Samsung CLP-610 Series, CLP-660 Series manual Troubleshooting

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Caution

•Do not touch the green surface, the OPC drum or the front of each toner cartridge, with your hands or any other material. Use the handle on each cartridge in order to avoid touching this area.

•Be careful not to scratch the surface of the paper transfer belt.

•If you leave the front cover open for more than a few minutes, the OPC drum can be exposed to light. This will cause damage to the OPC drum. Close the front cover should the installation need to be halted for any reason.

3Close the front cover.

4Pull the tray open.

5Remove the jammed paper by gently pulling it straight out as shown below.

6To replace the tray, lower the rear edge, align it with the slot, and slide it into the machine.

7Open the front cover and close it. The machine will resume printing.

7.2 <Troubleshooting>

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Contents Page Page Contact Samsung worldwide Switzerland Contents Ordering supplies and accessories MaintenanceTroubleshooting Installing accessoriesSpecifications Glossary IndexAbout this user’s guide Finding more informationEnvironmental and Safety Consideration Safety and Regulatory InformationImportant Precautions and Safety Information Laser Safety StatementRecycling Ozone SafetyPower Saver Radio Frequency EmissionsOpenSSL License Declaration of Conformity European CountriesReplacing the Fitted Plug for UK Only Canadian Radio Interference RegulationsOriginal SSLeay License Special features IntroductionMachine overview Front viewRear view Control panel overview Status LED with the toner cartridge messages Understanding the Status LEDStatus Description Understanding the menu map Accessing menusMenu overview Layout Description on each menuInformation PaperGraphic System SetupEmulation Color NetworkSupplied software Printer driver featuresSoftware overview Printer driver CLP-610 SeriesWindows System requirementsPrinter driver CLP-660 Series LinuxSetting up the network Setting up the hardwareGetting Started Configuring network protocol via the machine Supported operating systemsInstalling the software Setting job timeout Printers basic settingsAltitude Setting after Software Installation Click Printer SettingSetting the default tray Using power saving featureSetting the default paper size and type Changing the font settingTo refresh Selecting print media Selecting and loading print mediaGuidelines for selecting and storing print media Specifications on print media Type Size Dimensions Weighta CapacitybGuidelines for special print media Media sizes supported in each modeMedia type Guidelines Tray Loading paperLoading paper in the tray 1 or optional tray Changing the size of the paper in the paper tray Tips on using the multi-purpose tray Multi-purpose traySetting the paper size and type Basic printing Canceling a print jobPrinting a document Cleaning your machine MaintenancePrinting a machine configuration report Printing a network reportMaintenance Toner cartridge storage Maintaining the cartridgeRedistributing toner Expected cartridge lifeReplacing the toner cartridge Maintenance Replacing the paper transfer belt Managing your machine from the website Maintenance partsTo access SyncThru Web Service Items Yield AverageClearing paper jams TroubleshootingTips for avoiding paper jams Paper feed areaTroubleshooting Multi-purpose tray Fuser unit area Paper exit area Optional tray Understanding display messages Install Toner Message Explanation Solution Duplex JamInstall Message Explanation Solution Low Heat ErrorTemperature Message Explanation Solution Replace FuserSelf Diagnostics Message Explanation Solution Toner EmptyPrinting problems Solving other problemsPaper feeding problems Condition Suggested solutionsCondition Possible cause Suggested solutions To Normal Printing quality problemsCondition Suggested solutions Light or faded print Toner specksVertical lines Condition Suggested solutions White SpotsCondition Suggested solutions Vertical repetitive Color or BlackBack of printouts Condition Suggested solutions Curl or waveCondition Suggested solutions Loose toner Are dirtyProblem Possible Cause Solution Common Windows problemsCommon PostScript problems Tray option of the InstallableProblem Possible Cause and Solution Common Linux problemsCommon Macintosh problems Problem Suggested solutionsHow to purchase Ordering supplies and accessoriesAccessories SuppliesPrecautions to take when installing accessories Installing accessoriesInstalling a memory module Select Device Settings Activating the added memory in the PS printer propertiesCLP-610 Series SpecificationsSpecifications and Description CLP-610 Series CLP-660 SeriesCLP-660 Series Specifications Bootp GlossaryISO Index USB Software section Contents Using Windows Postscript Driver Using Your Printer with a Macintosh Typical Installation Installing Printer SoftwareInstalling Software for Local Printing Select Typical installation for a local printer. Click NextCustom Installation Select Custom installation. Click Next Select the components to be installed and click NextInstalling Software for Network Printing Custom Installation Select Custom installation. Click Next Reinstalling Printer Software Select the components you want to reinstall and click Next Removing Printer SoftwareInstalling mono printer driver 12Click OK in the Install From Disk windowPrinting a Document Select your printer driver from the Name drop-down listPrinting to a file PRN Printer SettingsSelect Printers and Faxes Select your printer driver icon Layout Tab Paper TabGraphics Tab Watermark Extras TabAdvanced Options OverlayAbout Tab Using a Favorite SettingUsing Help Printer TabAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingPrinting Posters Printing BookletsFitting Your Document to a Selected Paper Size Printing on Both Sides of PaperPrinting a Reduced or Enlarged Document NoneCreating a Watermark Using WatermarksUsing an Existing Watermark Editing a WatermarkUsing a Page Overlay Using OverlaysWhat is an Overlay? Creating a New Page OverlayUsing Windows PostScript Driver AdvancedCheck the Share this printer box Setting Up a Host ComputerSetting Up a Client Computer Double-clickPrinters and FaxesUnderstanding Smart Panel Using Printer Settings Utility Opening the Troubleshooting GuideChanging the Smart Panel Program Settings Using Onscreen Help FileInstalling the Unified Linux Driver Installing the Unified Linux DriverGetting Started Such as Unified Driver Configurator Uninstalling the Unified Linux DriverClick Uninstall Opening the Unified Driver Configurator Using the Unified Driver ConfiguratorPrinters Configuration Double-clickUnified Driver Configurator on the desktopPorts Configuration Configuring Printer PropertiesClasses Tab Printing from Applications Printing FilesUninstalling the Printer driver Installing SoftwareInstalling the Printer driver Printer driverFor a Network-connected Setting Up the PrinterFor a USB-connected Printing a Document Changing Printer SettingsPrinting LayoutGraphics Printer FeaturesPaper Printing Multiple Pages on One Sheet of Paper Duplex PrintingIndex Setting darkness 16 favorites 18 image mode 16 resolution Rev.5.00