Canon FAX-L400 manual Faxing Problems, Sending Problems, You can not send a fax

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Message

NOT REGISTERED

RECEIVED IN

MEMORY

TX/RX NO. nnnn*

Cause

The one-touch speed dialling key or coded speed dialling code you entered has not been registered.

The machine received the fax in memory because paper or toner ran out, a paper jam occurred, or incorrect paper size was loaded.

When the machine sends or receives a fax, it assigns an unique identification number (nnnn).

Action

Register the one-touch speed dialling key or coded speed dialling code. (→ pp. 3-2, 3-4)

Load correct paper size in the cassette, replace the cartridge, or clear the paper jam.

(→ User’s Guide)

Write down the number for future reference.

*The identification number does not appear in the standby display. It appears when scanning documents, operating System Monitor or Memory Reference, receiving faxes in Manual mode or memory, or after transmission is completed.

Faxing Problems

Sending Problems

❚You can not send a fax.

The machine may have overheated.

• Unplug the machine and let it cool for about 10 minutes. Then plug in the machine and try sending again.

The machine may not be set for the type of telephone line in use (pulse/tone).

• Make sure the machine is set for the correct telephone line type. (→ p. 2-8)

The document may not have been loaded.

•Remove the document, stack it if necessary, and place it on the platen glass or load it into the ADF correctly. (→ User’s Guide)

The one-touch speed dialling key or coded speed dialling code you entered may not be registered for the feature you want to use.

•Check the one-touch speed dialling key or coded speed dialling code and make sure it is registered correctly. (→ Chapter 3)

You dialled or have been provided with an incorrect number.

• Dial the number again, or check that you have the correct number.

The other party’s fax machine may be out of paper.

• Call the other party and ask them to make sure paper is loaded in their fax machine.

There may be other documents being sent from memory.

• Allow time for those documents to finish sending.

An error may have occurred during sending.

• Print an ACTIVITY REPORT and check for an error. (→ p. 8-2)

9-2

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Contents FacsimileFacsimile GuideGuide Copyright Using Your DocumentationTrademarks Set-up Guide Quick Reference Guide User’s GuideH12257 FAX-L400 Model NameContents Receiving Faxes Appendix Specifications → User’s Guide Type Conventions Used in This GuideCustomer Support IntroductionOperation Panel One-touch Panel Closed Hook KeyUse/Memory indicator Fax Resolution KeyAlarm indicator Stop/Reset KeyDelayed Transmission Key Receive Mode KeyOne-touch Panel Opened Memory Reference KeyStandby Display Guidelines for Entering Letters, Symbols, and Numbers Registering InformationMethods of Registering Information in the Machine Continue entering other letters using the numeric keys Entering SymbolsEntering Letters Press T to switch to number mode Press the numeric key Continue entering other numbers using the numeric keysCorrecting a Mistake Registering Sender Information What is Sender Information?Press Stop/Reset to return to standby display Use 4 -or e + to select 7.TIMER SettingsEntering the Date and Time Press Additional FunctionsRegistering Your Fax/Telephone Number and Name Use 4 -or e + to select 4.FAX Settings → press OK four timesUse 4 -or e + to select 8.PRINT Lists → press OK twice Use 4 -or e + to select 2.TEL Line Type → press OK Setting the Telephone Line TypeUse 4 -or e + to select 4.FAX Settings → press OK twice Dialling Through a SwitchboardUse 4 -or e + to select 6.R-KEY Setting → press OK Use 4 -or e + to select PBX → press OKPress OK If you selected Hooking in stepIf you selected Prefix in step Press Redial/Pause to enter a pause → press OKWhat is Speed Dialling? Speed DiallingSpeed Dialling Methods Registering Numbers for One-touch Speed Dialling One-touch Speed DiallingTo change a one-touch speed dialling entry Changing/Deleting a One-touch Speed Dialling EntryRegistering Numbers for Coded Speed Dialling Coded Speed DiallingUse 4 -or e + to select 5.ADD. Registration → press OK Use 4 -or e + to select 2.CODED SPD Dial → press OKChanging/Deleting a Coded Speed Dialling Entry Press OK Press Stop/Reset to return to standby displayTo change a coded speed dialling entry Creating Groups Group DiallingUse 4 -or e + to select 3.GROUP Dial → press OK To register a group under a one-touch speed dialling keyTo enter a destination registered for coded speed dialling Printing Speed Dialling Lists Speed Dialling ListsUse 4 -or e + to select 8.PRINT Lists → press OK Use 4 -or e + to select 2.SPEED Dial List → press OKCoded Dial List One-touch ListUse 4 -or e + to select 3.CANCEL Report → press OK Cancelling the Printout ListPress 4 -for YES Group Dial ListPage Setting the Scanning Resolution Adjusting the Quality of Your FaxesSending Faxes Preparing to Send a FaxPress FAX → Fax Resolution to select the resolution When the Fax Number is Not Registered in the Machine Setting the Scanning DensityWhen the Fax Number is Registered in the Machine Dialling MethodsRegular Dialling One-touch Speed Dialling Group Dialling Coded Speed DiallingDirectory Dialling Press DirectoryPress 4 -or e + to display the other names Using the ADF Press FAX to set to Fax modeSending Methods Memory SendingPress Start to begin scanning for sending Using the Platen GlassPress Function → Book Sending Press 4 -or e + to select the document sizePress Start to begin scanning Cancelling Memory Sending Cancelling SendingPress Stop/Reset → OK Press Stop/ResetCancelling Manual Redialling Redialling When the Line is BusyCancelling Automatic Redialling Manual RediallingSending a Document to More Than One Destination Sequential BroadcastingOne-touch speed dialling Coded speed diallingRegular dialling RediallingPress Start Press Function → Delayed Transmission Delayed SendingConfirming Transmission Status and Sending Reservation Confirming Transmission StatusPress System Monitor Press 4 -or e +, to select 2.TX/RX Result → press OK Confirming Sending Result and ReservationDocuments Stored in Memory Printing a List of Documents in MemoryPress Function Press Memory Reference → OK Press Function → Memory Reference Resending a Document in MemoryUse 4 -or e + to select 3.RESEND Document → press OK Enter the fax numberUse 4 -or e + to select 3.PRINT Document → press OK Printing a Document in MemoryDeleting a Document from Memory Use 4 -or e + to select 4.DELETE Document → press OKPress 4 -to delete the document Page Different Ways to Receive a Fax Receiving FaxesPress Receive Mode until the mode you want appears Setting the Receive ModeWhat Happens When FaxTel Mode is Selected Setting the Options for FaxTel ModeUse 4 -or e + to select 4.RX Settings → press OK Use 4 -or e + to select 4.FAX Settings → press OKUse 4 -or e + to select 2.FAX/TEL OPT.SET → press OK twice Use 4 -or e + to select Receive or Disconnect → press OKReceiving Faxes Manually If you hear a person’s voiceIf you hear a slow beep tone or silence Cancelling Receiving Receiving Faxes in Memory When a Problem OccursPress 4 -to cancel receiving Receiving Faxes While Performing Other TasksUsing Polling What Is Polling?Before You Use Polling Receiving Polling Other Fax Machines to Receive a Document Use 4 -or e + to select 2.POLLING RX → press OKDial the other party’s number Setting Up Polling Sending Setting Up a Polling BoxBefore You Can Be Polled to Send Use 4 -or e + to select 2.PASSWORD → press OK Press Stop/Reset to return to the Standby displayUse 4 -or e + to select 3.ERASE After TX → press OK Scanning a Document into the Memory for Polling Sending Place your documents on the machinePress Function → Polling Use 4 -or e + to select 2.CHANGE Data → press OK Changing the Polling Box SettingsUse 4 -or e + to select 3.DELETE File → press OK Deleting a Polling BoxPage Use the numeric keys to dial the international access code Special FeaturesSpecial Dialling Dialling an Overseas Number With PausesPause at the end of a number P is fixed to 10 seconds Switching Temporarily to Tone Dialling Confirming a Dial Tone Dialling Through a SwitchboardPress Function → D.T. for dial tone detection Continue with the operation you are performingRestricting Use of Your Machine Use 4 -or e + to select 7.SYSTEM Settings → press OKEnabling Restriction of Your Machine Use 4 -or e + to select 2.LOCK Phone → press OKCancelling Restriction of Your Machine Summary of Reports and Lists Reports and ListsUse 4 -or e + to select 1.ACTIVITY Report → press OK Press Function → ReportSlerexe Company Limited TX Transmission ReportMulti TX/RX Transaction Report RX Reception ReportLCD Messages TroubleshootingFaxing Problems Sending ProblemsYou can not send a fax Can not send using Error Correction Mode ECM Errors occur frequently while sendingFaxes sent from the machine are spotted or dirty Receiving Problems Can not receive a fax automaticallyCan not receive a document manually Errors occur frequently while receiving Can not receive a fax using Error Correction Mode ECMPrint quality is poor Faxes do not printIf a Power Cut Occurs Telephone ProblemsYou can not dial Telephone disconnects while you are talkingIf You Can not Solve the Problem Page Accessing the Additional Functions Setting the Additional FunctionsUnderstanding the Additional Functions Use 4 -or e + to select the submenu you want to change10-2 Menu Descriptions10-3 10-4 FAX Settings10-5 10-6 10-7 Delete File 10-810-9 Selects the country where you are using your machine10-10 ADD. Registration10-11 Print Lists10-12 Specifications FacsimileTelephone Page Index Document Memory List Memory Clear Report Redial Standard Memo Memo Memo 33126U.S.A