Motorola Communications Gateway Signing Up for Service, Cable Data Service, Telephone Service

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Introduction

Before You Begin

Installation & Configuration

Troubleshooting

FAQ

Glossary

License

 

 

P/N: 476203-001 Made in Taiwan, R.O.C.

Internet MAC

 

CM HFC MAC ID: ABCDEF012345

 

 

 

CUSTOMER S/N: BCDEFGHJKLMNP

 

 

S/N: PPPPMMYYJJJSSSSSCKAABBCCCC

Telephone MAC

 

MTA MAC ID: ABCDEF012345

 

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Signing Up for Service

To receive Internet access or telephone service, you must sign up with a cable service provider. To activate your service, call your local service provider.

Cable Data Service

There is a sticker with bar code labels next to the Connector Panel. To receive Internet access, you need to provide the MAC address marked CM HFC MAC ID to your service provider.

You should ask your service provider the following questions:

Do you have any special system requirements?

When can I begin to use my Communications Gateway?

Are there any files I need to download after I am connected?

Do I need a user name or password to access the Internet or use e-mail?

Telephone Service

There is a sticker with bar code labels next to the Connector Panel. To receive telephone service, you need to provide the MAC address marked MTA MAC ID to your service provider.

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Communications Gateway User Guide

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Contents Communications Gateway User Guide Home Print Iii Contents Replacing the Battery Wall Mounting Troubleshooting Telephone Communications IntroductionFaster High-Speed Internet AccessLight Description Top and Front PanelTop and Front Panel Connector Panel Item Description Battery CompartmentBefore You Begin Always make the wall connection first PrecautionsPrecautions Signing Up for Service Cable Data ServiceTelephone Service Computer System Requirements Ethernet CardUSB Connection Installation and Configuration Overview Cabling and Startup for a Single User Hand-tighten the connectors to avoid damaging themCabling and Startup for a Single User Cabling and Startup for a Single User Cabling and Startup for a Single User Cabling and Startup for a Single User Immediately plug the power cord into the electrical outlet To telephone lines Configure TCP/IP following one Setting Up a USB Driver Setting Up a USB Driver in Windows 98 SE Setting Up a USB Driver in Windows 98 SE Select The updated driver... and click Next Setting Up a USB Driver in Windows 98 SE Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Me Setting Up a USB Driver in Windows XP Configuring TCP/IP Configuring TCP/IP in Windows 95, 98, or Me Configuring TCP/IP in Windows 95, 98, or Me Click Obtain an IP address automatically Configuring TCP/IP in Windows 2000 or XP Configuring TCP/IP in Windows 2000 or XP Configuring TCP/IP in Windows 2000 or XP Configuring TCP/IP in Windows 2000 or XP Verifying the IP Address in Windows 95, 98, or Me Verifying the IP Address in Windows 2000 or XP Verifying the IP Address in Windows 2000 or XP Ethernet and USB Cabling for Multiple UsersEthernet Replacing the Battery Replacing the Battery Replacing the Battery Replacing the Battery Replacing the Battery Wall Mounting Print the Wall Mounting Template on If necessary, seat an anchor in each hole 125.0 mm Inches Problem Possible Solutions TroubleshootingCannot send or receive data Light During Startup During Normal Operation Lights and Error ConditionsRemoving the USB Driver from Windows 98 or Me Troubleshooting Troubleshooting Troubleshooting Removing the USB Driver from Windows 2000 or XP Click SettingsSelect Uninstall/Unplug a device and click Next Troubleshooting Troubleshooting Troubleshooting Click Remove Driver Contact Us What is high-speed cable Internet access? Frequently Asked QuestionsWhat are CableLabs Certified, Docsis and EuroDOCSIS? What type of technical support is available? Coaxial cable coax GlossaryType connector Pstn VoIP Software License Government Restricted Rights 493049-001 02MGBI English