Epson DH200 instruction manual Troubleshooting cont’d

Page 103

 

 

 

 

 

Troubleshooting

 

 

 

 

 

 

 

 

Troubleshooting (cont’d.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Error

Possible Causes

Solutions

 

 

 

 

 

 

 

 

 

Mouse not detected

• Mouse cable is not firmly

• Firmly connect the mouse cable to the PS/2 port

 

 

by system

connected to the system

on the side of the system; or connect a USB mouse

 

 

 

to the top USB port on the rear panel of the system

 

 

• Mouse is not connected to the

 

 

 

 

 

 

 

 

 

 

system

 

 

 

 

 

 

 

 

 

 

 

• System needs to be reset

• Turn the system OFF (press Power button on the

 

 

 

 

front panel). Firmly connect a PS/2 mouse to the

 

 

 

PS/2 port on the side of the system; or connect a

 

 

 

USB mouse to the top USB port on the rear panel of

 

 

 

the system. Press the Power button again to turn

 

 

 

the system ON

 

 

 

 

 

 

 

 

• There is no picture

• Camera cables are loose or

• Check the camera video cable and connections

 

 

on selected channels

have become disconnected

• Disconnect and reconnect the cable at the DVR

 

 

/ camera picture is

 

 

 

and at the Camera

 

 

 

not being displayed

 

 

 

 

 

 

 

 

 

 

 

 

 

• Try moving the camera to another channel or use

 

 

 

another cable

 

 

 

 

 

 

 

 

• The image on the

• Audio cables are loose or have

• Check the AUDIO connections to the DVR

 

 

DVR appears, but

been disconnected

 

 

 

 

 

 

does not have sound

 

 

 

 

 

 

 

• Audio channel is set to OFF in

• Open Main Menu>Record and set channel 1 audio

 

 

 

 

 

the system menu

to ON

 

 

 

 

 

 

 

 

 

 

• Audio is associated with the

• Audio is only available for channel 1—connect the

 

 

 

wrong video channel

audio capable camera to channel 1 to avoid

 

 

 

confusion

 

 

 

 

 

 

 

 

 

• I can’t set the time

• The system is recording

• Stop all recording on the system before

 

 

on the DVR

 

attempting to set the time—resume recording

 

 

 

immediately after setting the time

 

 

 

 

 

 

 

 

 

• Schedule recording

• Schedule recording has not

• Press

/

on the front panel or Virtual

 

 

isn’t working

been enabled

Remote to enable schedule recording

 

 

 

 

 

 

 

 

• A recording schedule has not

• Open Main Menu>Schedule. Configure up to four

 

 

 

been entered

recording Modes. Under the Chart tab, apply the

 

 

 

Modes to ALL days, or specific days

 

 

 

 

 

• Press

/

on the front panel or Virtual

 

 

 

Remote to enable schedule recording

 

 

 

 

 

 

 

 

 

 

• My system does not

• Continuous recording may be

• Press

/

on the front panel, or

on the

 

 

seem to be recording

disabled

remote control or Virtual Remote—ATTENTION:

 

 

 

For security, it is highly recommended to keep

 

 

 

continuous recording ON at all times

 

 

 

 

 

 

 

 

• Cameras may be disabled

• Open Main Menu>Record. Make sure cameras

 

 

 

 

are ON

 

 

 

 

 

 

 

 

 

 

• Motion detection is enabled

• Motion detection means the camera will only

 

 

 

 

record when motion is detected. Open Main

 

 

 

Menu>Record to enable/disable motion detection

 

 

 

on specific cameras

 

 

 

 

 

 

 

 

 

 

 

93

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Contents Copyright 2009 Digimerge Technology Inc Digimerge TouchExpose this Unit to Rain or Moisture Important Safeguards InstallationGeneral Precautions ServiceFCC Class a Notice Features Table of Contents Backup Appendix a System Specifications Appendix C Setting Up Ddns Service System comes with the following components Getting StartedBasic Setup Front Panel Front Panel cont’d Rear Panel Navigation/Menu Remote ControlMouse Tips Mouse ControlTouch Panel Tips and Tricks Quick Setup Using the SystemUsing Quick Setup Using Quick Setup cont’d PasswordEnabling/Disabling Quick Setup System shows the following for all display views On-Screen DisplayMany of the system’s features using only a USB mouse Using the Virtual RemoteRight-click anywhere on the screen to open the Virtual Remote. The Virtual Remote gives you quick access toPlayback Using the Virtual KeyboardTime menu Setting the TimeRepositioning Channels Multi-Screen DisplayZoom Sequential Setup Auto SequenceContinuous Recording RecordingEvent Recording Motion assigned to channel 4 4CH model shown MotionVideo Loss AlarmSchedule Recording Recording AudioPlayback View recorded video on the system through playback modeTime Search menu SearchSystem Main Menu Using the Main MenuPress Enter to save your changes and exit Sequential SetupConfigure Sequential Setup Auto Sequence settings DisplayMotion CameraRecord AlarmSet four recording modes in a daily or weekly schedule Under Alarm SETUP, configure the followingWith a mode selected, configure the following ScheduleOvernight Recording Stopping Scheduled RecordingNetwork Network menu IP setupConfigure additional network settings Configure Digimerge Ddns settingsTo configure bandwidth settings System Configure System settingsPassword is set to OFF Only the Admin can configure user authorities on the systemDisk Press CANCEL/ESC to close windows USB flash drive onlyUpdateinfo USB Flash Drive BackupUSB CD/DVD-RW External USB HDDSystem will prompt, Status no File Backup menu Time Search and BackupBackup video player file Viewing Backup VideoMcdPlayer main window image simulated Using MCD PlayerSystem Requirements DVR NetviewTo install DVR NetView Installing DVR NetviewDVR NetView main screen Using DVR NetviewTo delete a DVR Select a DVR from the list frame Adding a DVREditing a DVR Deleting a DVRDVR NetView main screen DVR NetView Main ScreenUnder the Sound tab, configure the following DVR NetView SetupClick Apply and then click OK to close the Setup menu DVR Indicators Live ModeOnscreen Display Camera IndicatorsDisplay Views Changing ChannelsSub-Menu Click anywhere on DVR NetView to close the sub-menuRight-click the DVR to view the sub-menu Clearing Health Status HealthHealth Report Health Report Color Codes PTZ control PTZRemote Recording RecordingPlayback Playback mode defaultPlayback Controls Remote PlaybackControl playback with the following buttons Download window Remote DownloadFile Naming Conventions Local PlaybackOpen Playback Mode and click Search Playing Backup FilesCreating a Virtual DVR Virtual DVRTo delete a Virtual DVR Select a DVR from the list frame Editing a Virtual DVRDeleting a Virtual DVR Virtual DVR PropertiesVirtual DVR Indicator Configuring a Virtual DVRDeleting Cameras from a Virtual DVR Drag the camera back to the DVR icon in the DVR IndicatorRemote Setup menu Remote SetupDisplay options Sequential Setup Auto SequenceTo configure Motion options To configure Camera optionsCameramotion Record options To configure continuous recording optionsMotion Select ON/OFF Dhcp NetworkemailDdns options DdnssystemTimecontrol DVR Appendix a System Specifications16 x 1.0Vp-p, CVBS, 75ohms, BNC DVR cont’d DimensionsNot Included Appendix B Setting UP Remote ViewingNetwork Setup / Remote Access Overview What Do I Need?Finding Your External IP Address How Do I Find My IP and MAC addresses?7000 How Do I Enable Port Forwarding?Create a Ddns account Appendix C Setting UP Ddns ServiceUsername Domain name Password How Do I Enable Ddns On My System? Connecting a PTZ camera not included Appendix D Connecting PTZ CamerasUsing a PTZ Camera Button Compatible PTZ Cameras Appendix E Connecting Additional External Monitors Appendix F Connecting Motion / Alarm Devices Appendix G Full Connectivity Diagram Appendix H Replacing the Hard Drive Remove the hard drive from the housingRemoving the Hard Drive Place the HDD on the rubber mounting feet Replacing the Hard DriveHDD format Formatting the Hard DriveLine OUT / Amplified Speakers Appendix I Using LISTEN-IN AudioAVI Converter Appendix J Converting Video Files to AVIFile playback in Windows Media Player image simulated Playing AVI FilesAppendix M Remote Viewing Using Internet Explorer Using Live Viewer DVR Properties Appendix N DVR Properties and LOG FilesCMS Log List Advanced Search DVR Log ListError Possible Causes Solutions TroubleshootingTroubleshooting cont’d Limited Warranty Canada Need HELP?
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