Dell 124T LTO-3 Returning the Autoloader for Service, To prepare the autoloader for shipment

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TapeAlert Log Entry:

 

 

 

 

0000000000000800

 

 

 

 

 

 

 

 

 

Drive TAflag[54] No Start Of

The start of data could not be found on the

Tape damaged, bulk erased, or

Check that you are using the correct

Data

tape.

incorrect format.

 

format tape.

TapeAlert Log Entry:

 

 

Discard the tape or return the tape to

0000000000000400

 

 

 

your supplier.

 

 

 

 

Drive TAflag[55] Loading

The operation has failed because the media

The drive is unable to load the

Remove the cartridge, inspect it as specified

Failure

cannot be loaded and threaded.

media and thread the tape.

in the product manual, and retry the

 

 

 

operation.

TapeAlert Log Entry:

 

 

 

 

0000000000000200

 

 

 

 

 

 

 

 

Drive TAflag[56]

The operation has failed because the

The drive is unable to unload the

Remove the cartridge if possible, inspect it as

Unrecoverable Unload

medium cannot be unloaded.

medium.

specified in the product manual, and retry the

Failure

 

 

operation.

TapeAlert Log Entry:

 

 

 

 

0000000000000100

 

 

 

 

Drive TAflag[57] Automation

The tape drive has a problem with the

The drive has identified an

Check the power to the automation

Interface Failure

automation interface.

interface fault.

 

system.

TapeAlert Log Entry:

 

 

Check the cables and cable

 

 

 

connections.

0000000000000080

 

 

 

 

 

 

 

 

 

 

 

 

Drive TAflag[58] Firmware

The tape drive has reset itself due to a

Firmware issue encountered.

 

 

Failure

detected firmware fault.

 

 

 

TapeAlert Log Entry:

 

 

 

 

0000000000000040

 

 

 

 

 

 

 

 

Drive TAflag[59] WORM

The tape drive has detected an

WORM cartridge may have been

Replace WORM medium.

Medium - Integrity Check

inconsistency during the WORM medium

tampered with.

 

 

Failed

integrity checks.

 

 

 

TapeAlert Log Entry:

 

 

 

 

0000000000000020

 

 

 

 

 

 

 

 

 

Drive TAflag[60] WORM

An attempt had been made to overwrite

The application software does

If a WORM medium was used

Medium - Overwrite

user data on WORM medium.

not recognize the medium as

 

inadvertently, replace it with a normal

Attempted

 

WORM.

 

data medium.

TapeAlert Log Entry:

 

 

If a WORM medium was used

 

 

 

intentionally:

0000000000000010

 

 

 

 

 

 

 

 

 

 

 

- check that the software application is

 

 

 

 

compatible with the WORM medium

 

 

 

 

format you are using.

 

 

 

 

- check that the medium is bar-coded

 

 

 

 

correctly for WORM.

 

 

 

 

 

 

 

 

 

 

Returning the Autoloader for Service

If you need to return the autoloader or a component of the autoloader for service, contact support.dell.com. The following steps will help you to prepare the autoloader for shipment, remove the autoloader from a rack, and package the autoloader.

To prepare the autoloader for shipment

1.Remove all cartridges from the unit.

2.Power off the autoloader through the front panel.

3.Remove the power, Ethernet, and SCSI cables, and any terminators from the autoloader.

NOTE: Do not ship these items if you are returning the autoloader.

To Remove the Autoloader from a Rack

1.Loosen the two thumb screws that secure the loader to the front of the rack.

2.Using two people, or an appropriately rated mechanical lift, remove the autoloader from the rack by sliding the autoloader out and supporting it from the bottom.

3.Place the autoloader into the original packaging box, or the packaging from the replacement unit.

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Contents Dell PowerVault 124T LTO-3 Autoloader Users Guide Configuring the Autoloader Setting Ethernet Setting the Scsi IDSetting the Subnet Mask Setting the IP AddressSetting an IP Gateway Setting the Snmp Server Setting the TimeSetting the Time Server Scsi Barcode Length Barcode ReaderEnter Getting Lost Passwords Setting MagazinesSetting Security Setting PasswordsBack to Contents Front Panel Diagnostic Tests Diagnostic Tests from the Front PanelSetting the Security Stopping a Diagnostic TestDiagnostics Using the Remote Management Unit Remote Management Unit Diagnostic TestsTechnical Assistance Online ServicesFtp.dell.com AutoTech ServiceTechnical Support Service Automated Order-Status ServiceBefore You Call Scsi Bus Requirements Installation OverviewInstallation Preparation AccessoriesProduct Overview Choosing a LocationUL Requirements Bar Code ReaderBack Panel Overview AccessoriesUnpacking the Autoloader Identifying Product ComponentsScsi cable Scsi terminator Power cable Connecting the Scsi and Power CablesEthernet cable Scsi cable Scsi terminator Tape Drive Device Driver Installing the Device DriversClick Update Driver Preparing the Host and Verifying the ConnectionAutoloader Device Driver Enabling LUN Support in Linux Back to Contents Overview Operators Panel Functionality Enter PasswordsLogout Insert a Single Cartridge Using CartridgesMoving a Single Cartridge Ejecting a Single Cartridge Using Magazines and Magazine BlanksInward Side of a Magazine Outward Side of a Magazine Ejecting a Magazine Installing a MagazineManually Operating the Magazine Magazines Viewing PowerVault 124T Autoloader StatusRunning an Inventory Viewing Status InformationViewing Tape Drive Version Viewing Firmware VersionViewing Element Status Viewing Tape Drive StatusNetwork Viewing Ethernet InformationMAC address IP addressViewing Status Information Default Username and PasswordRemote Management Unit Overview Opening the Remote Management UnitSystem Operations Options ConfigurationTime Display Feedback on PagesCompression Cleaning TapeBar Code Reader From the Configuration menu, click Networking Setting the MagazinesSetting the System Time Setting Network OptionsTo set the Client Authorization Control Setting Front Panel Security OptionsTo Set Network Configuration To set User AdministrationViewing Error or History Logs Error Logs and DiagnosticsFirmware Library Operations Set to Home Characteristic Product Alone Physical SpecificationsAutoloader Performance Specifications Autoloader Environmental SpecificationsTape Drive Specifications Autoloader Power SpecificationsAutoloader Vibration Specifications Autoloader Shock SpecificationsProblem Probable Cause Suggested Action Basic TroubleshootingBefore Contacting Customer Support Checking for Errors Operator Control Panel Error DisplayAutoloader Logs through RMU Autoloader Error DetailAutoloader Logs Autoloader Logs through OCPSystem Miscellaneous Error Types Message Error TypesStack/Global Data Corruption Error Types System Shutdown/Disruption Error TypesTCP/IP Stack and Task Error Types Tape Drive Error TypesDrive/Media Error Types Miscellaneous Error TypesCode Update Error Types Loader Task Error TypesScsi Server Task Error Types Picker/Magazine Servo Error Types Servo Elevator Hardware Error TypesServo Picker Hardware Error Types Magazine Hardware Error Types Servo Motor Error TypesSystem Event Types Barcode Error Types Front Panel Error TypesDiagnostic Error Types TapeAlert Logs through RMU TapeAlert LogsTapeAlert Logs through OCP TapeAlert InterpretationPage Page Page To prepare the autoloader for shipment Returning the Autoloader for ServiceTo Remove the Autoloader from a Rack Packing the Autoloader