Using an E-Mail Application to View Messages | 53 |
Retrieving Messages Using POP3
When your e-mail account receives a message from your IP Messaging mailbox that contains a fax or voicemail attachment, the message uses the following format:
■Subject: — The subject field specifies the type of message, either “Voice Message”, “Fax Message”, or “Voice and Fax Message”.
■From: — The From: field contains sender@IPM_domain/IPM_IP. Use your e-mail application’s menu options to view additional information, for example caller-id or the mailbox number of sender.
■To: — The To: field contains Your_Mailbox@IPM_domain/IPM_IP.
Replying to Messages
If you reply to an e-mail message in your inbox that was downloaded from your IP Messaging mailbox, a copy of your reply is stored in your local “Sent Items” folder. However, your local “Sent Items” folder is not synchronized with your IP Messaging mailbox.
You can reply to the following message types:
■Any e-mail message that has valid From: e-mail address
■Any voice or fax message sent from other IP Messaging mailboxes or from e-mail accounts within the IP Messaging system
■Any voice or fax message from an caller outside the IP Messaging system whose e-mail address is in your Personal Address Book (PAB).
Replying to a message sent from an external phone number or
mailbox is possible if you have the sender's information, including e-mail address, in your PAB. Otherwise, you cannot reply to the message and the system generates the error message 451 ERROR, unable to save/forward message.
Forwarding Messages
You can forward any message regardless of its source. A copy of the forwarded message is stored in the “Sent Items” folder in your e-mail application. The “Sent Items” folder is not synchronized with your IP Messaging mailbox.