Samsung CLP-610 Series Message Explanation Solution Duplex Jam, Fuser Fan, Install Toner

Message	Explanation	Solution
Duplex Jam 0	Paper has jammed	Clear the jam.
Check Inside	during duplex	(Page 7.1)
	printing. This is
	applicable only to
	machines with this
	feature.
Fuser Fan	There is a problem	Cycle power. If the
Locked	with the fan for the	problem persists,
	fuser unit.	contact the service
		representatives.
Install	The transfer belt is	Install a Samsung-
Transfer Belt	not installed.	genuine transfer belt.
		(Page 8.1, Page 6.6)
Install Toner	The toner cartridge	Reinstall the toner
	is installed	cartridge two or three
	improperly, or not	times to confirm it is
	installed.	seated properly. If the
		problem persists, the
		toner cartridge is not
		being detected.
		Contact the service
		representatives.
Invalid Toner	The toner cartridge	Install the
	which the arrow	corresponding toner
	indicates is not	cartridge with a
	suitable for your	Samsung-genuine
	machine.	cartridge. (Page 6.4)
Invalid Transfer	The transfer belt is	Reinstall the transfer
Belt	not suitable for your	belt two or three times
	machine.	to confirm it is seated
		properly. Make sure
		that the transfer belt
		is Samsung-genuine
		product. If the
		problem persists,
		contact the service
		representatives.
IP Conflict	The network IP	Check the IP address
	address you have	and reset it if
	set is being used by	necessary. (Page 3.2)
	someone else.
Load Manually	The multi-purpose	Load paper in the
Press Stop Key	tray is empty in	multi-purpose tray.
	manual feed mode.	(Page 4.6)
Load	There is no	Load corresponding
[xxx] In [yyy]	corresponding paper	paper in the
	in the corresponding	corresponding tray.
	tray.	(Page 4.4)

Message	Explanation	Solution
Low Heat Error	The fuser unit is low-	Cycle power. If the
Cycle Power	heated.	problem persists,
		contact the service
		representatives.
OPC Motor	There is a problem	Cycle power. If the
Locked	with the main motor	problem persists,
	for the machine.	contact the service
		representatives.
MP Tray	Paper has jammed	Clear the jam.
Paper Jam 0	in the multi-purpose	(Page 7.3)
	tray.
New Fuser	The problem has	Cycle power. If the
Error	occurred in the	problem persists,
	newly installed fuser	contact the service
	unit.	representatives.
Non SAMSUNG	The toner cartridge	You can select either
Toner	which the arrow	Stop or Continue
	indicates is not a	with the left/right
	Samsung-genuine	arrow.
	cartridge.	If you select Stop by
		pressing OK on the
	Stop	control panel, the
		machine stops
		printing. If you select
		Continue, the
		machine keeps
		printing, but the
		quality cannot be
		guaranteed.
		If you do not select
		any, the machine will
		work as if Stop is
		selected.
		Replace the
		corresponding toner
		cartridge with a
		Samsung-genuine
		cartridge. (Page 6.4)
Paper Jam 0	Paper has jammed	Clear the jam.
Open/Close Door	in the paper feed	(Page 7.1)
	area and inside the
	machine.
Paper Jam 1	Paper has jammed	Clear the jam.
Open/Close Door	inside the machine.	(Page 7.1)
Paper Jam 2	Special print media	Clear the jam.
Check Inside	has jammed in the	(Page 7.5)
	paper exit area.

7.8 <Troubleshooting>