Dell 124T LTO-3 technical specifications Servo Picker Hardware Error Types

location.

•Power cycle the autoloader through the front panel.

•Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control Panel (OCP).

AA Picker Cartridge Sensor Error

Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.

•If the source is a slot within a magazine, check if the spring loaded cartridge present flag moves freely when the cartridge is manually inserted into the magazine.

•If all previous steps fail, contact support.dell.com.

AB Drive Path Sensor Error • Power cycle the autoloader through the front panel.

•Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control Panel (OCP).

Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.

•If all previous steps fail, contact support.dell.com.

AC	Mail Slot Door Sensor Error	•	Power cycle the autoloader.
		•	Insert a cartridge into the autoloader through the mail slot. Verify the cartridge is sensed and the
			door closes fully.
AD	Mail Slot Solenoid Error
		•	If all previous steps fail, contact support.dell.com.
AE	Servo Initialization Error	•	Remove and inspect the magazines one at a time. Turn the white thumbwheels on each magazine
			and insure that the carriers move freely at least one full rotation in each direction. Re-insert each
			magazine after inspection.
		•	Check the barcode reader setting through either the Remote Management Unit or the Operator
			Control Panel.
		•	If the barcode reader is enabled, verify that all cartridges have valid barcode labels. If cartridges do
			not have valid barcode labels, disable the barcode reader.
		•	Check support.dell.com for PowerVault 124T firmware updates.
		•	Power cycle the autoloader.
		•	Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control
			Panel (OCP).
			Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.
		•	If all previous steps fail, contact support.dell.com.
AF	Error Log Information Event	Used to analyze start of servo/motor error sequence in the Soft Error Log. Error entries immediately
		following indicate nature of specific motor/position error.
		•	No action required.

Servo Picker Hardware Error Types

B0	Rotation Sensor Bad
B1	Rotation Flag Not Found
B2	Rotation Flag Bad
B3	Translation Sensor Bad
B4	Translation Sensor 1 Bad
B5	Translation Sensor 2 Bad
B6	Translation Flag Bad
B7	Rotational Calibration Lost
B8	Translation Calibration Lost
B9	Rotation Lost
BA	Translation Lost
BB	Rotation Position Lost
BC	Translation Position Lost
BD	Picker Dropped Cartridge Error
BE	Picker Missed Cartridge Error

•Power cycle the autoloader.

•Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control Panel (OCP).

Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.

•If all previous steps fail, contact support.dell.com.

•Check for a jammed cartridge in the picker. Remove the cartridge if present.

•Remove and inspect the magazines one at a time. Turn the white thumbwheels on each magazine and insure that the carriers move freely at least one full rotation in each direction.

•Fully insert a cartridge into each magazine slot, then remove. Look for difficulty in extracting the cartridge from each slot.

•Re-insert the magazine after inspection.