Samsung SCX-4521FG manual Common Linux Problems, Problem Possible Cause and Solution

Page 69

Common Linux Problems

Problem

Possible Cause and Solution

 

 

The machine

• Check if the printer driver is installed in your system.

doesn’t print.

Open MFP configurator and switch to the Printers tab in

 

Printers configuration window to look at the list of

 

available printers. Make sure that your machine is

 

displayed on the list. If not, please, invoke Add new

 

printer wizard to set up your device.

 

• Check if the printer is started. Open Printers

 

configuration and select your machine on the printers list.

 

Look at the description in the Selected printer pane. If its

 

status contains “(stopped)” string, please, press the

 

Start button. After that normal operation of the printer

 

should be restored. The "stopped" status might be

 

activated when some problems in printing occurred. For

 

instance, this could be an attempt to print document

 

when MFP port is claimed by a scanning application.

 

• Check if the MFP port is not busy. Since functional

 

components of MFP (printer and scanner) share the same

 

I/O interface (MFP port), the situation of simultaneous

 

access of different “consumer” application to the same

 

MFP port is possible. To avoid possible conflicts, only one

 

of them at a time is allowed to gain control over the

 

device. The other “consumer” will encounter “device

 

busy” response. You should open MFP ports configuration

 

and select the port assigned to your printer. In the

 

Selected port pane you can see if the port is occupied by

 

some other application. If this is the case, you should

 

wait for completion of the current job or should press

 

Release port button, if you are sure that the present

 

owner is not functioning properly.

 

Check if your application has special print option such

 

as “-oraw”. If “-oraw” is specified in the command

 

line parameter then remove it to print properly. For

 

Gimp front-end, select “print” -> “Setup printer” and

 

edit command line parameter in the command item.

 

 

Problem

Possible Cause and Solution

 

 

The machine

• Check if your machine is attached to your computer.

doesn’t appear

Make sure that it is connected properly via the USB port

on the

and is turned on.

scanners list.

• Check if the scanner driver for you machine is installed in

 

your system. Open MFP Configurator, switch to Scanners

 

configuration, then press Drivers. Make sure that driver

 

with a name corresponding to your machine's name is

 

listed in the window.

 

• Check if the MFP port is not busy. Since functional

 

components of MFP (printer and scanner) share the same

 

I/O interface (MFP port), the situation of simultaneous

 

access of different “consumer” application to the same

 

MFP port is possible. To avoid possible conflicts, only one

 

of them at a time is allowed to gain control over the

 

device. The other “consumer” will encounter “device

 

busy” response. This can usually happen while starting

 

scan procedure, and appropriate message box displays.

 

To identify the source of the problem, you should open

 

MFP ports configuration and select the port assigned to

 

your scanner. MFP port's symbol /dev/mfp0 corresponds

 

to LP:0 designation displayed in the scanners’ options, /

 

dev/mfp1 relates to LP:1 and so on. USB ports start at /

 

dev/mfp4, so scanner on USB:0 relates to /dev/mfp4

 

respectively and so forth sequentially. In the Selected

 

port pane you can see if the port is occupied by some

 

other application. If this is the case, you should wait for

 

completion of the current job or should press Release

 

port button, if you are sure that the present port's owner

 

is not functioning properly.

 

 

The machine

• Check if a document is loaded into the machine.

doesn’t scan.

• Check if your machine is connected to the computer.

 

Make sure if it is connected properly if I/O error is

 

reported while scanning.

 

• Check if MFP port is not busy. Since functional

 

components of MFP (printer and scanner) share the same

 

I/O interface (MFP port), the situation of simultaneous

 

access of different “consumer” application to the same

 

MFP port is possible. To avoid possible conflicts, only one

 

of them at a time is allowed to gain control over the

 

device. The other “consumer” will encounter “device

 

busy” response. This can usually happen while starting

 

scan procedure, and appropriate message box will be

 

displayed.

 

 

The machine

• To identify the source of the problem, you should open

doesn’t scan.

MFP ports configuration and select the port assigned to

(continued)

your scanner. MFP port’s symbol /dev/mfp0 corresponds

 

to LP:0 designation displayed in the scanners’ options, /

 

dev/mfp1 relates to LP:1 and so on. USB ports start at /

 

dev/mfp4, so scanner on USB:0 relates to /dev/mfp4

 

respectively and so forth sequentially. In the Selected

 

port pane you can see if the port is occupied by some

 

other application. If this is the case, you should wait for

 

completion of the current job or should press Release

 

port button, if you are sure that the present port’s owner

 

is not functioning properly.

 

 

9.12 Troubleshooting

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Contents Page About the User’s Guide Contact Samsung worldwide Slovakia Contents Scanning Printing a Document Canceling a Print JobClearing the Memory Cleaning the DrumLaser Safety Statement Important Precautions and Safety InformationOzone Safety Use only No.26 AWG or larger telephone line cordPower Saver Mercury SafetyRecycling Radio Frequency EmissionsDeclaration of Conformity European Countries Ringer Equivalence NumberReplacing the Fitted Plug for UK Only You should also know thatDifferences Between British and American English Wires in the mains lead have the following color codeNeutral British English American EnglishIntroduction Special FeaturesUnderstanding Component Locations Front View Rear ViewThese are the main components of your machine Control Panel Functions Unpacking Getting StartedSelecting a Location Installing the Toner CartridgeClearance Space Left 3.9 in./100 mm enough space for ventilationLoading Paper Load paper with the print side facing up Making ConnectionsIf you have SCX-4321 Skip this step and proceed to stepTo an extension phone or answering machine Turning the Machine On Programs for Windows Installing Printer SoftwareMacintosh Driver Linux DriverPrinter Driver Features MacintoshLinux Setting Language Setting the Machine IDSetting Country Entering Characters Using the Number KeypadChanging the Clock Mode Setting the Date and TimeKeypad Letters and Numbers Changing Numbers or NamesSetting the Paper Size and Type Speaker VolumePress On Hook Dial. a dial tone sounds from the speaker Setting the Dial Mode Using the Save ModesToner Save Mode Power Save ModeSelecting Print Materials Paper HandlingPaper Type, Input Sources, and Capacities Paper Type Input Tray/CapacityGuidelines for Paper and Special Materials Using the Manual Tray Using the TrayVerifying an Output Location Tray holds 150 sheets of paperCopying Loading Paper for CopyingPreparing a Document Making Copies on the Document Glass Adjust the document guides to the document sizeMaking Copies from the Automatic Document Feeder Load the document face up into the ADF AutomaticDarkness Setting Copy OptionsOriginal Type Reduced/Enlarged CopyClone Copying Using Special Copy FeaturesCollation Copying Auto Fit CopyingID Card Copying Up or 4 Up CopyingPoster Copying Changing the Default Settings Setting the Time Out OptionSetting the Favorite Copy Option Printing a Document Canceling a Print Job Canceling a Print JobBasic Printing Printing a DocumentScanning Basics ScanningChanging the Fax Setup options Available Fax Setup OptionsOption Description Will be discarded. Settings range from 0 to 30 mm On, Off, and On-Err, which prints only when aFor more information about using the code Drpd Mode onTo fax a document using the Automatic Document Feeder ADF Loading a DocumentTo fax a document from the document glass Adjusting the Document Resolution Mode Recommended forSending a Fax Automatically Redialing the Last Number Sending a Fax ManuallyConfirming Transmission Automatic RedialingReceiving Manually in Tel Mode Receiving Automatically in Fax ModeReceiving Automatically in Ans/ Fax Mode About Receiving ModesReceiving Manually Using an Extension Telephone Receiving Faxes Using the Drpd ModeReceiving Faxes in the Memory Setting a Group Dial Number Sending a Fax using a Speed Dial NumberSpeed Dialing Group DialingEditing Group Dial Numbers Searching for a Number in MemorySearching Sequentially through the Memory Press Phone BookPrinting a Phonebook List Sending Broadcast FaxesSearching with a Particular First Letter Sending a Delayed Fax Sending a Priority FaxIf you do not want to assign a name, skip this step Adding Documents To a Scheduled Fax Canceling a Scheduled FaxPrinting Reports Using Secure Receiving ModeChanging Setting Options Using Advanced Fax SettingsAdvanced Fax Setting Options Power Failure ReportClearing the Memory MaintenanceCleaning Your Machine Setting the Machine to be Checked by PhoneCleaning the Outside Cleaning the InsideMaintaining the Toner Cartridge Cleaning the Scan UnitToner cartridge storage Saving tonerSetting the Notify Toner Option Redistributing TonerReplacing the Toner Cartridge Cleaning the Drum Ignoring the Toner Empty MessageItems Yield Average Replacing the ADF Rubber Pad Troubleshooting Clearing Document JamsInput Misfeed Exit Misfeed Clearing Paper JamsTray Manual TrayPaper Exit Area Fuser Area or Around the Toner CartridgeClearing LCD Error Messages Display Meaning Suggested solutionsTips for Avoiding Paper Jams Service Open Heat ErrorPower Failure Power has turned off Persists, please call forPaper Feeding Problems Solving Other ProblemsCondition Suggested solutions Stop/ClearCondition Possible cause Suggested solutions Printing ProblemsDetails, see Software User’s GuidePrinting Quality Problems Condition Copying Problems Scanning Problems Problem Possible Cause and Solution Common Linux ProblemsCommon Macintosh Problems Problems in Printer Setup UtilitySoftware. See Software User’s Guide General Specifications SpecificationsPrinter Specifications Scanner and Copier SpecificationsPaper Specifications Facsimile SpecificationsUsing only ITU-T No.1 Chart OverviewPaper Dimensions Weight Capacity Guidelines for Using PaperSymptom Problem with Paper Solution Supported Sizes of PaperPaper Output Capacity Paper SpecificationsPaper Storage Environment EnvelopesEnvelopes with Adhesive Strips or Flaps Envelopes with Double Side SeamsEnvelope Margins Envelope StorageIndex Error messages 9.4 extension phone, connectSystem requirements Windows Reduced/enlarged copyingSoftware section Contents Sharing the Printer Locally Using Your Printer with a Macintosh Installing Printer Software in Windows Installing Printer Software in WindowsInstalling Printer Software in Windows Reinstalling Printer Software Select the components you want to reinstall and click NextRemoving Printer Software Means you can select that certain option but it is not Recommended,Select your printer driver from the Name drop-down list Printer Settings Printing to a file PRNSelect Printers and Faxes Select your printer driver icon Paper Tab Layout TabPaper Orientation SourceToner Save Mode ResolutionGraphics Tab Scaling PrintingAbout Tab Extras TabPrinter Tab High Altitude CorrectionUsing Help Using a Favorite SettingPrinting Multiple Pages on One Sheet of Paper N-Up Printing Advanced PrintingPrinting Posters Printing a Reduced or Enlarged DocumentFitting Your Document to a Selected Paper Size Using an Existing Watermark Using WatermarksCreating a Watermark Editing a WatermarkWhat is an Overlay? Using OverlaysUsing a Page Overlay Creating a New Page OverlaySetting Up a Client Computer Setting Up a Host ComputerSharing the Printer Locally Check the Share this printer boxOpening the Troubleshooting Guide Using Smart PanelUnderstanding Smart Panel Toner LevelChanging the Smart Panel Program Settings Scanning Using Samsung SmarThru Uninstalling Samsung SmarThruUsing Samsung SmarThru Using Onscreen Help File Scanning Using the WIA Driver Scanning Process with TWAIN- enabled SoftwareWindows XP Windows VistaInstalling the Unified Linux Driver Using Your Printer in LinuxInstalling the Unified Linux Driver When the welcome screen appears, click NextUninstalling the Unified Linux Driver Click UninstallClick Next Click Finish Printers Configuration Using the Unified Driver ConfiguratorOpening the Unified Driver Configurator Printers TabPorts Configuration Scanners ConfigurationClasses Tab Sharing Ports Between Printers and ScannersConfiguring Printer Properties Printing from ApplicationsChange the printer and print job properties Scanning a Document Printing FilesClick Properties Adding Job Type Settings Using the Image ManagerYou can use the following tools to edit the image Tools FunctionInstalling Software Using Your Printer with a MacintoshInstalling the Printer driver Uninstalling the Printer driverFor a Network-connected Setting Up the PrinterFor a USB-connected Click Add on the Printer ListPrinting Changing Printer SettingsPrinting a Document LayoutPaper GraphicsScanning You can scan docoments using Image Capture. Macintosh OSPrinting Multiple Pages on One Sheet of Paper Offers Image CaptureLinux 27 printer properties, set Macintosh Uninstall, software Macintosh 31 Windows Rev.7.00
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