED	Poor phone line quality	If the problem continues, call
	caused a communication	the telephone company and
	error.	ask them to check your
		phone line.

RIBBON EMPTY	Your fax machine is out of	Install the print cartridge or
RESET OR REPLACE	ribbon or the print cartridge	change the ribbon again.
	is not properly installed.	(See Changing the ribbon on
		page 12-9.)

Troubleshooting and routine maintenance 12 - 2

Image 93

Contents SU FAX-575 Page For Customer Service Frequently Asked Questions FAQsBrother numbers Register your product USA onlyOrdering accessories and supplies Brother fax back system USA onlyUSA only USA and Canada Compilation and Publication NoticeIii Who is covered Brother International Corporation Canada only Safety precautions To use the fax machine safelyVii Viii Choosing a locationSending faxes Quick Reference GuideReceiving faxes Storing numbersMaking copies Table of Contents Setup Send Setup ReceiveInterrupting Delayed Fax and Polled Transmit jobs XiiRemote Fax Options Quick-Dial numbers and dialing optionsPrinting reports Important informationTroubleshooting and routine maintenance Glossary SpecificationsIndex Remote Retrieval Access Card Xiv Introduction Using this GuideFinding information BoldFax Test Sheet and Product Registration USA only Part names Front viewBack view Control panel overview Navigation Keys Menu/Set One-Touch KeysWhy should there be problems? Custom features Do you have Voice Mail on the phone line?How can you avoid possible problems? About fax machinesFax tones and handshake ECM Error Correction ModeConnections Connecting an external telephoneIntroduction 1 Connections Recording outgoing message OGM on an externalLimit your speaking to 20 seconds Two-Line phone system Special line considerations Roll Over phone linesConverting telephone wall outlets Machine will work best on a dedicated lineIntroduction If you are installing the fax machine to work with a PBX Custom features on your phone lineMulti-Line connections PBX Paper specifications for the paper tray Handling and using plain paperTemperature 23C, humidity 50% PaperHow to load paper To load paper User-friendly programming On-Screen ProgrammingMenu table Memory StorageNavigation keys Main Menu Options Descriptions Selections Factory setting option is shown in boldMain Menu Delayed Remote FAX OPT Miscellaneous Setting the Date and Time Initial SetupGetting started Turning on Automatic Daylight Savings TimeEntering text Setting the Station IDEnter your fax number up to DigitsInserting spaces Special characters and symbolsMaking corrections Repeating lettersSetting the Speaker Volume Setting the Beeper VolumeChoosing the Handset Volume For Volume Amplify Press or to select LOWVOL AMPLIFYOFF?, and then press Menu/Set and go to Step Setting Volume AmplifySetting Tone and Pulse dialing mode Canada Only Setting the Ring VolumeSetting up your area code USA only Press or to select Pulse Or ToneSetup Receive Choosing the Receive ModeBasic receiving operations To select or change your Receive Mode Setting the Ring DelayPress Receive Mode Setting the F/T Ring Time FAX/TEL mode only Easy ReceiveUse or to select ON, Semi or OFF Setting Paper Size Printing a reduced incoming fax Auto ReductionReceiving a fax at the end of a conversation Using a cordless external handset For FAX/TEL mode onlyAdvanced receiving operations Operation from extension telephonesChanging the remote codes Setting up Polling ReceivePrinting a fax from the memory PollingEnter the fax machines you Setting up Sequential Polling ReceiveDistinctive Ring Telephone servicesWhat does your telephone company’s ‘Distinctive Ring’ do? What does Brother’s ‘Distinctive Ring’ do?Before you choose the ring pattern to register Registering the Distinctive Ring pattern Very importantYour telephone company and ask for one that is shown Caller ID Turning off the Distinctive RingCaller ID Log Printing the Caller ID LogViewing the Caller ID Log Returning a call from the LogTo exit the Caller ID Log, press Menu/Set Registering a Caller ID numberCall Waiting/Caller ID How to dial Setup SendHow to fax Fax RedialAutomatic transmission Basic sending operations Sending faxes using multiple settingsManual transmission Sending a fax at the end of a conversationContrast Fax resolutionMultiple Resolution Transmission Canceling a fax in progressCanceling a scheduled job Composing the electronic Cover Advanced sending operationsComposing your own comments Press 2 to exitCover page for next fax only When the LCD showsSend a cover page for all faxes Insert the document face down in the ADF Press Menu/Set, 3Using a printed Cover Overseas ModeBroadcasting Screen displays Call ReservationDelayed Fax Press or to choose on or Setting up Polled TransmitMemory Transmission To change the default setting, press or to select on or OFFOut of Memory message Go to StepWait 2 seconds, then remove Interrupting Delayed Fax and Polled Transmit jobsQuick-Dial numbers and dialing options Storing numbers for easy dialingStoring One-Touch Dial numbers Storing Speed-Dial numbers Changing One-Touch and Speed-Dial numbers How to change the stored number or nameSetting up Groups for Broadcasting Dialing options See Storing Speed-Dial numbers on Access codes and credit card numbersHold PauseRedial Telephone Redial FaxRemote Fax Options Setting up Fax ForwardingFax Forwarding Enter the forwarding number up to 20 digitsFor example, press 1 8 0 0 5 5 5 1 2 3 4 # # Programming your pager numberSetting Fax Storage Setting your remote access codeTurning off Remote Fax Options Using your remote access code Remote RetrievalLong beep Fax messages No beeps No fax messages OFF Remote commandsChanging your Fax Forwarding number Retrieving fax messagesSetting the Journal Period FAX settings and activityPrinting reports Customizing the Transmission Verification ReportFollowing reports are available How to print a reportMaking copies Using the fax machine as a copierCopy operations Making a single copyPress or to select Sort or Stack Enter the number of copies you wantImportant information 11 2 Important information International Energy Star Compliance Statement Industry Canada Compliance Statement Canada onlySee Brother numbers on Important safety instructionsShipment of the fax machine TrademarksTroubleshooting and routine maintenance TroubleshootingError messages Storing One-Touch Dial Brother Document Jam or Paper Jam CompatibilityPress or to select Basic Or NormalPrintout is jammed Paper JamDifficulty Suggestions If you are having difficulty with the fax machineSending Faxes Cleaning the print head Routine maintenancePage White Spools 12 11 Troubleshooting and routine maintenance Glossary Glossary Glossary G Specifications GeneralCopy Fax Index IndexItems in all upper case represent LCD messages Help Resolution Card Remote Retrieval Access CardRemote Commands Changing Remote Access CodeCanada only Equipment Attachemnt LimitationsVisit us on the World Wide Web