Dell 124T LTO-3 Loader Task Error Types, Code Update Error Types, Scsi Server Task Error Types

51	IP Stack Memory Allocation	•	Verify that the network is properly configured (i.e. no loop-back condition exists).
	Error
		•	Verify that the autoloader operates correctly when properly configured and attached directly to a host
52	IP Stack Can't Free Memory		system using a cross-over cable.
		•	If all previous steps fail, contact support.dell.com.
53	Stack DTrap Occurred
Loader Task Error Types
60	Drive Init Failed	•	Check support.dell.com for PowerVault 124T firmware updates.
61	Drive Login Error	•	Check the TapeAlert log for more specific drive error information. Refer to Table 3 for recommended
62	Drive Logout/Unexpected Error		actions.
63	Drive Command Failed	•	Power cycle the autoloader using the front panel power button and retry the operation.
64	Drive Response Timeout
65	Command Flushed From Queue	•	If all previous steps fail, contact support.dell.com.
66	Drive Manager Not In Correct
	State
67	Drive Reporting Not Ready
68	Autoclean Move Failed	•	Check the Remote Management Unit autoclean Configuration settings. Insure that a valid cleaning
			cartridge is located at the configured location.
		•	Verify that the cleaning cartridge does not have labels or other matter placed anywhere on the
			cartridge except where labels are expected to be placed.
		•	Try a different cleaning cartridge.
		•	If the operation fails with two different cleaning cartridges, contact support.dell.com.
69	Drive Unload Retry	•	Check the TapeAlert log for more specific drive error information. Refer to Table 3 for recommended
			actions..
		•	Verify that the cleaning cartridge does not have labels or other matter placed anywhere on the
			cartridge except where labels are expected to be placed.
		•	Try to load a different piece of media.
		•	Power cycle the autoloader using the front panel power button and retry the operation.
		•	If all previous steps fail, contact support.dell.com.
6D	Drive Communications Error	•	Check support.dell.com for PowerVault 124T firmware updates.
		•	Check the TapeAlert log for more specific drive error information. Refer to Table 3 for recommended
6E	Drive Communications Error		actions.
		•	Power cycle the autoloader using the front panel power button and retry the operation.
6F	Loader Communication Error	•	If all previous steps fail, contact support.dell.com.
Code Update Error Types
70	Failed to Send CUP Cmd to	•	Verify the firmware images for both the autoloader and drive are the most recent images located at
	Drive / No Response From Drive		support.dell.com.
71	CUP Send Failed	•	Review the firmware update readme file provided with the firmware images.
72	Drive Update Failed, Media
			Note: The recommended method for drive firmware update is through the host SCSI interface using
	Present
			the DFU utility provided with the firmware images. The recommended method for loader firmware
73	Image Size in Header Too Big
			update is through the Remote Management Unit.
74	Block Erase Failed		Verify all SCSI cable and terminator connections between the host and autoloader.
		•
75	Flash Program Failed
			Verify no media in drive during update.
76	Header Corrupt	•
77	Checksum Error	•	Power cycle the autoloader using the front panel power button and retry the operation.
78	Timeout During CUP
		•	If all previous steps fail, contact support.dell.com.
79	Reset During Drive Update
7A	Unexpected Reset From Drive
7B	Unexpected Message From PSP
7C	Personality or Version Check
	Failed
7D	SCSI Error During Write Buffer
	Command
7E	Uncompressed EDC Failure
7F	Image Processing Ended Early
SCSI Server Task Error Types
80	Unexpected Response or Data	•	Verify the host backup application and device driver are at the latest supported revision at
	Received		support.dell.com.