Dish Network Solo 111 manual Billing Policies and Payments for Services

Page 100

Appendix B

I. Fees for Receivers that Independently Support Multiple Televisions. Additional fees may apply for a receiver which supports independent viewing of programming on multiple televisions.

2.BILLING POLICIES AND PAYMENTS FOR SERVICES

A.You agree to pay all amounts billed for Services and to pay all taxes, fees and other charges, if any, which are now or may in the future be assessed on the Services you receive from us. Unless you prepay for a multi-month subscription to Services, we will bill you each month, in advance, for Services ordered by you or anyone who uses your DISH Network Equipment, whether with or without your permission, until you cancel the Services. The bills you receive will show the total amount due, the payment due date, payments, credits, purchases and other charges to your account.

B.You agree to pay us in full monthly by the payment due date for the Services and for any other charges due us, including any fees set forth in this Section 2. Payment of your bill after the due date will result in you paying us a Late Payment Fee. Other fees and charges may also be assessed. If partial payments are made, they will be applied first to the oldest outstanding bill. If you send checks or money orders marked "payment in full," we can accept them without losing any of our rights to collect any other amounts owed by you, notwithstanding your characterization of the payment. DISH Network does not extend credit to our customers, and the Late Payment Fee is not interest, a credit service charge or a finance charge. You understand and agree that in the case of late payment or nonpayment for any Services ordered by you or for any of the charges stated below, we may report such late payment or nonpayment to credit reporting agencies. If you do not pay your bill by the due date, we have the right to disconnect your Services at any time thereafter, in our sole discretion. DISH Network may require you to pay all past due charges, a Reconnect Fee, a deposit equal to a minimum of one month’s advance charges and all outstanding balances accrued through the date of deactivation, before we reconnect your Services. Deposits will not be held segregated from other funds and shall not earn or accrue interest.

C.If you at any time fail, neglect, or refuse to make timely payments hereunder, or if a petition in bankruptcy shall be filed on your behalf or against you, or if you take advantage of any insolvency law or become insolvent or make an assignment for the benefit of creditors, or if a receiver, liquidator, or trustee is appointed for your property or affairs, we shall be wholly relieved from our obligations hereunder.

D.If you paid for an annual or other multi-month subscription to any Services and your account is past due for any amounts owed to us, at our option we may suspend any or all Service until payment is received, and/or convert your annual or other multi-month subscription to a monthly subscription. If we convert your multi-month subscription to a monthly subscription, we will first apply the amount you paid for your multi-month subscription to any past due amounts and then any remaining amounts to future obligations. If we elect to offset the amount paid for the remaining portion of a multi- month subscription against amounts past due, you agree to pay, in addition to all other applicable fees, the Offset Fee set forth below for each month and partial month that the multi-month subscription was previously received.

E.If we use a collection agency or attorney to collect money you owe us or to assert any other right which we may have against you, you agree to pay the reasonable costs of collection or other action. These costs might include, but are not limited to, the costs of a collection agency, reasonable attorney’s fees and court costs. If there are billing errors or other requests for credit, you can contact our Customer Service Center by telephone or in writing. You must contact us within sixty (60) days of the time you receive the billing statement for which you are seeking corrections. Failure to timely notify us of a dispute shall constitute acceptance of the bill. Undisputed portions of the billing statement must be paid before the next billing statement is issued to avoid an administrative fee for late payment. All payments for Services must be made directly by you to us. DISH Network shall have no obligation to provide Services for which payment is made by you to a third party.

Page 90

Page 99 Page 101
Image 100
Page 99 Page 101
Contents Contents Contents Important Safety Instructions Safety Welcome to Dish Networktm OverviewIf YOU Need More Assistance Quick Start GuideFinding Programs To Watch Satellite Signal QualityAbout Satellite Television Solar Interference Parts of the System Receiver Front PanelParts of the System Receiver Back PanelRemote Control Remote ControlPress the Power button to turn the receiver on or OFF Select Save Left Arrow Menus MenusMain Menu Favorites Lists Menu Timers Menu Browse Banner Browse BannerChapter Using the Menus Changing ChannelsUsing the System Using the Menus Using the Program Guide Using the Program Guide Program GuideUsing the Program Banner Using the Browse BannerUsing the Browse Banner Ordering PAY PER View Programs At the confirmation menuUsing Themes Using ThemesUsing Search Chapter Using Favorites Lists Using Favorites ListsMaking a Favorites List Active Using Timers Using TimersEvent Timer Frequencies Select the Create option to save the event timer Overlapping Event Timers Editing AN Event Timer Deleting AN Event Timer Setting Up the Receiver to Control the VCR Number PAD buttonsUsing Locks Using Locks Creating or Changing Rating Content Code Locks Creating or Changing Channel Locks Unlocking the Receiver To unlock pay per view programs To hide adult channels Opening a Locked ITEM, or Opening the Locks Menu Using Caller ID Using Caller ID Restarting the Receiver Resetting the Receiver to Factory SettingsChanging Program Languages Testing the Phone Connection Testing the Phone ConnectionSetting UP the Receiver for Channel 3 or Installation Instructions Chapter Finding the SatellitesInstalling a Dish 500 Antenna Mounting the Dish No YESInstalling a Dish 500 Antenna Attach the Lnbf to the Y-bracket using the two Lnbf screws Installing a Dish 500 Antenna Chapter Installing a Dish 500 Antenna Installing a Multiple Dish DishPro System Installing a Dish 500 Antenna DishPro Wiring Diagrams Dish 500, One DishPro Twin LNBF, Two DishPro ReceiversDishPro Wiring Diagrams Dish 500, One DishPro Quad LNBF, Four DishPro ReceiversChapter For four Chapter DishPro Wiring Diagrams Chapter Running Coaxial Cable Connecting the Receiver to a Phone Line Connecting the Receiver to a Phone Line Chapter Troubleshooting Tables ReferenceReference Troubleshooting Tables Dishpro Twin Lnbf What Is Possible Reason What to Do Happening Hearing a Program Using the Menus Changing Channels Buying a PAY PER View Program Using Event Timers VCR Codes Device CodesSBR Index Index Index Index Appendix a Appendix a Appendix a Appendix a What the Warranty Covers What the Warranty Does Not CoverLegal Limitations If You Need Assistance Advance Exchange Program Accessory Warranty Post Receipt Exchange Program Residential Customer Agreement Residential Customer Agreement Billing Policies and Payments for Services Cancellation of Service Leased Equipment Limitation of OUR Liability Staying Legal Telephone CommunicationFCC Compliance Radio InterferenceAppendix B
Top Page Image Contents