Dish Network Solo 111 manual Using the Menus

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Troubleshooting Tables

USING THE MENUS

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

What Is

 

Possible Reason

What to Do

 

 

 

 

Happening

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You were using a menu,

The receiver has a time-out

• Start over again.

 

 

 

 

and it suddenly closed.

 

feature that closes any menu after

 

 

 

 

 

 

 

several minutes of no activity.

 

 

 

 

 

 

 

This will discard any changes

 

 

 

 

 

 

 

you have made, but otherwise

 

 

 

 

 

 

 

does no harm to the receiver.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

USING THE PROGRAM GUIDE OR THE BROWSE BANNER

 

 

 

 

 

 

 

 

 

 

What Is

 

Possible Reason

What to Do

 

 

 

 

Happening

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

In the Program Guide,

• Red means that you have not

• If you want to buy a channel, call the Customer Service Center

 

 

 

 

some channels have a red

 

bought the program. You must

at 1-800-333-DISH (3474).

 

 

 

 

background.

 

buy a channel before you can

 

 

 

 

 

 

 

tune the receiver to it.

 

 

 

 

 

 

 

 

 

 

 

 

 

You try to display future

The Program Guide and

• Try displaying the Program Guide again later. By that time,

 

 

 

 

programs in the Program

 

Browse Banner can display

it may show programs for the time and date you want.

 

 

 

 

Guide or Browse

 

programs scheduled for an

• Turn the receiver off for about ten minutes.

 

 

 

 

Banner, but find you

 

extended, but not unlimited time

 

 

 

 

cannot.

 

beyond the present.

 

 

 

 

 

 

 

 

 

 

 

 

 

You try to display

The Program Guide and

• Contact the program providers for details on past programs.

 

 

 

 

programs that have ended

 

Browse Banner can display

 

 

 

 

 

in the Program Guide or

 

only programs that have not yet

 

 

 

 

 

Browse Banner, but

 

ended. These features cannot

 

 

 

 

 

find you cannot.

 

display a time earlier than the

 

 

 

 

 

 

 

present.

 

 

 

 

 

 

 

 

 

 

 

 

When you are using the

• You may have applied a Favorite

• You can change the applied Favorite List while using the

 

 

 

 

Program Guide or

 

List other than the list named All

Program Guide, by pressing the remote control Guide

 

 

 

 

Browse Banner, some

 

Chan.

button. You can choose another custom Favorite List, the All

 

 

 

 

channels are missing.

 

You may have set up the

Chan list, which includes all of the channels, or the All Sub

 

 

 

 

 

 

Program Guide so that when

list, which includes all subscribed channels. Unlock the receiver

 

 

 

 

 

 

the receiver is locked, the Guide

for the Program Guide to display adult channels.

 

 

 

 

 

 

hides adult channels.

Do the Check Switch procedure (see the installation

 

 

 

 

 

 

If your setup includes a multi-

instructions

 

 

 

 

 

 

dish switch, you may need to do

for details).

 

 

 

 

 

 

the Check Switch procedure.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

USING LOCKS

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

What Is

 

Possible Reason

What to Do

 

 

 

 

Happening

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You set a lock (for

• You may not have locked the

• You must lock the receiver to apply any lock that you have set.

 

 

 

 

example, a lock on

 

receiver.

 

 

 

 

 

programs by ratings), but

 

 

 

 

 

 

 

the lock does not take

 

 

 

 

 

 

 

effect.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You forgot the password,

NA

• If you forget your password, you will need to speak with

 

 

 

 

so that you are unable to

 

 

a Customer Service Representative. If you have a Personal

 

 

 

 

unlock the receiver.

 

 

Identification Number (PIN), you will need to give it to

 

 

 

 

 

 

 

the Customer Service Representative. See page 44 for

 

 

 

 

 

 

 

information on PINs.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Page 77

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Contents Contents Contents Important Safety Instructions Safety Overview Welcome to Dish NetworktmQuick Start Guide If YOU Need More AssistanceSatellite Signal Quality Finding Programs To WatchAbout Satellite Television Solar Interference Receiver Front Panel Parts of the SystemReceiver Back Panel Parts of the SystemRemote Control Remote ControlPress the Power button to turn the receiver on or OFF Select Save Left Arrow Menus MenusMain Menu Favorites Lists Menu Timers Menu Browse Banner Browse BannerChapter Changing Channels Using the MenusUsing the System Using the Menus Using the Program Guide Program Guide Using the Program GuideUsing the Browse Banner Using the Program BannerUsing the Browse Banner At the confirmation menu Ordering PAY PER View ProgramsUsing Themes Using ThemesUsing Search Chapter Using Favorites Lists Using Favorites ListsMaking a Favorites List Active Using Timers Using TimersEvent Timer Frequencies Select the Create option to save the event timer Overlapping Event Timers Editing AN Event Timer Deleting AN Event Timer Number PAD buttons Setting Up the Receiver to Control the VCRUsing Locks Using Locks Creating or Changing Rating Content Code Locks Creating or Changing Channel Locks Unlocking the Receiver To unlock pay per view programs To hide adult channels Opening a Locked ITEM, or Opening the Locks Menu Using Caller ID Using Caller ID Resetting the Receiver to Factory Settings Restarting the ReceiverChanging Program Languages Testing the Phone Connection Testing the Phone ConnectionSetting UP the Receiver for Channel 3 or Installation Instructions Finding the Satellites ChapterInstalling a Dish 500 Antenna No YES Mounting the DishInstalling a Dish 500 Antenna Attach the Lnbf to the Y-bracket using the two Lnbf screws Installing a Dish 500 Antenna Chapter Installing a Dish 500 Antenna Installing a Multiple Dish DishPro System Installing a Dish 500 Antenna Dish 500, One DishPro Twin LNBF, Two DishPro Receivers DishPro Wiring DiagramsDish 500, One DishPro Quad LNBF, Four DishPro Receivers DishPro Wiring DiagramsChapter For four Chapter DishPro Wiring Diagrams Chapter Running Coaxial Cable Connecting the Receiver to a Phone Line Connecting the Receiver to a Phone Line Chapter Reference Troubleshooting TablesReference Troubleshooting Tables Dishpro Twin Lnbf What Is Possible Reason What to Do Happening Hearing a Program Using the Menus Changing Channels Buying a PAY PER View Program Using Event Timers Device Codes VCR CodesSBR Index Index Index Index Appendix a Appendix a Appendix a Appendix a What the Warranty Does Not Cover What the Warranty CoversIf You Need Assistance Legal LimitationsAccessory Warranty Advance Exchange ProgramPost Receipt Exchange Program Residential Customer Agreement Residential Customer Agreement Billing Policies and Payments for Services Cancellation of Service Leased Equipment Limitation of OUR Liability Telephone Communication Staying LegalRadio Interference FCC ComplianceAppendix B