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location.
•Power cycle the autoloader through the front panel.
•Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control Panel (OCP).
AA | Picker Cartridge Sensor Error |
Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.
•If the source is a slot within a magazine, check if the spring loaded cartridge present flag moves freely when the cartridge is manually inserted into the magazine.
•If all previous steps fail, contact support.dell.com.
AB | Drive Path Sensor Error | • Power cycle the autoloader through the front panel. |
•Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control Panel (OCP).
Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.
•If all previous steps fail, contact support.dell.com.
AC | Mail Slot Door Sensor Error | • | Power cycle the autoloader. |
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| • | Insert a cartridge into the autoloader through the mail slot. Verify the cartridge is sensed and the |
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| door closes fully. |
AD | Mail Slot Solenoid Error |
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| • | If all previous steps fail, contact support.dell.com. |
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AE | Servo Initialization Error | • | Remove and inspect the magazines one at a time. Turn the white thumbwheels on each magazine |
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| and insure that the carriers move freely at least one full rotation in each direction. |
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| magazine after inspection. |
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| • | Check the barcode reader setting through either the Remote Management Unit or the Operator |
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| Control Panel. |
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| • | If the barcode reader is enabled, verify that all cartridges have valid barcode labels. If cartridges do |
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| not have valid barcode labels, disable the barcode reader. |
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| • | Check support.dell.com for PowerVault 124T firmware updates. |
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| • | Power cycle the autoloader. |
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| • | Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control |
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| Panel (OCP). |
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| Note: The Random Moves test requires a minimum of two cartridges present within the autoloader. |
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| • | If all previous steps fail, contact support.dell.com. |
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AF | Error Log Information Event | Used to analyze start of servo/motor error sequence in the Soft Error Log. Error entries immediately | |
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| following indicate nature of specific motor/position error. | |
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| • | No action required. |
Servo Picker Hardware Error Types
B0 | Rotation Sensor Bad |
B1 | Rotation Flag Not Found |
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B2 | Rotation Flag Bad |
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B3 | Translation Sensor Bad |
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B4 | Translation Sensor 1 Bad |
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B5 | Translation Sensor 2 Bad |
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B6 | Translation Flag Bad |
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B7 | Rotational Calibration Lost |
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B8 | Translation Calibration Lost |
B9 | Rotation Lost |
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BA | Translation Lost |
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BB | Rotation Position Lost |
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BC | Translation Position Lost |
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BD | Picker Dropped Cartridge Error |
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BE | Picker Missed Cartridge Error |
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•Power cycle the autoloader.
•Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control Panel (OCP).
Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.
•If all previous steps fail, contact support.dell.com.
•Check for a jammed cartridge in the picker. Remove the cartridge if present.
•Remove and inspect the magazines one at a time. Turn the white thumbwheels on each magazine and insure that the carriers move freely at least one full rotation in each direction.
•Fully insert a cartridge into each magazine slot, then remove. Look for difficulty in extracting the cartridge from each slot.
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