Dell 124T LTO-3 Message Error Types, Stack/Global Data Corruption Error Types

Page 44

15

Timer Error

 

 

16

Tick Error

 

 

 

 

 

 

17

Activate Error

 

 

 

 

 

 

18

Threshold Error

 

 

 

 

 

 

19

Suspend Lifted

 

 

 

 

 

 

1A

Block Pool Error

 

 

 

 

 

 

1B

Queue Function Failed

 

 

 

 

 

 

1C

Semaphore Function Failed

 

 

 

 

 

 

1D

Timer Function Failed

 

 

1F

Thread Function Failed

 

 

 

 

 

 

20

Command Started

 

 

 

 

 

 

21

System Failure

 

 

 

 

 

 

22

System Busy

 

 

 

 

 

 

23

System Timeout

 

 

 

 

 

 

24

Software Error

 

 

 

 

 

 

25

Hardware Error

 

 

 

 

 

 

Message Error Types

 

 

26

Message Sender (Task ) ID

Verify the host backup application and device driver are at the latest supported revision at

 

Error

 

support.dell.com.

 

 

Check host adapter and SCSI cables and terminator.

27

Message Type Bad

 

Power cycle the autoloader and retry the operation.

 

 

 

 

 

 

28

Message Parameter Bad

If all previous steps fail, contact support.dell.com.

 

 

 

 

Stack/Global Data Corruption Error Types

 

 

 

 

 

 

29

Invalid Element

Verify the host backup application and device driver are at the latest supported revision at

 

 

 

support.dell.com.

2A

Invalid Element Status

 

 

 

 

 

Power cycle the autoloader.

2B

Element Table Bad

 

 

 

 

Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control

2C

Global Data Bad

 

Panel (OCP).

 

 

 

2D

Stack Data Bad

 

Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.

 

 

 

2E

Task Stack Low

 

 

 

 

If all previous steps fail, contact support.dell.com.

2F

Task Stack Overflow

 

 

 

 

 

 

System Shutdown/Disruption Error Types

 

 

30

POST Failure

Verify that the magazines/magazine blank are fully seated.

 

 

Power cycle the autoloader.

 

 

If all previous steps fail, contact support.dell.com.

 

 

 

 

31

Watchdog Timer

Power cycle the autoloader.

 

 

 

 

32

Power Event

Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control

 

 

 

Panel (OCP).

33

Power Down Failure

 

 

Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.

 

 

 

34

System Overload

 

 

 

 

Check support.dell.com for PowerVault 124T firmware updates.

35

System Performance

 

 

 

 

If all previous steps fail, contact support.dell.com.

36

Asynchronous Stop

 

 

 

 

 

 

System Miscellaneous Error Types

 

 

 

 

 

37

System Cleaning Error

Cleaning slot in use.

 

 

Verify that a valid cleaning cartridge is located in the dedicated cleaning slot indicated within the

 

 

 

Remote Management Unit Configuration page settings.

 

 

Check support.dell.com for PowerVault 124T firmware updates.

 

 

If all previous steps fail, contact support.dell.com.

 

 

 

38

System Internal I2C HW Error

Contact support.dell.com.

 

 

 

39

ALD (Autoloader Diagnostic)

This error may occur as a result of a failed diagnostic test.

 

Limits Error

 

 

 

 

If the Magazine Test or Inventory Test failed, remove and inspect the magazines

 

 

 

one at a time. Turn the white thumbwheels on each magazine and insure that the carriers move

 

 

 

freely at

 

 

 

least one full rotation in each direction. Re-insert each magazine after inspection.

 

 

 

 

Image 44
Contents Dell PowerVault 124T LTO-3 Autoloader Users Guide Configuring the Autoloader Setting the Scsi ID Setting EthernetSetting an IP Gateway Setting the IP AddressSetting the Subnet Mask Setting the Time Server Setting the TimeSetting the Snmp Server Enter Barcode ReaderScsi Barcode Length Setting Magazines Setting SecuritySetting Passwords Getting Lost PasswordsBack to Contents Diagnostic Tests from the Front Panel Setting the SecurityStopping a Diagnostic Test Front Panel Diagnostic TestsRemote Management Unit Diagnostic Tests Diagnostics Using the Remote Management UnitOnline Services Technical AssistanceAutoTech Service Ftp.dell.comAutomated Order-Status Service Technical Support ServiceBefore You Call Installation Overview Installation PreparationAccessories Scsi Bus RequirementsChoosing a Location UL RequirementsBar Code Reader Product OverviewAccessories Unpacking the AutoloaderIdentifying Product Components Back Panel OverviewEthernet cable Scsi cable Scsi terminator Connecting the Scsi and Power CablesScsi cable Scsi terminator Power cable Installing the Device Drivers Click Update DriverPreparing the Host and Verifying the Connection Tape Drive Device DriverAutoloader Device Driver Enabling LUN Support in Linux Back to Contents Overview Logout Enter PasswordsOperators Panel Functionality Moving a Single Cartridge Using CartridgesInsert a Single Cartridge Inward Side of a Magazine Outward Side of a Magazine Using Magazines and Magazine BlanksEjecting a Single Cartridge Manually Operating the Magazine Installing a MagazineEjecting a Magazine Viewing PowerVault 124T Autoloader Status Running an InventoryViewing Status Information MagazinesViewing Firmware Version Viewing Element StatusViewing Tape Drive Status Viewing Tape Drive VersionViewing Ethernet Information MAC addressIP address NetworkDefault Username and Password Remote Management Unit OverviewOpening the Remote Management Unit Viewing Status InformationConfiguration Time DisplayFeedback on Pages System Operations OptionsBar Code Reader Cleaning TapeCompression Setting the Magazines Setting the System TimeSetting Network Options From the Configuration menu, click NetworkingSetting Front Panel Security Options To Set Network ConfigurationTo set User Administration To set the Client Authorization ControlFirmware Error Logs and DiagnosticsViewing Error or History Logs Library Operations Set to Home Physical Specifications Autoloader Performance SpecificationsAutoloader Environmental Specifications Characteristic Product AloneAutoloader Power Specifications Autoloader Vibration SpecificationsAutoloader Shock Specifications Tape Drive SpecificationsBefore Contacting Customer Support Basic TroubleshootingProblem Probable Cause Suggested Action Operator Control Panel Error Display Checking for ErrorsAutoloader Error Detail Autoloader LogsAutoloader Logs through OCP Autoloader Logs through RMUMessage Error Types Stack/Global Data Corruption Error TypesSystem Shutdown/Disruption Error Types System Miscellaneous Error TypesTape Drive Error Types Drive/Media Error TypesMiscellaneous Error Types TCP/IP Stack and Task Error TypesScsi Server Task Error Types Loader Task Error TypesCode Update Error Types Servo Elevator Hardware Error Types Picker/Magazine Servo Error TypesServo Picker Hardware Error Types System Event Types Servo Motor Error TypesMagazine Hardware Error Types Diagnostic Error Types Front Panel Error TypesBarcode Error Types TapeAlert Logs TapeAlert Logs through OCPTapeAlert Interpretation TapeAlert Logs through RMUPage Page Page To Remove the Autoloader from a Rack Returning the Autoloader for ServiceTo prepare the autoloader for shipment Packing the Autoloader