Troubleshooting the 82357A
Software Installation Checks
aIf the IO icon is displayed, click the icon and click About Agilent IO Control to display the version. The version must be L.01.00 or greater. Note that Agilent IO Libraries Suite 14.0 was the revision immediately following Agilent IO Libraries M.01.01, so you should consider revision “14.0” to be a greater version number than ”L” or “M”.
bIf the IO icon is not displayed, a version may still be installed. To check this, click Start Programs and look for the Agilent IO Libraries or Agilent IO Libraries Suite program group.
cIf this group is displayed, click Agilent IO Libraries IO Control to display the IO icon. Then, click the icon and click About Agilent IO Libraries Control to display the installed version (must be L.01.00 or greater).
dIf neither the IO icon nor the Agilent IO Libraries program group is displayed, no Agilent IO Libraries are installed. In this case, or if the installed version is not L.01.00 or greater, you must install the newer version (see Step 2).
2Install Agilent IO Libraries (as Required). If Version L.01.00 or greater of the Agilent IO Libraries or IO Libraries Suite is not installed on your PC, use this step. Otherwise, skip to “Verify 82357A USB Driver Files Installation”.
aRemove the 82357A USB cable from the USB port.
bInsert the
c
If only the red FAIL LED remains ON, go to “Verify 82357A USB Driver Installation”.
If all three LEDs remain ON, go to “Software Configuration Checks”.
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