Ricoh Facsimile Reference Basic manual Solving Problems

Page 78

Troubleshooting

Solving Problems

This table lists some common problems and their solutions.

 

 

Problem

Causes and solutions

Reference

 

 

 

 

 

 

 

Image background appears

Adjust scan density.

p.27 “Image Density (Con-

 

 

dirty when received at the

 

trast)”

 

 

other end. Images from the

 

 

 

 

back page appear.

 

 

 

 

 

 

 

 

 

Printed or sent image contains

The ADF or exposure glass is

“Maintaining Your Machine”,

 

 

spots.

dirty. Clean them.

Copy Reference

 

 

 

Make sure that ink or correc-

 

 

 

 

tion fluid is dry before placing

 

 

 

 

originals.

 

 

 

 

 

 

 

 

Received image is too light.

Request the sender to increase

---

 

 

 

image density.

 

 

 

 

 

 

 

 

 

 

 

5

 

 

When using moist, rough, or

“Copy Paper”, General Set-

 

 

 

 

 

 

processed paper, the printed

tings Guide

 

 

 

 

 

 

image may be partly invisible.

 

 

 

 

Only use recommended pa-

 

 

 

 

per.

 

 

 

 

 

 

 

 

 

When D appears on the dis-

“DAdding Toner”, Copy Ref-

 

 

 

play, toner is beginning to run

erence

 

 

 

out. Replace the toner car-

 

 

 

 

tridge soon.

 

 

 

 

 

 

 

 

The machine failed to print re-

If this happened when the re-

p.34 “Substitute Reception”,

 

 

ceived fax messages.

ceive file indicator was lit, a

Facsimile Reference <Advanced

 

 

 

problem such as run out of pa-

Features>

 

 

 

per or toner might disable

 

 

 

 

printing.

 

 

 

 

 

 

 

 

 

When Bis lit, load paper into

"Loading Paper", Copy Refer-

 

 

 

the tray.

ence

 

 

 

 

 

 

 

Message appears blank at the

The original was placed up-

p.13 “Placing Originals”

 

 

other end.

side down. Place it properly.

 

 

 

 

 

 

 

 

Both transmission and receiv-

Make sure that the modular

p.101 “Connecting the Ma-

 

 

ing are impossible.

cord is correctly connected.

chine to a Telephone Line and

 

 

 

 

Telephone”, Facsimile Refer-

 

 

 

 

ence <Advanced Features>

 

 

 

 

 

 

 

 

The terminal adaptor setting

---

 

 

 

is incorrect. Check the setting.

 

 

 

 

 

 

 

 

Transmission is possible,

The optional terminal adaptor

---

 

 

though receiving is impossi-

setting is incorrect. Check the

 

 

 

ble.

setting.

 

 

 

 

 

 

 

 

Receiving is possible, though

The optional terminal adaptor

---

 

 

transmission is impossible.

setting is incorrect. Check the

 

 

 

 

setting.

 

 

 

 

 

 

70

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Image 78
Page 77 Page 79
Contents Facsimile Reference Basic Features Operating Instructions Facsimile Reference Basic Features Introduction ™ FCC Requirements CanadaManuals for This Machine ™ Manuals for DeskTopBinder V2 Lite ™ Manuals for ScanRouter V2 Lite™ Other manuals Table of Contents Adjusting the Volume Canceling Internet Fax TransmissionInitial Settings and Adjustments When Toner Runs OutPage Remarque concernant les utilisateurs au Canada Important Safety Instructions Importantes Mesures DE SÉ- CuritéPreparation How to Read This ManualSymbols LimitationControl Panel ™ Features Programmed by Default Reading the display and using keys Reading the DisplayMachine status or currently se- lected function Message ™ When Internet Fax Settings is onStandby display Destination entry Selection keys Selectable items™ Memory Transmission fax transmission ™ TX ModeCommunication display ™ ReceptionUser code entry display Transmission Modes ™ Memory TransmissionFaxing Placing Originals 81/2Placing Originals in the ADF Placing a Single Original on the Exposure GlassOriginals unsuitable for the ADF Limit mark Document guideMemory Transmission Make sure the Memory Trans. in- dicator lightsMake the settings you require Place the original in the ADF, or on the exposure glassSpecify a destination Sending originals using the exposure glass Press the StartkeyPress the Clear Modeskey Canceling a Memory TransmissionWhile the Original Is Being Scanned Press the Clear/StopkeyMake sure that the standby dis- play appears Press Stop TXPress Delete Immediate Transmission Make sure the Memory Trans. in- dicator is offPlace the original Select the scan settings you re- quire FAX616.tif After You Have Pressed StartKey Canceling an Immediate TransmissionBefore You Have Pressed StartKey Press the Clear/Stop key, and then remove the originalScan Settings Resolution™ Photo Original Type™ Text Press the Original Type key for the type you requireWhen placing originals on the exposure glass Image Density ContrastWhen placing originals in the ADF ™ Fax number Specifying a DestinationEntering a Fax Number ™ E-mail addressPress the On Hook Dialkey PauseTone Press ToneUsing the Destination List Entering an E-mail AddressPress Manual Specifying a destination using the Quick Dial key Specifying a group of destinations using the Quick Dial keyPress the OK key when confir- mation is complete Make sure the destination name appears on the displayPress the Check Destinationkey ™ Search by Destination Name Searching for a DestinationSearch by Destination Name ™ Search by Fax NumberSelecting from Destination List Select the destination name to specify using Uor TSelect the destination you want to specify using Tor U Select Display Destination List usSelect Search by Registration No. using Uor T Specifying a Registration NumberPress to display . Note2 Search by Fax NumberEnter a fax number to search for Search by Fax No. confirmationSearch by E-mail Address ˆ If Search by E-mail Address doesSearch by E-mail Address entry dis Select the e-mail address to speci- fy using Uor T Reception Switching the Reception Mode™ Auto Switch ™ Manual ReceptionReceiving a Fax in Manual Reception Mode Faxing Using Internet Fax Functions Internet Fax FunctionsInternet Fax Precautions Functions Not Supported by E-mail TransmissionFunctions Not Supported by E-mail Reception ™ Returning a Return Receipt Full Mode™ Registering the Received Reception Confirmation Contents ™ Requesting a Reception ConfirmationUsing Internet Fax Functions Transmitting Internet Fax ™ Attach Subject™ Return Receipt Key When you set an e-mail option, press TX ModeSelect Manual Input using U or T, and then press the OK key Enter the subjectPress Uor Tto select On Press the OKkey After selecting the subject, press the OKkeyEnter the e-mail address Specify the next destinationAbout the E-mail Subject Confirming Reception Canceling Internet Fax Transmission Manual E-mail Reception Receiving Internet FaxAuto E-mail Reception Press the programmed User FuncMail is in the server Press ExitDate Received ImagesSubject Message is inserted in all e- mails™ Own Name Initial Settings and Adjustments™ Fax Header ™ Own Fax Number facsimile number of senderProgramming Press the User Tools/CounterkeyEditing Enter an Own Name, and then press the OKkeyPress the User Tools/Counter key Select Fax Header using U or T, and then press the OKkey DeletingDisplay returns to that of step E Programming Fax Numbers and E-mail addresses Adjusting the Volume You can adjust the volume using When Facsimile Key Is Lit in Red Problem SolutionsWhen Toner Runs Out Make sure that the machine is in facsimile modePress Exit, and then perform transmission operation Error Messages and Their Meanings Cancelled14-09 Out of paper display message Solving Problems This table lists some common problems and their solutionsExceeded max. E When Things Dont Go as Expected Want Operation ReferenceIndex Auto Reception Manual Reception Memo EN USA B168-8607
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