Dell 124T LTO-3 Firmware, Error Logs and Diagnostics, Viewing Error or History Logs

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4.Type the IP addresses in the appropriate boxes.

5.Click submit to save.

NOTE: By entering an improper range of IP addresses, a user can possibly lock out all IP clients from administering the autoloader. If this occurs, the user can restore the default values by running Restore Default from the front panel Configuration menu.

Client Overlap Control is a management policy on controlling how the Web server handles overlapping control requests from multiple clients on the authorized client list. The options include No Locking, Full Locking, and Time-Based Locking.

•No Locking allows multiple clients to have unrestricted access to control the system as long as they are on the authorized client list.

•Full Locking permits only one authorized client to issue control requests at a time. This client must release the lock by clicking the Home/Logout option in the upper frame of the page to permit other authorized clients to have control access.

•Time-Based Locking is similar to Full Locking in that only one authorized client can have control access at once, but the lock is automatically released after the specified number of seconds of inactivity have elapsed.

After selecting the appropriate policy by clicking the check box, click submit to save the changes.

1.From any page, click the Configurations heading. The Configurations screen displays.

2.On the left-hand side of the screen, click Security.

3.Select a security option from the Client Overlap Control options:

¡No locking allows multiple users to access the system and issue requests.

¡Full Locking allows only one user to access the system and issue requests.

¡Time-based Locking allows only one user to access the system and issue requests with the lock expiring after a designated amount of inactivity (in seconds).

¡Home/Logout is used to release a full or time-based lock and permit another user to access the system.

NOTE: Locking is only available to users on the authorized client list.

4. Click submit.

Firmware Page

NOTE: The preferred method of autoloader update is through the RMU (Remote Management Unit web interface). The preferred method for drive update is across the host SCSI interface using the Dell Firmware Update utility (DFU) supplied with the firmware update package. Refer to the README file provided with the firmware update package.

You can browse to find system updates and then upload the updates. To get system updates:

1.From any page, click the Firmware heading. The Firmware Update screen displays.

2.Click Browse to navigate to the host system for the update file. The file should end in an .img extension.

NOTE: It is recommended that all firmware updated be performed with image files located on the local system hard drive as opposed to a removable media device or network share.

3.Click Upload.

4.Click OK in response to the confirmation box. The autoloader automatically uploads the new code and processes it to the system.

NOTE: A Microsoft issue may keep a user from updating drive or loader firmware over the RMU interface. This can occur under Windows Server® 2003 with Service Pack 1 (SP1), or if a user has installed Microsoft Security Update MS05-019. This problem displays as a 6F Communication Error message on the front panel with the warning light set. The RMU will continue to report the autoloader status as Initialization.

For information and a workaround to this problem, go to Microsoft Technical Support Article 898060. If this problem occurs, the autoloader should be restarted to avoid further communication errors.

5. Power cycle the loader, then the server firmware update is complete.

NOTE: After firmware update is complete, the unit will report new revision levels to the host on startup. You may have to reconfigure you host backup software to recognize the updated unit.

Error Logs and Diagnostics Page

From the Error Log and Diagnostics page, you can run various tests on the autoloader. You can also view error and history logs, test progress, identify the physical unit in a rack, or reset the system.

Viewing Error or History Logs:

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Contents Dell PowerVault 124T LTO-3 Autoloader Users Guide Configuring the Autoloader Setting the Scsi ID Setting EthernetSetting the IP Address Setting the Subnet MaskSetting an IP Gateway Setting the Time Setting the Snmp ServerSetting the Time Server Barcode Reader Scsi Barcode LengthEnter Setting Magazines Setting SecuritySetting Passwords Getting Lost PasswordsBack to Contents Diagnostic Tests from the Front Panel Setting the SecurityStopping a Diagnostic Test Front Panel Diagnostic TestsRemote Management Unit Diagnostic Tests Diagnostics Using the Remote Management UnitOnline Services Technical AssistanceAutoTech Service Ftp.dell.comAutomated Order-Status Service Technical Support ServiceBefore You Call Installation Overview Installation PreparationAccessories Scsi Bus RequirementsChoosing a Location UL RequirementsBar Code Reader Product OverviewAccessories Unpacking the AutoloaderIdentifying Product Components Back Panel OverviewConnecting the Scsi and Power Cables Scsi cable Scsi terminator Power cableEthernet cable Scsi cable Scsi terminator Installing the Device Drivers Click Update DriverPreparing the Host and Verifying the Connection Tape Drive Device DriverAutoloader Device Driver Enabling LUN Support in Linux Back to Contents Overview Enter Passwords Operators Panel FunctionalityLogout Using Cartridges Insert a Single CartridgeMoving a Single Cartridge Using Magazines and Magazine Blanks Ejecting a Single CartridgeInward Side of a Magazine Outward Side of a Magazine Installing a Magazine Ejecting a MagazineManually Operating the Magazine Viewing PowerVault 124T Autoloader Status Running an InventoryViewing Status Information MagazinesViewing Firmware Version Viewing Element StatusViewing Tape Drive Status Viewing Tape Drive VersionViewing Ethernet Information MAC addressIP address NetworkDefault Username and Password Remote Management Unit OverviewOpening the Remote Management Unit Viewing Status InformationConfiguration Time DisplayFeedback on Pages System Operations OptionsCleaning Tape CompressionBar Code Reader Setting the Magazines Setting the System TimeSetting Network Options From the Configuration menu, click NetworkingSetting Front Panel Security Options To Set Network ConfigurationTo set User Administration To set the Client Authorization ControlError Logs and Diagnostics Viewing Error or History LogsFirmware Library Operations Set to Home Physical Specifications Autoloader Performance SpecificationsAutoloader Environmental Specifications Characteristic Product AloneAutoloader Power Specifications Autoloader Vibration SpecificationsAutoloader Shock Specifications Tape Drive SpecificationsBasic Troubleshooting Problem Probable Cause Suggested ActionBefore Contacting Customer Support Operator Control Panel Error Display Checking for ErrorsAutoloader Error Detail Autoloader LogsAutoloader Logs through OCP Autoloader Logs through RMUMessage Error Types Stack/Global Data Corruption Error TypesSystem Shutdown/Disruption Error Types System Miscellaneous Error TypesTape Drive Error Types Drive/Media Error TypesMiscellaneous Error Types TCP/IP Stack and Task Error TypesLoader Task Error Types Code Update Error TypesScsi Server Task Error Types Servo Elevator Hardware Error Types Picker/Magazine Servo Error TypesServo Picker Hardware Error Types Servo Motor Error Types Magazine Hardware Error TypesSystem Event Types Front Panel Error Types Barcode Error TypesDiagnostic Error Types TapeAlert Logs TapeAlert Logs through OCPTapeAlert Interpretation TapeAlert Logs through RMUPage Page Page Returning the Autoloader for Service To prepare the autoloader for shipmentTo Remove the Autoloader from a Rack Packing the Autoloader
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