Motorola Communications Gateway manual What are CableLabs Certified, Docsis and EuroDOCSIS?

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Introduction

Before You Begin

Installation & Configuration

Troubleshooting

FAQ

Glossary License

QWhat are CableLabs Certified, DOCSIS and EuroDOCSIS?

ACableLabs® Certified, DOCSIS, and EuroDOCSISare the industry standards for high-speed data distribution over cable television system networks. They are intended to ensure that all compliant cable modems and Communications Gateways interface with all compliant cable systems. Your Motorola Communications Gateway is DOCSIS or EuroDOCSIS compliant.

QWhat is PacketCable?

APacketCableis an evolving set of interface specifications for delivering advanced, real-time multimedia services over coaxial cable (coax); for example VoIP, multimedia conferencing, and interactive gaming.

QIf I have a Communications Gateway, can I still use my old 28.8 Kbps or 56 Kbps modem?

AYes! Although once you experience the speed of cable Internet access, you will never again want to wait for traditional dial-up services.

QI have more than one computer. Do I need more than one Motorola Communications Gateway?

ANo, not if your computers are connected on a network. The Motorola Communications Gateway supports current Internet connection sharing technologies to enable you to connect up to 32 PCs to the Internet using a single Communications Gateway.

QDo I need to change my Internet Service Provider (ISP)?

ACurrently, most Internet Service Providers do not provide cable Internet access. Contact your cable company for your specific information.

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Contents Communications Gateway User Guide Home Print Iii Contents Replacing the Battery Wall Mounting Troubleshooting Introduction Telephone CommunicationsHigh-Speed Internet Access FasterTop and Front Panel Light DescriptionTop and Front Panel Connector Panel Battery Compartment Item DescriptionBefore You Begin Precautions Always make the wall connection firstPrecautions Telephone Service Signing Up for ServiceCable Data Service USB Connection Computer System RequirementsEthernet Card Installation and Configuration Overview Hand-tighten the connectors to avoid damaging them Cabling and Startup for a Single UserCabling and Startup for a Single User Cabling and Startup for a Single User Cabling and Startup for a Single User Cabling and Startup for a Single User Immediately plug the power cord into the electrical outlet To telephone lines Configure TCP/IP following one Setting Up a USB Driver Setting Up a USB Driver in Windows 98 SE Setting Up a USB Driver in Windows 98 SE Select The updated driver... and click Next Setting Up a USB Driver in Windows 98 SE Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Me Setting Up a USB Driver in Windows XP Configuring TCP/IP Configuring TCP/IP in Windows 95, 98, or Me Configuring TCP/IP in Windows 95, 98, or Me Click Obtain an IP address automatically Configuring TCP/IP in Windows 2000 or XP Configuring TCP/IP in Windows 2000 or XP Configuring TCP/IP in Windows 2000 or XP Configuring TCP/IP in Windows 2000 or XP Verifying the IP Address in Windows 95, 98, or Me Verifying the IP Address in Windows 2000 or XP Verifying the IP Address in Windows 2000 or XP Cabling for Multiple Users Ethernet and USBEthernet Replacing the Battery Replacing the Battery Replacing the Battery Replacing the Battery Replacing the Battery Wall Mounting Print the Wall Mounting Template on If necessary, seat an anchor in each hole 125.0 mm Inches Troubleshooting Problem Possible SolutionsCannot send or receive data Lights and Error Conditions Light During Startup During Normal OperationRemoving the USB Driver from Windows 98 or Me Troubleshooting Troubleshooting Troubleshooting Click Settings Removing the USB Driver from Windows 2000 or XPSelect Uninstall/Unplug a device and click Next Troubleshooting Troubleshooting Troubleshooting Click Remove Driver Contact Us Frequently Asked Questions What is high-speed cable Internet access?What are CableLabs Certified, Docsis and EuroDOCSIS? What type of technical support is available? Glossary Coaxial cable coaxType connector Pstn VoIP Software License Government Restricted Rights 493049-001 02MGBI English