Agilent Technologies manual Troubleshooting the 82357A

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Troubleshooting the 82357A

This chapter provides troubleshooting guidelines and service/support information for the Agilent 82357A USB/GPIB Interface Converter. The chapter contents are:

Troubleshooting Flowchart

Hardware Checks

Software Installation Checks

Software Configuration Checks

Service and Support Information

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Chapter 3

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Contents USB/GPIB Interface Converter Page Contents Guide Contents Guide General Information Installing the 82357A Installing the 82357A Steps to Install the 82357A Before You Install the 82357ABefore You Install the 82357A Check Your ShipmentCheck System Requirements Installing Agilent IO Libraries Suite Checking for Installed Agilent IO LibrariesInstalling Agilent IO Libraries Suite ‰ Click Start Run Connecting the 82357A 82357A Hardware DescriptionConnecting the 82357A to Your PC Connecting the 82357A to a USB Hub USB Cable 82357A Introduction Observing Windows Plug and Play ManagerSequence Windows XP Only Hardware Installation dialog box appears Typical Windows Plug and Play Manager SequenceConnecting the 82357A Connecting the 82357A Configuring the 82357A Setting 82357A Default ConfigurationConnecting Multiple 82357As. An Agilent 82357A USB/GPIB Configuring the 82357A Setting 82357A Custom Configuration Configuring the 82357A Connection Expert Connecting Gpib Instruments Connecting a Single Gpib InstrumentConnecting Multiple Gpib Instruments Programming via the 82357A Establishing Instrument CommunicationProgramming Gpib Instruments Accessing Visa Sicl Manuals ConfigurationIntroduction to IO InterfaceTypical System Installation 82357 USB/GPIB Interface Using the 82357A Using the 82357A Modes of Operation Initial 82357A Operating StatesSingle Mode Features Multiple Mode Features Introduction to 82357A Operating ModesSingle 82357A Operation Multiple 82357A Operation SRQ OperationSetting Configuration Parameters Changing Configuration ParametersSetting Timeout Floor Values Changing Modes of OperationSetting T1 Value With Sicl Setting 82357A High-Performance OperationIntroduction Setting T1 Value With Visa Setting Configuration Parameters Chapter Troubleshooting the 82357A Troubleshooting the 82357A Troubleshooting Flowchart Observe the LED StatesFor telephone and web assistance, see Contacting Agilent on Check USB Cables, USB Interface, Host PC Reboot the PCHardware Checks Check Device Manager Check Suspend/Resume Operation Software Installation ChecksVerify Agilent IO Libraries Suite Installation Software Installation Checks Verify 82357A USB Driver Installation \Windows\inf\agt3579x.infSoftware Configuration Checks Checking IO Control OperationCheck USB Scanner Check for usbscan.sys Windows 98 SE Only Assigning usbscan Driver to the 82357A Contacting Agilent Service/Support Information82357A Service Information 82357A User’s Guide Information 82357A User’s Guide Information Guide Contents Guide General Information Government Restricted RightsWarranty Information Trademark InformationPrinting History Copyright InformationDeclaration of Conformity 82357A Specifications 82357A Specifications Technical Specifications General RequirementsSupplementary Information Gpib Modes Operation SupportedIndex IndexIndex Page 82357-90002