Dell 124T LTO-3 technical specifications Before You Call

Page 14

Before You Call

NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone system direct your call more efficiently.

If possible, turn on your system before you call Dell for technical assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer system itself. Ensure that the system documentation is available.

CAUTION: Before servicing any components inside your computer, see your Product Information Guide for important safety information.

Back to Contents Page

Image 14

Contents Dell PowerVault 124T LTO-3 Autoloader Users Guide Configuring the Autoloader Setting the Scsi ID Setting EthernetSetting an IP Gateway Setting the IP AddressSetting the Subnet Mask Setting the Time Server Setting the TimeSetting the Snmp Server Enter Barcode ReaderScsi Barcode Length Setting Passwords Setting MagazinesSetting Security Getting Lost PasswordsBack to Contents Stopping a Diagnostic Test Diagnostic Tests from the Front PanelSetting the Security Front Panel Diagnostic TestsRemote Management Unit Diagnostic Tests Diagnostics Using the Remote Management UnitOnline Services Technical AssistanceAutoTech Service Ftp.dell.comAutomated Order-Status Service Technical Support ServiceBefore You Call Accessories Installation OverviewInstallation Preparation Scsi Bus RequirementsBar Code Reader Choosing a LocationUL Requirements Product OverviewIdentifying Product Components AccessoriesUnpacking the Autoloader Back Panel OverviewEthernet cable Scsi cable Scsi terminator Connecting the Scsi and Power CablesScsi cable Scsi terminator Power cable Preparing the Host and Verifying the Connection Installing the Device DriversClick Update Driver Tape Drive Device DriverAutoloader Device Driver Enabling LUN Support in Linux Back to Contents Overview Logout Enter PasswordsOperators Panel Functionality Moving a Single Cartridge Using CartridgesInsert a Single Cartridge Inward Side of a Magazine Outward Side of a Magazine Using Magazines and Magazine BlanksEjecting a Single Cartridge Manually Operating the Magazine Installing a MagazineEjecting a Magazine Viewing Status Information Viewing PowerVault 124T Autoloader StatusRunning an Inventory MagazinesViewing Tape Drive Status Viewing Firmware VersionViewing Element Status Viewing Tape Drive VersionIP address Viewing Ethernet InformationMAC address NetworkOpening the Remote Management Unit Default Username and PasswordRemote Management Unit Overview Viewing Status InformationFeedback on Pages ConfigurationTime Display System Operations OptionsBar Code Reader Cleaning TapeCompression Setting Network Options Setting the MagazinesSetting the System Time From the Configuration menu, click NetworkingTo set User Administration Setting Front Panel Security OptionsTo Set Network Configuration To set the Client Authorization ControlFirmware Error Logs and DiagnosticsViewing Error or History Logs Library Operations Set to Home Autoloader Environmental Specifications Physical SpecificationsAutoloader Performance Specifications Characteristic Product AloneAutoloader Shock Specifications Autoloader Power SpecificationsAutoloader Vibration Specifications Tape Drive SpecificationsBefore Contacting Customer Support Basic TroubleshootingProblem Probable Cause Suggested Action Operator Control Panel Error Display Checking for ErrorsAutoloader Logs through OCP Autoloader Error DetailAutoloader Logs Autoloader Logs through RMUSystem Shutdown/Disruption Error Types Message Error TypesStack/Global Data Corruption Error Types System Miscellaneous Error TypesMiscellaneous Error Types Tape Drive Error TypesDrive/Media Error Types TCP/IP Stack and Task Error TypesScsi Server Task Error Types Loader Task Error TypesCode Update Error Types Servo Elevator Hardware Error Types Picker/Magazine Servo Error TypesServo Picker Hardware Error Types System Event Types Servo Motor Error TypesMagazine Hardware Error Types Diagnostic Error Types Front Panel Error TypesBarcode Error Types TapeAlert Interpretation TapeAlert LogsTapeAlert Logs through OCP TapeAlert Logs through RMUPage Page Page To Remove the Autoloader from a Rack Returning the Autoloader for ServiceTo prepare the autoloader for shipment Packing the Autoloader