Samsung CLP-660 Series, CLP-610 Series manual Understanding display messages

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5Pull the jammed paper out in the direction shown. To avoid tearing the paper, pull it out gently and slowly.

6Close the front cover firmly. The machine will resume printing.

Caution

If the front cover is not completely closed, the machine will not operate.

Understanding display messages

Messages appear on the Smart Panel program window or on the control panel display to indicate machine status or errors. Refer to the tables below to understand the messages meaning to correct the problem, if necessary. Messages and their explanations are listed in alphabetical order.

Note

•When you call for service, it is very convenient to provide the service representative with the contents of the display message.

•If the message is not in the table, cycle the power and try the printing job again. If the problem persists, call for service.

•Some messages may not appear in the display depending on options or models. If so, it is not applicable to your machine.

*xxx indicates the media type.

*yyy indicates the tray.

Message

Explanation

Solution

 

 

 

[yyy]

The tray cassette is

To close the tray,

Cassette Out

not inserted, or not

lower the rear edge,

properly closed.

align it with the slot,

 

 

 

and slide it into the

 

 

printer.

 

 

 

[yyy]

There is no paper in

Load paper in the

Paper Empty

the tray.

tray. (Page 4.4)

 

 

 

 

 

ADC Not

There is a problem

Cycle power. If the

Confirm Error

in the ADC (Analog

problem persists,

 

to Digital Converter)

contact the service

 

of your machine.

representatives.

 

 

 

ADC Slope Error

The temperature

Cycle power. If the

Cycle Power

slope for ADC

problem persists,

 

(Analog to Digital

contact the service

 

Converter) detects

representatives.

 

the value out of the

 

 

normal range.

 

 

 

 

Adjusting...

The machine is

Wait a few minutes.

Registration

adjusting the color

 

 

registration.

 

 

 

 

Deve Motor

There is a problem

Cycle power. If the

Locked

with the

problem persists,

 

development motor

contact the service

 

to machines which

representatives.

 

moves the toner

 

 

supply device.

 

 

 

 

Door Open/Check

The front cover or

Close the cover until it

Transfer Belt

the top cover is not

locks into place.

 

securely latched.

 

 

 

 

7.7 <Troubleshooting>

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Contents Page Page Contact Samsung worldwide Switzerland Contents Installing accessories MaintenanceTroubleshooting Ordering supplies and accessoriesGlossary Index SpecificationsFinding more information About this user’s guideLaser Safety Statement Safety and Regulatory InformationImportant Precautions and Safety Information Environmental and Safety ConsiderationRadio Frequency Emissions Ozone SafetyPower Saver RecyclingCanadian Radio Interference Regulations Declaration of Conformity European CountriesReplacing the Fitted Plug for UK Only OpenSSL LicenseOriginal SSLeay License Introduction Special featuresFront view Machine overviewRear view Control panel overview Understanding the Status LED Status LED with the toner cartridge messagesStatus Description Accessing menus Understanding the menu mapMenu overview Paper Description on each menuInformation LayoutSystem Setup GraphicEmulation Network ColorPrinter driver CLP-610 Series Printer driver featuresSoftware overview Supplied softwareLinux System requirementsPrinter driver CLP-660 Series WindowsSetting up the hardware Setting up the networkGetting Started Supported operating systems Configuring network protocol via the machineInstalling the software Click Printer Setting Printers basic settingsAltitude Setting after Software Installation Setting job timeoutChanging the font setting Using power saving featureSetting the default paper size and type Setting the default trayTo refresh Selecting and loading print media Selecting print mediaGuidelines for selecting and storing print media Type Size Dimensions Weighta Capacityb Specifications on print mediaMedia sizes supported in each mode Guidelines for special print mediaMedia type Guidelines Loading paper TrayLoading paper in the tray 1 or optional tray Changing the size of the paper in the paper tray Multi-purpose tray Tips on using the multi-purpose traySetting the paper size and type Canceling a print job Basic printingPrinting a document Printing a network report MaintenancePrinting a machine configuration report Cleaning your machineMaintenance Expected cartridge life Maintaining the cartridgeRedistributing toner Toner cartridge storageReplacing the toner cartridge Maintenance Replacing the paper transfer belt Items Yield Average Maintenance partsTo access SyncThru Web Service Managing your machine from the websitePaper feed area TroubleshootingTips for avoiding paper jams Clearing paper jamsTroubleshooting Multi-purpose tray Fuser unit area Paper exit area Optional tray Understanding display messages Message Explanation Solution Low Heat Error Message Explanation Solution Duplex JamInstall Install TonerMessage Explanation Solution Toner Empty Message Explanation Solution Replace FuserSelf Diagnostics TemperatureCondition Suggested solutions Solving other problemsPaper feeding problems Printing problemsCondition Possible cause Suggested solutions Toner specks Printing quality problemsCondition Suggested solutions Light or faded print To NormalColor or Black Condition Suggested solutions White SpotsCondition Suggested solutions Vertical repetitive Vertical linesAre dirty Condition Suggested solutions Curl or waveCondition Suggested solutions Loose toner Back of printoutsTray option of the Installable Common Windows problemsCommon PostScript problems Problem Possible Cause SolutionProblem Suggested solutions Common Linux problemsCommon Macintosh problems Problem Possible Cause and SolutionSupplies Ordering supplies and accessoriesAccessories How to purchaseInstalling accessories Precautions to take when installing accessoriesInstalling a memory module Activating the added memory in the PS printer properties Select Device SettingsCLP-610 Series CLP-660 Series SpecificationsSpecifications and Description CLP-610 SeriesCLP-660 Series Specifications Glossary BootpISO Index USB Software section Contents Using Windows Postscript Driver Using Your Printer with a Macintosh Select Typical installation for a local printer. Click Next Installing Printer SoftwareInstalling Software for Local Printing Typical InstallationCustom Installation Select the components to be installed and click Next Select Custom installation. Click NextInstalling Software for Network Printing Custom Installation Select Custom installation. Click Next Reinstalling Printer Software Removing Printer Software Select the components you want to reinstall and click Next12Click OK in the Install From Disk window Installing mono printer driverSelect your printer driver from the Name drop-down list Printing a DocumentPrinter Settings Printing to a file PRNSelect Printers and Faxes Select your printer driver icon Paper Tab Layout TabGraphics Tab Overlay Extras TabAdvanced Options WatermarkPrinter Tab Using a Favorite SettingUsing Help About TabPrinting Multiple Pages on One Sheet of Paper N-Up Printing Advanced PrintingPrinting Booklets Printing PostersNone Printing on Both Sides of PaperPrinting a Reduced or Enlarged Document Fitting Your Document to a Selected Paper SizeEditing a Watermark Using WatermarksUsing an Existing Watermark Creating a WatermarkCreating a New Page Overlay Using OverlaysWhat is an Overlay? Using a Page OverlayAdvanced Using Windows PostScript DriverDouble-clickPrinters and Faxes Setting Up a Host ComputerSetting Up a Client Computer Check the Share this printer boxUnderstanding Smart Panel Using Onscreen Help File Opening the Troubleshooting GuideChanging the Smart Panel Program Settings Using Printer Settings UtilityInstalling the Unified Linux Driver Installing the Unified Linux DriverGetting Started Uninstalling the Unified Linux Driver Such as Unified Driver ConfiguratorClick Uninstall Double-clickUnified Driver Configurator on the desktop Using the Unified Driver ConfiguratorPrinters Configuration Opening the Unified Driver ConfiguratorConfiguring Printer Properties Ports ConfigurationClasses Tab Printing Files Printing from ApplicationsPrinter driver Installing SoftwareInstalling the Printer driver Uninstalling the Printer driverSetting Up the Printer For a Network-connectedFor a USB-connected Layout Changing Printer SettingsPrinting Printing a DocumentPrinter Features GraphicsPaper Duplex Printing Printing Multiple Pages on One Sheet of PaperIndex Setting darkness 16 favorites 18 image mode 16 resolution Rev.5.00
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