Samsung SCX-4521FG manual Solving Other Problems, Paper Feeding Problems, Stop/Clear

Page 63

Display

Meaning

Suggested solutions

 

 

 

Remove Documents

The Favorite Copy

The Clone, Autofit, ID Card

from ADF

button is set to Clone,

Copy or Poster feature does

 

Autofit, ID Card Copy

not work with ADF. Remove

 

or Poster and you

the documents in the ADF.

 

press the button.

 

 

 

 

[Retry Redial?]

The machine is

You can press Enter to

(only for SCX-

waiting for a specified

immediately redial, or Stop/

4521F)

time interval to redial

Clear to cancel the redial

 

a previously busy

operation.

 

station.

 

 

 

 

Scanner Locked

The scanner module is

Upload the power cord and

 

locked.

plug it back in.

 

 

 

[Stop Pressed]

The Stop/Clear

Try again.

 

button has been

 

 

pressed during a copy

 

 

or fax operation.

 

 

 

 

[Toner Empty]

The toner cartridge

Replace the toner cartridge

 

has run out.

with a new one. See

 

 

“Replacing the Toner

 

 

Cartridge” on page 8.4.

 

 

 

[Toner Low]

The toner is almost

Take out the toner cartridge

 

empty.

and gently shake it. By doing

 

 

this, you can temporarily

 

 

reestablish printing

 

 

operations. See

 

 

“Redistributing Toner” on

 

 

page 8.4.

 

 

 

Solving Other Problems

The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, please call for service.

Paper Feeding Problems

Condition

Suggested solutions

 

 

Paper is jammed

Clear the paper jam. See “Clearing Paper Jams” on

during printing.

page 9.2.

 

 

Paper sticks

• Ensure that there is not too much paper in the tray.

together.

The tray can hold up to 150 sheets of paper,

 

depending on the thickness of your paper.

 

• Make sure that you are using the correct type of

 

paper. See “Paper Specifications” on page 10.3.

 

• Remove paper from the tray and flex or fan the

 

paper.

 

• Humid conditions may cause some paper to stick

 

together.

 

 

Multiple sheets of

• Different types of paper may be stacked in the tray.

paper do not feed.

Load paper of only one type, size, and weight.

 

• If multiple sheets have caused a paper jam, clear

 

the paper jam. See “Clearing Paper Jams” on

 

page 9.2.

 

 

Paper does not feed

• Remove any obstructions inside the machine.

into the machine.

• Paper has not been loaded correctly. Remove paper

 

from the tray and reload it correctly.

 

• There is too much paper in the tray. Remove excess

 

paper from the tray.

 

• The paper is too thick. Use only paper that meets

 

the specifications required by the machine. See

 

“Paper Specifications” on page 10.3.

 

 

The paper keeps

• There is too much paper in the tray. Remove excess

jamming.

paper from the tray. If you are printing on special

 

materials, use one sheet of paper at a time.

 

• An incorrect type of paper is being used. Use only

 

paper that meets the specifications required by the

 

machine. See “Paper Specifications” on page 10.3.

 

• There may be debris inside the machine. Open the

 

front door and remove the debris.

 

 

Transparencies stick

Use only transparencies specifically designed for laser

together in the

printers. Remove each transparency as it exits from

paper exit.

the machine.

 

 

Envelopes skew or

Ensure that the paper guides are against both sides of

fail to feed

the envelopes.

correctly.

 

 

 

9.6 Troubleshooting

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Contents Page About the User’s Guide Contact Samsung worldwide Slovakia Contents Scanning Printing a Document Canceling a Print JobClearing the Memory Cleaning the DrumUse only No.26 AWG or larger telephone line cord Important Precautions and Safety InformationLaser Safety Statement Ozone SafetyRadio Frequency Emissions Mercury SafetyPower Saver RecyclingYou should also know that Ringer Equivalence NumberDeclaration of Conformity European Countries Replacing the Fitted Plug for UK OnlyBritish English American English Wires in the mains lead have the following color codeDifferences Between British and American English NeutralIntroduction Special FeaturesUnderstanding Component Locations Front View Rear ViewThese are the main components of your machine Control Panel Functions Unpacking Getting StartedLeft 3.9 in./100 mm enough space for ventilation Installing the Toner CartridgeSelecting a Location Clearance SpaceLoading Paper Skip this step and proceed to step Making ConnectionsLoad paper with the print side facing up If you have SCX-4321To an extension phone or answering machine Turning the Machine On Linux Driver Installing Printer SoftwarePrograms for Windows Macintosh DriverPrinter Driver Features MacintoshLinux Entering Characters Using the Number Keypad Setting the Machine IDSetting Language Setting CountryChanging Numbers or Names Setting the Date and TimeChanging the Clock Mode Keypad Letters and NumbersSetting the Paper Size and Type Speaker VolumePress On Hook Dial. a dial tone sounds from the speaker Power Save Mode Using the Save ModesSetting the Dial Mode Toner Save ModePaper Type Input Tray/Capacity Paper HandlingSelecting Print Materials Paper Type, Input Sources, and CapacitiesGuidelines for Paper and Special Materials Tray holds 150 sheets of paper Using the TrayUsing the Manual Tray Verifying an Output LocationCopying Loading Paper for CopyingPreparing a Document Load the document face up into the ADF Automatic Adjust the document guides to the document sizeMaking Copies on the Document Glass Making Copies from the Automatic Document FeederReduced/Enlarged Copy Setting Copy OptionsDarkness Original TypeAuto Fit Copying Using Special Copy FeaturesClone Copying Collation CopyingID Card Copying Up or 4 Up CopyingPoster Copying Changing the Default Settings Setting the Time Out OptionSetting the Favorite Copy Option Printing a Document Canceling a Print JobPrinting a Document Canceling a Print Job Basic PrintingScanning Basics ScanningChanging the Fax Setup options Available Fax Setup OptionsOption Description Drpd Mode on On, Off, and On-Err, which prints only when aWill be discarded. Settings range from 0 to 30 mm For more information about using the codeTo fax a document using the Automatic Document Feeder ADF Loading a DocumentTo fax a document from the document glass Adjusting the Document Resolution Mode Recommended forSending a Fax Automatically Automatic Redialing Sending a Fax ManuallyRedialing the Last Number Confirming TransmissionAbout Receiving Modes Receiving Automatically in Fax ModeReceiving Manually in Tel Mode Receiving Automatically in Ans/ Fax ModeReceiving Manually Using an Extension Telephone Receiving Faxes Using the Drpd ModeReceiving Faxes in the Memory Group Dialing Sending a Fax using a Speed Dial NumberSetting a Group Dial Number Speed DialingPress Phone Book Searching for a Number in MemoryEditing Group Dial Numbers Searching Sequentially through the MemoryPrinting a Phonebook List Sending Broadcast FaxesSearching with a Particular First Letter Sending a Delayed Fax Sending a Priority FaxIf you do not want to assign a name, skip this step Adding Documents To a Scheduled Fax Canceling a Scheduled FaxPrinting Reports Using Secure Receiving ModePower Failure Report Using Advanced Fax SettingsChanging Setting Options Advanced Fax Setting OptionsClearing the Memory MaintenanceCleaning the Inside Setting the Machine to be Checked by PhoneCleaning Your Machine Cleaning the OutsideSaving toner Cleaning the Scan UnitMaintaining the Toner Cartridge Toner cartridge storageSetting the Notify Toner Option Redistributing TonerReplacing the Toner Cartridge Cleaning the Drum Ignoring the Toner Empty MessageItems Yield Average Replacing the ADF Rubber Pad Troubleshooting Clearing Document JamsInput Misfeed Manual Tray Clearing Paper JamsExit Misfeed TrayPaper Exit Area Fuser Area or Around the Toner CartridgeClearing LCD Error Messages Display Meaning Suggested solutionsTips for Avoiding Paper Jams Persists, please call for Open Heat ErrorService Power Failure Power has turned offStop/Clear Solving Other ProblemsPaper Feeding Problems Condition Suggested solutionsGuide Printing ProblemsCondition Possible cause Suggested solutions Details, see Software User’sPrinting Quality Problems Condition Copying Problems Scanning Problems Problem Possible Cause and Solution Common Linux ProblemsCommon Macintosh Problems Problems in Printer Setup UtilitySoftware. See Software User’s Guide General Specifications SpecificationsPrinter Specifications Scanner and Copier SpecificationsOverview Facsimile SpecificationsPaper Specifications Using only ITU-T No.1 ChartSupported Sizes of Paper Guidelines for Using PaperPaper Dimensions Weight Capacity Symptom Problem with Paper SolutionEnvelopes Paper SpecificationsPaper Output Capacity Paper Storage EnvironmentEnvelope Storage Envelopes with Double Side SeamsEnvelopes with Adhesive Strips or Flaps Envelope MarginsIndex Error messages 9.4 extension phone, connectSystem requirements Windows Reduced/enlarged copyingSoftware section Contents Sharing the Printer Locally Using Your Printer with a Macintosh Installing Printer Software in Windows Installing Printer Software in WindowsInstalling Printer Software in Windows Reinstalling Printer Software Select the components you want to reinstall and click NextRemoving Printer Software Means you can select that certain option but it is not Recommended,Select your printer driver from the Name drop-down list Printer Settings Printing to a file PRNSelect Printers and Faxes Select your printer driver icon Source Layout TabPaper Tab Paper OrientationScaling Printing ResolutionToner Save Mode Graphics TabHigh Altitude Correction Extras TabAbout Tab Printer TabUsing Help Using a Favorite SettingPrinting Multiple Pages on One Sheet of Paper N-Up Printing Advanced PrintingPrinting Posters Printing a Reduced or Enlarged DocumentFitting Your Document to a Selected Paper Size Editing a Watermark Using WatermarksUsing an Existing Watermark Creating a WatermarkCreating a New Page Overlay Using OverlaysWhat is an Overlay? Using a Page OverlayCheck the Share this printer box Setting Up a Host ComputerSetting Up a Client Computer Sharing the Printer LocallyToner Level Using Smart PanelOpening the Troubleshooting Guide Understanding Smart PanelChanging the Smart Panel Program Settings Scanning Using Samsung SmarThru Uninstalling Samsung SmarThruUsing Samsung SmarThru Using Onscreen Help File Windows Vista Scanning Process with TWAIN- enabled SoftwareScanning Using the WIA Driver Windows XPWhen the welcome screen appears, click Next Using Your Printer in LinuxInstalling the Unified Linux Driver Installing the Unified Linux DriverUninstalling the Unified Linux Driver Click UninstallClick Next Click Finish Printers Tab Using the Unified Driver ConfiguratorPrinters Configuration Opening the Unified Driver ConfiguratorSharing Ports Between Printers and Scanners Scanners ConfigurationPorts Configuration Classes TabConfiguring Printer Properties Printing from ApplicationsChange the printer and print job properties Scanning a Document Printing FilesClick Properties Adding Job Type Settings Using the Image ManagerYou can use the following tools to edit the image Tools FunctionUninstalling the Printer driver Using Your Printer with a MacintoshInstalling Software Installing the Printer driverClick Add on the Printer List Setting Up the PrinterFor a Network-connected For a USB-connectedLayout Changing Printer SettingsPrinting Printing a DocumentPaper GraphicsOffers Image Capture You can scan docoments using Image Capture. Macintosh OSScanning Printing Multiple Pages on One Sheet of PaperLinux 27 printer properties, set Macintosh Uninstall, software Macintosh 31 Windows Rev.7.00
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