Mitsubishi Electronics WD-60C8 manual NetCommand IR Control Symptom Remarks

86Appendices

Appendix F: Troubleshooting, continued

NetCommand IR Control

Symptom		Remarks
1.	Cannot see the menu from the A/V Receiver.	• A/V Receiver Set Up for Audio-Only Switching
		The A/V Receiver is not connected to any video input of
		the TV. To check the A/V Receiver menu, temporarily plug
		into an unused input of the TV, such as Input 3. Exit the
		Auto Input Sensing screen and select Input 3 from the Input
		Selection menu. Press MENU.
		• A/V Receiver Set Up for Audio and Video Switching over HDMI
		Use the MENU key on the A/V receiver’s remote control.
		• A/V Receiver with NetCommand for HDMI.
		Press INPUT to open the Input Selection menu. Highlight
		the A/V receiver icon and press MENU.
2.	NetCommand unable to learn specific device	• A/V Device does not use IR format for remote control
	keys.	signal. ITT and RF formats cannot be learned.
		• Room lighting may affect the signal. Have the remotes very
		close (6 inches or less) to the TV during Learning.
		• If learning a Mitsubishi remote control, make sure slide
		switch is not set to TV position.
		• Some, but not all, device key functions can be learned by
		NetCommand. For example, POWER and PLAY may be
		learned, but other functions may not.
		• The signal from the remote control may not be strong
		enough. Insert fresh batteries and try Learning again.
3.	The A/V receiver is the selected audio source	• A/V Receiver Set Up for Audio-Only Switching
	but there is no sound.	-- Check to see if the A/V Receiver power is turned on.
		-- With A/V receiver power turned on, redisplay the
		Input Selection menu and press ENTER to allow
		NetCommand to correctly select the A/V Receiver
		input.
		-- Incorrect setup in the Inputs > AV Receiver menu.
		Check the device connection assigned in the AV
		Receiver menu.
		• A/V Receiver Set Up for Audio and Video Switching over HDMI
		-- Check to see if the A/V Receiver power is turned on.
		-- If the device is connected only to the TV (e.g., on ANT1,
		ANT 2, or a front panel input), verify that the TV’s
		AUDIO OUTPUT is connected to the A/V receiver.
		-- The A/V receiver is not switching properly because
		you have not learned the inputs. See “Setting Up
		NetCommand Control of an A/V Receiver,” page 58.
4.	There is no sound from the A/V receiver	NetCommand A/V receiver setup for the DVD player or digital
	for my DVD player or other surround sound	surround sound device or other device is not switching prop-
	device even though I learned the IR code for	erly. See chapter 6, “NetCommand IR Control,” and perform
	the A/V receiver’s DVD input or other input.	A/V receiver setup for a digital surround sound device as
	(A/V Receiver Set Up for Audio-Only Switch-	described under “A/V Receiver Control: Automatic Audio
	ing)	Switching,” page 59.