Canon FAX-L400 manual Troubleshooting, LCD Messages

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Chapter 9

Troubleshooting

LCD Messages

The following messages are displayed in the LCD when the machine performs a function or if it encounters an error. This section describes messages related to fax functions. For other messages → User’s Guide.

Message

CHANGE PAPERSIZE

CHECK DOCUMENT

DOCUMENT TOO LONG

HANG UP PHONE

INCORRECT PAPER SIZE

MEM IN USE nn %

MEMORY FULL

PRESS OK KEY

Cause

The paper size setting is set to a size other than letter, legal, A4, B5, or A5.

The ADF roller rotates without feeding documents.

The document is longer than 1 m, or is not feeding correctly.

The handset is not placed in the handset cradle correctly.

The size of the paper in the cassette or multi-purpose tray is different from that of the paper specified in the PAPER SIZE setting of the Additional Functions. This message may display when the report or the received document is output.

Shows the percentage of memory currently in use. This message is displayed when you set the document in ADF.

The memory becomes full during the document scanning, or receiving the fax.

Action

Set the paper size setting to letter, legal, A4, B5, or A5 and load paper of the same size. The received fax will then be printed automatically.

Fan the edge that will feed into the machine first, then tap the edge of multiple page documents on a flat surface to even the stack.

Reduce the length of the document to within 1 m, and then re-send it.

Replace the handset correctly.

Load the correct paper size or change the PAPER SIZE setting of the Additional Functions.(→ User’s Guide)

Then reset the machine by opening the right cover and then closing it.

Wait for the machine to send any faxes in memory. Also, print or delete any documents in memory you no longer need.

(→ pp. 4-20, 4-21)

When sending the document, divide it into a few parts or select a lower fax resolution.

If you need more space, wait for the machine to send any faxes. Also, print or delete any documents in memory you no longer need. (→ pp. 4-20, 4-21)

If the machine’s memory becomes full while scanning documents using the ADF, the document being scanned stops in the ADF. Press OK to make the document come out automatically.

9

Troubleshooting

9-1

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Contents FacsimileFacsimile GuideGuide Using Your Documentation CopyrightTrademarks Set-up Guide Quick Reference Guide User’s GuideModel Name H12257 FAX-L400Contents Receiving Faxes Appendix Specifications Type Conventions Used in This Guide → User’s GuideIntroduction Customer SupportOperation Panel One-touch Panel Closed Hook KeyFax Resolution Key Use/Memory indicatorAlarm indicator Stop/Reset KeyReceive Mode Key Delayed Transmission KeyOne-touch Panel Opened Memory Reference KeyStandby Display Methods of Registering Information in the Machine Guidelines for Entering Letters, Symbols, and NumbersRegistering Information Entering Letters Continue entering other letters using the numeric keysEntering Symbols Correcting a Mistake Press T to switch to number mode Press the numeric keyContinue entering other numbers using the numeric keys What is Sender Information? Registering Sender InformationUse 4 -or e + to select 7.TIMER Settings Press Stop/Reset to return to standby displayEntering the Date and Time Press Additional FunctionsUse 4 -or e + to select 4.FAX Settings → press OK four times Registering Your Fax/Telephone Number and NameUse 4 -or e + to select 8.PRINT Lists → press OK twice Setting the Telephone Line Type Use 4 -or e + to select 2.TEL Line Type → press OKDialling Through a Switchboard Use 4 -or e + to select 4.FAX Settings → press OK twiceUse 4 -or e + to select 6.R-KEY Setting → press OK Use 4 -or e + to select PBX → press OKIf you selected Hooking in step Press OKIf you selected Prefix in step Press Redial/Pause to enter a pause → press OKSpeed Dialling Methods What is Speed Dialling?Speed Dialling One-touch Speed Dialling Registering Numbers for One-touch Speed DiallingChanging/Deleting a One-touch Speed Dialling Entry To change a one-touch speed dialling entryCoded Speed Dialling Registering Numbers for Coded Speed DiallingUse 4 -or e + to select 5.ADD. Registration → press OK Use 4 -or e + to select 2.CODED SPD Dial → press OKPress OK Press Stop/Reset to return to standby display Changing/Deleting a Coded Speed Dialling EntryTo change a coded speed dialling entry Group Dialling Creating GroupsUse 4 -or e + to select 3.GROUP Dial → press OK To register a group under a one-touch speed dialling keyTo enter a destination registered for coded speed dialling Speed Dialling Lists Printing Speed Dialling ListsUse 4 -or e + to select 8.PRINT Lists → press OK Use 4 -or e + to select 2.SPEED Dial List → press OKOne-touch List Coded Dial ListCancelling the Printout List Use 4 -or e + to select 3.CANCEL Report → press OKPress 4 -for YES Group Dial ListPage Adjusting the Quality of Your Faxes Setting the Scanning ResolutionSending Faxes Preparing to Send a FaxPress FAX → Fax Resolution to select the resolution Setting the Scanning Density When the Fax Number is Not Registered in the MachineWhen the Fax Number is Registered in the Machine Dialling MethodsRegular Dialling One-touch Speed Dialling Coded Speed Dialling Group DiallingPress 4 -or e + to display the other names Directory DiallingPress Directory Press FAX to set to Fax mode Using the ADFSending Methods Memory SendingUsing the Platen Glass Press Start to begin scanning for sendingPress Function → Book Sending Press 4 -or e + to select the document sizePress Start to begin scanning Cancelling Sending Cancelling Memory SendingPress Stop/Reset → OK Press Stop/ResetRedialling When the Line is Busy Cancelling Manual RediallingCancelling Automatic Redialling Manual RediallingSequential Broadcasting Sending a Document to More Than One DestinationOne-touch speed dialling Coded speed diallingPress Start Regular diallingRedialling Delayed Sending Press Function → Delayed TransmissionPress System Monitor Confirming Transmission Status and Sending ReservationConfirming Transmission Status Confirming Sending Result and Reservation Press 4 -or e +, to select 2.TX/RX Result → press OKPress Function Press Memory Reference → OK Documents Stored in MemoryPrinting a List of Documents in Memory Resending a Document in Memory Press Function → Memory ReferenceUse 4 -or e + to select 3.RESEND Document → press OK Enter the fax numberPrinting a Document in Memory Use 4 -or e + to select 3.PRINT Document → press OKPress 4 -to delete the document Deleting a Document from MemoryUse 4 -or e + to select 4.DELETE Document → press OK Page Receiving Faxes Different Ways to Receive a FaxSetting the Receive Mode Press Receive Mode until the mode you want appearsSetting the Options for FaxTel Mode What Happens When FaxTel Mode is SelectedUse 4 -or e + to select 4.FAX Settings → press OK Use 4 -or e + to select 4.RX Settings → press OKUse 4 -or e + to select 2.FAX/TEL OPT.SET → press OK twice Use 4 -or e + to select Receive or Disconnect → press OKIf you hear a slow beep tone or silence Receiving Faxes ManuallyIf you hear a person’s voice Receiving Faxes in Memory When a Problem Occurs Cancelling ReceivingPress 4 -to cancel receiving Receiving Faxes While Performing Other TasksBefore You Use Polling Receiving Using PollingWhat Is Polling? Dial the other party’s number Polling Other Fax Machines to Receive a DocumentUse 4 -or e + to select 2.POLLING RX → press OK Before You Can Be Polled to Send Setting Up Polling SendingSetting Up a Polling Box Use 4 -or e + to select 3.ERASE After TX → press OK Use 4 -or e + to select 2.PASSWORD → press OKPress Stop/Reset to return to the Standby display Press Function → Polling Scanning a Document into the Memory for Polling SendingPlace your documents on the machine Changing the Polling Box Settings Use 4 -or e + to select 2.CHANGE Data → press OKDeleting a Polling Box Use 4 -or e + to select 3.DELETE File → press OKPage Special Features Use the numeric keys to dial the international access codeSpecial Dialling Dialling an Overseas Number With PausesPause at the end of a number P is fixed to 10 seconds Switching Temporarily to Tone Dialling Dialling Through a Switchboard Confirming a Dial TonePress Function → D.T. for dial tone detection Continue with the operation you are performingUse 4 -or e + to select 7.SYSTEM Settings → press OK Restricting Use of Your MachineEnabling Restriction of Your Machine Use 4 -or e + to select 2.LOCK Phone → press OKCancelling Restriction of Your Machine Reports and Lists Summary of Reports and ListsPress Function → Report Use 4 -or e + to select 1.ACTIVITY Report → press OKTX Transmission Report Slerexe Company LimitedRX Reception Report Multi TX/RX Transaction ReportTroubleshooting LCD MessagesYou can not send a fax Faxing ProblemsSending Problems Faxes sent from the machine are spotted or dirty Can not send using Error Correction Mode ECMErrors occur frequently while sending Can not receive a document manually Receiving ProblemsCan not receive a fax automatically Can not receive a fax using Error Correction Mode ECM Errors occur frequently while receivingPrint quality is poor Faxes do not printTelephone Problems If a Power Cut OccursYou can not dial Telephone disconnects while you are talkingIf You Can not Solve the Problem Page Setting the Additional Functions Accessing the Additional FunctionsUnderstanding the Additional Functions Use 4 -or e + to select the submenu you want to changeMenu Descriptions 10-210-3 FAX Settings 10-410-5 10-6 10-7 10-8 Delete FileSelects the country where you are using your machine 10-9ADD. Registration 10-10Print Lists 10-1110-12 Telephone SpecificationsFacsimile Page Index Document Memory List Memory Clear Report Redial Standard Memo Memo Memo 33126U.S.A