Dish Network Solo 111 manual Cancellation of Service

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Residential Customer Agreement

F. In addition to the amounts due for Services, you agree to pay the fees referenced below ("Fees") when applicable. DISH Network reserves the right to increase these Fees or add additional Fees in the future, in our sole discretion

Smart Card Replacement Fee

$50.00

Additional Receiver Authorization Fee (monthly, per receiver) $4.99

Late Payment Fee

$5.00

Change of Service Fee

$5.00

Duplicate Billing Statement Fee

$2.00

Overnight Delivery Fee

$18.00

Restart Fee

$25.00

Returned Payment Fee

$25.00

Service Access Fee (monthly)

$5.00

Offset Fee

$2.00

Ledger Request Fee

$5.00

Pay-Per-View Automated Fee

$1.00

Pay-Per-View Fee

$5.00

3.CANCELLATION OF SERVICE

A.Your Service will continue until cancelled as provided for herein. Your subscription will be automatically renewed unless you contact us to cancel as provided for in the next paragraph.

B.You have the right to cancel your Service for any reason at any time by notifying us via telephone or in writing at the phone number or address set forth on page 1, above. Please be aware that certain promotional offers have a minimum subscription commitment (usually 12 months) and if you cancel your service prior to the expiration of that commitment, certain early termination fees may apply.

C.DISH Network has the right to terminate your Services at any time without providing notice to you if: (i) you fail to pay your bill when it is due; (ii) we receive confirmation that you have received the Services, or any part of the Services without paying for them; or (iii) you otherwise violate the terms of this Agreement.

D.If your Service is cancelled for any reason, you are still responsible for payment of all outstanding balances accrued, including any applicable Fees.

E.You understand that charges for Services, once charged to your account, are nonrefundable. For monthly subscriptions, the cancellation will be effective at the end of the period covered by the last monthly bill. No refunds or credits will be provided in connection with the cancellation of monthly subscriptions. For annual or other multi- month subscriptions, the cancellation will be effective as of the date the multi-month subscription expires. Because you are receiving a discounted price in exchange for your agreement to pay for your services on an annual or other multi-month basis, in the event you cancel the Services prior to expiration of your multi-month subscription, you understand and agree that you are not entitled to any refund or credit for the unused portions of the multi-month subscription and that we have the right to retain any prepaid monies as liquidated damages.

4.EQUIPMENT

A.In order to receive the Services it will be necessary for you to purchase or lease certain reception equipment consisting primarily of a DISH Network compatible satellite receiver, a satellite antenna, LNBF unit and remote control ("Equipment"). You may also be provided with a conditional access card ("Smart Card") that is inserted into your satellite receiver. The Smart Card remains the property of EchoStar Communications

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Contents Contents Contents Important Safety Instructions Safety Overview Welcome to Dish NetworktmQuick Start Guide If YOU Need More AssistanceAbout Satellite Television Satellite Signal QualityFinding Programs To Watch Solar Interference Receiver Front Panel Parts of the SystemReceiver Back Panel Parts of the SystemRemote Control Remote ControlPress the Power button to turn the receiver on or OFF Select Save Left Arrow Menus MenusMain Menu Favorites Lists Menu Timers Menu Browse Banner Browse BannerChapter Changing Channels Using the MenusUsing the System Using the Menus Using the Program Guide Program Guide Using the Program GuideUsing the Browse Banner Using the Program BannerUsing the Browse Banner At the confirmation menu Ordering PAY PER View ProgramsUsing Search Using ThemesUsing Themes Chapter Using Favorites Lists Using Favorites ListsMaking a Favorites List Active Using Timers Using TimersEvent Timer Frequencies Select the Create option to save the event timer Overlapping Event Timers Editing AN Event Timer Deleting AN Event Timer Number PAD buttons Setting Up the Receiver to Control the VCRUsing Locks Using Locks Creating or Changing Rating Content Code Locks Creating or Changing Channel Locks Unlocking the Receiver To unlock pay per view programs To hide adult channels Opening a Locked ITEM, or Opening the Locks Menu Using Caller ID Using Caller ID Changing Program Languages Resetting the Receiver to Factory SettingsRestarting the Receiver Testing the Phone Connection Testing the Phone ConnectionSetting UP the Receiver for Channel 3 or Installation Instructions Finding the Satellites ChapterInstalling a Dish 500 Antenna No YES Mounting the DishInstalling a Dish 500 Antenna Attach the Lnbf to the Y-bracket using the two Lnbf screws Installing a Dish 500 Antenna Chapter Installing a Dish 500 Antenna Installing a Multiple Dish DishPro System Installing a Dish 500 Antenna Dish 500, One DishPro Twin LNBF, Two DishPro Receivers DishPro Wiring DiagramsDish 500, One DishPro Quad LNBF, Four DishPro Receivers DishPro Wiring DiagramsChapter For four Chapter DishPro Wiring Diagrams Chapter Running Coaxial Cable Connecting the Receiver to a Phone Line Connecting the Receiver to a Phone Line Chapter Reference Troubleshooting TablesReference Troubleshooting Tables Dishpro Twin Lnbf What Is Possible Reason What to Do Happening Hearing a Program Using the Menus Changing Channels Buying a PAY PER View Program Using Event Timers Device Codes VCR CodesSBR Index Index Index Index Appendix a Appendix a Appendix a Appendix a What the Warranty Does Not Cover What the Warranty CoversIf You Need Assistance Legal LimitationsPost Receipt Exchange Program Accessory WarrantyAdvance Exchange Program Residential Customer Agreement Residential Customer Agreement Billing Policies and Payments for Services Cancellation of Service Leased Equipment Limitation of OUR Liability Telephone Communication Staying LegalRadio Interference FCC ComplianceAppendix B