Agilent Technologies manual Verify 82357A USB Driver Installation, Windows\inf\agt3579x.inf

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Troubleshooting the 82357A

Software Installation Checks

Verify 82357A USB Driver Installation

After installing the Agilent IO Libraries, check for installed driver files.

1Check for Driver Files. This table lists the USB driver files in their default directories.

Windows 2000

Program Files

C:\Program Files\Agilent\IO Libraries Suite\drivers\ag357i32.dll

 

 

Driver Files

C:\Winnt\system32\drivers\agt82357.sys

 

 

.inf Files

C:\Winnt\inf\agt357.inf

 

 

Windows Me/XP

 

 

 

Program Files

C:\Program Files\Agilent\IO Libraries Suite\drivers\ag357i3l.dll

 

 

Driver Files

C:\Windows\system32\drivers\agt82357.sys

 

 

.inf Files

C:\Windows\inf\agt357.inf

 

 

Windows 98 SE

 

 

 

Program Files

C:\Program Files\Agilent\IO Libraries Suite\drivers\ag357i3l.dll

 

 

Driver Files

C:\Windows\system32\drivers\agt82357.sys

 

 

.inf Files

C:\Windows\inf\agt3579x.inf

 

 

2Uninstall the Agilent IO Libraries Suite. If the driver files cannot be found, uninstall the Agilent IO Libraries Suite by going to the Windows Control Panel, Add or Remove Programs, selecting Agilent IO Libraries Suite, and clicking Remove and Next>. Then, follow the instructions to remove the libraries.

3Reinstall the Agilent IO Libraries Suite. Insert the CD into the CD-ROM. Follow the instructions in Chapter 1 - Installing the 82357A to install the libraries. If you do not have the Automation-Ready CD, you can download the Agilent IO Libraries Suite from http://www.agilent.com/find/iolib

‰If only the FAIL LED remains ON, go to “Hardware Checks”.

‰If all three LEDs turn ON, go to “Software Configuration Checks”.

‰If the red FAIL LED still does not turn OFF, contact Agilent.

Chapter 3

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Contents USB/GPIB Interface Converter Page Contents Guide Contents Guide General Information Installing the 82357A Installing the 82357A Before You Install the 82357A Steps to Install the 82357ACheck Your Shipment Before You Install the 82357ACheck System Requirements Checking for Installed Agilent IO Libraries Installing Agilent IO Libraries SuiteInstalling Agilent IO Libraries Suite ‰ Click Start Run 82357A Hardware Description Connecting the 82357AConnecting the 82357A to Your PC Connecting the 82357A to a USB Hub USB Cable 82357A Observing Windows Plug and Play Manager Sequence Windows XP OnlyIntroduction Typical Windows Plug and Play Manager Sequence Hardware Installation dialog box appearsConnecting the 82357A Connecting the 82357A Setting 82357A Default Configuration Configuring the 82357AConnecting Multiple 82357As. An Agilent 82357A USB/GPIB Configuring the 82357A Setting 82357A Custom Configuration Configuring the 82357A Connection Expert Connecting a Single Gpib Instrument Connecting Gpib InstrumentsConnecting Multiple Gpib Instruments Establishing Instrument Communication Programming via the 82357AProgramming Gpib Instruments Interface Accessing Visa Sicl ManualsConfiguration Introduction to IOTypical System Installation 82357 USB/GPIB Interface Using the 82357A Using the 82357A Initial 82357A Operating States Modes of OperationIntroduction to 82357A Operating Modes Single Mode Features Multiple Mode FeaturesSingle 82357A Operation SRQ Operation Multiple 82357A OperationChanging Configuration Parameters Setting Configuration ParametersChanging Modes of Operation Setting Timeout Floor ValuesSetting 82357A High-Performance Operation Introduction Setting T1 Value With VisaSetting T1 Value With Sicl Setting Configuration Parameters Chapter Troubleshooting the 82357A Troubleshooting the 82357A Observe the LED States Troubleshooting FlowchartFor telephone and web assistance, see Contacting Agilent on Reboot the PC Hardware ChecksCheck USB Cables, USB Interface, Host PC Check Device Manager Software Installation Checks Verify Agilent IO Libraries Suite InstallationCheck Suspend/Resume Operation Software Installation Checks \Windows\inf\agt3579x.inf Verify 82357A USB Driver InstallationChecking IO Control Operation Software Configuration ChecksCheck USB Scanner Check for usbscan.sys Windows 98 SE Only Assigning usbscan Driver to the 82357A Service/Support Information 82357A Service InformationContacting Agilent 82357A User’s Guide Information 82357A User’s Guide Information Guide Contents Government Restricted Rights Guide General InformationCopyright Information Warranty InformationTrademark Information Printing HistoryDeclaration of Conformity 82357A Specifications 82357A Specifications General Requirements Technical SpecificationsGpib Modes Operation Supported Supplementary InformationIndex IndexIndex Page 82357-90002