Servo Motor Error Types, System Event Types

Dell 124T LTO-3 Servo Motor Error Types, Magazine Hardware Error Types, System Event Types

Page 49

		•	Power cycle the autoloader.
		•	Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control
		•
BF	Picker Jammed Cartridge Error		Panel (OCP).
			Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.
		•	If all previous steps fail, contact support.dell.com.

Servo Motor Error Types

C0	Motor Error	•	Insure that the autoloader is resting on a solid flat surface, or mounted level in a rack unit.

C1	Motor SW Error	•	Power cycle the autoloader.

C2	Motor HW Error
C2	Motor HW Error
		•	Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control
C3	Motor Seg Error	•
C3	Motor Seg Error		Panel (OCP).

C4	Motor Position Error
C4	Motor Position Error		Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.

C5	Motor Direction Error
C5	Motor Direction Error
			Check support.dell.com for PowerVault 124T firmware updates.
C6	Motor Runaway Error	•
C7	Motor Corrupt	•	If all previous steps fail, contact support.dell.com.
		•	If all previous steps fail, contact support.dell.com.
C8	Motor Acceleration Error

C9	Motor Sense Noise

CA	Motor Seek Error

CB	Motor Skipped Step

CC	Motor Stalled

CD	Motor Jammed

CE	Motor Translation Pin Jammed
	Error

CF	Motor Asynchronous Stop

Magazine Hardware Error Types

D0	Magazine Eject Failed	•	Insure that the autoloader is resting on a solid flat surface, or mounted level in a rack unit.
		•	Remove and re-insert the magazine. Verify that the magazine slides freely in and out of the magazine
			bay.
		•	Verify that the magazine clicks and locks in place when fully inserted.
D1	Magazine Present Sensor Bad	•
D1	Magazine Present Sensor Bad
		•	Power cycle the autoloader and retry the operation.
		•	If all previous steps fail, contact support.dell.com.

D2	Magazine Cam Position Sensor	•	Insure that the autoloader is resting on a solid flat surface, or mounted level in a rack unit.
	Bad
		•	Remove and re-insert the magazine. Verify that the magazine slides freely in and out of the magazine
			bay.
		•	Verify that the magazine clicks and locks in place when fully inserted.
D3	Magazine Sensor 1 Bad	•
D3	Magazine Sensor 1 Bad
		•	Power cycle the autoloader and run the Magazine Test from the Operator Control Panel.

D4	Magazine Sensor 2 Bad	•	If all previous steps fail, contact support.dell.com.
		•	If all previous steps fail, contact support.dell.com.

D5	Magazine Flag Missing	Magazine errors may occur if the magazine sensor cannot detect cartridge carrier flags during magazine
		rotation. This may be caused by an issue with a cartridge carrier flag, a sensor problem, a physically jammed
D6	Magazine Flag Bad	magazine, or a sensor alignment issue caused by a mis-inserted magazine.
D6	Magazine Flag Bad
		•	Insure that the autoloader is resting on a solid flat surface, or mounted level in a rack unit.
D7	Slot Zero Not Found	•
D7	Slot Zero Not Found
		•	Remove and inspect the magazines one at a time. Turn the white thumbwheels on each magazine
D8	Multiple Slot Zero Detected	•
D8	Multiple Slot Zero Detected		and insure that the carriers move freely at least one full rotation in each direction.


D9	Magazine Step Tolerance Error	•	Verify that carrier flags are present on all slots and slot 1 has the unique (longer) carrier flag.
		•

DA	Magazine Calibration Lost	•	Insure that the sensors protruding from the picker into the magazine bays are free of debris, and
		•
			'float' in and out freely when pushed by hand.
DB	Magazine Lost		'float' in and out freely when pushed by hand.
DB	Magazine Lost
		•	Carefully re-insert the magazine straight into the magazine bay. Be careful to avoid twisting or
DC	Magazine Position Error	•
DC	Magazine Position Error		biasing the magazine up or down.
			biasing the magazine up or down.

DD	Magazine Slot Type Invalid	•	Power cycle the autoloader.
		•	Power cycle the autoloader.

DE	Magazine Slot (Gross) Position	•	Run the Magazine Test from the operator control panel.
	Error	•	Run the Magazine Test from the operator control panel.
	Error
		•	If all previous steps fail, contact support.dell.com.
DF	Magazine Jammed Error	•	If all previous steps fail, contact support.dell.com.
DF	Magazine Jammed Error

System Event Types

E8	Time Zone Update Event	User updated the time zone setting. No action required.

Image 49

Contents

Dell PowerVault 124T LTO-3 Autoloader Users Guide Configuring the Autoloader Setting Ethernet Setting the Scsi IDSetting the Subnet Mask Setting the IP AddressSetting an IP Gateway Setting the Snmp Server Setting the TimeSetting the Time Server Scsi Barcode Length Barcode ReaderEnter Setting Security Setting MagazinesSetting Passwords Getting Lost PasswordsBack to Contents Setting the Security Diagnostic Tests from the Front PanelStopping a Diagnostic Test Front Panel Diagnostic TestsDiagnostics Using the Remote Management Unit Remote Management Unit Diagnostic TestsTechnical Assistance Online ServicesFtp.dell.com AutoTech ServiceTechnical Support Service Automated Order-Status ServiceBefore You Call Installation Preparation Installation OverviewAccessories Scsi Bus RequirementsUL Requirements Choosing a LocationBar Code Reader Product OverviewUnpacking the Autoloader AccessoriesIdentifying Product Components Back Panel OverviewScsi cable Scsi terminator Power cable Connecting the Scsi and Power CablesEthernet cable Scsi cable Scsi terminator Click Update Driver Installing the Device DriversPreparing the Host and Verifying the Connection Tape Drive Device DriverAutoloader Device Driver Enabling LUN Support in Linux Back to Contents Overview Operators Panel Functionality Enter PasswordsLogout Insert a Single Cartridge Using CartridgesMoving a Single Cartridge Ejecting a Single Cartridge Using Magazines and Magazine BlanksInward Side of a Magazine Outward Side of a Magazine Ejecting a Magazine Installing a MagazineManually Operating the Magazine Running an Inventory Viewing PowerVault 124T Autoloader StatusViewing Status Information MagazinesViewing Element Status Viewing Firmware VersionViewing Tape Drive Status Viewing Tape Drive VersionMAC address Viewing Ethernet InformationIP address NetworkRemote Management Unit Overview Default Username and PasswordOpening the Remote Management Unit Viewing Status InformationTime Display ConfigurationFeedback on Pages System Operations OptionsCompression Cleaning TapeBar Code Reader Setting the System Time Setting the MagazinesSetting Network Options From the Configuration menu, click NetworkingTo Set Network Configuration Setting Front Panel Security OptionsTo set User Administration To set the Client Authorization ControlViewing Error or History Logs Error Logs and DiagnosticsFirmware Library Operations Set to Home Autoloader Performance Specifications Physical SpecificationsAutoloader Environmental Specifications Characteristic Product AloneAutoloader Vibration Specifications Autoloader Power SpecificationsAutoloader Shock Specifications Tape Drive SpecificationsProblem Probable Cause Suggested Action Basic TroubleshootingBefore Contacting Customer Support Checking for Errors Operator Control Panel Error DisplayAutoloader Logs Autoloader Error DetailAutoloader Logs through OCP Autoloader Logs through RMUStack/Global Data Corruption Error Types Message Error TypesSystem Shutdown/Disruption Error Types System Miscellaneous Error TypesDrive/Media Error Types Tape Drive Error TypesMiscellaneous Error Types TCP/IP Stack and Task Error TypesCode Update Error Types Loader Task Error TypesScsi Server Task Error Types Picker/Magazine Servo Error Types Servo Elevator Hardware Error TypesServo Picker Hardware Error Types Magazine Hardware Error Types Servo Motor Error TypesSystem Event Types Barcode Error Types Front Panel Error TypesDiagnostic Error Types TapeAlert Logs through OCP TapeAlert LogsTapeAlert Interpretation TapeAlert Logs through RMUPage Page Page To prepare the autoloader for shipment Returning the Autoloader for ServiceTo Remove the Autoloader from a Rack Packing the Autoloader

Related manuals

Dell 124T LTO-3 Servo Motor Error Types, Magazine Hardware Error Types, System Event Types

Servo Motor Error Types

Magazine Hardware Error Types

System Event Types