Dish Network Solo 111 Advance Exchange Program, Post Receipt Exchange Program, Accessory Warranty

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Limited Warranty

Advance Exchange Program

The Advance Exchange Program allows you to have replacement equipment shipped immediately to you (depending upon where you live, it could take three to five business days). Along with replacement equipment, you will receive a prepaid shipping label and instructions on how to return the defective equipment.

The shipping charge, for receiving replacement equipment and returning the defective equipment, is a one-time fee based on EchoStar’s competitive bulk shipping rates (additional charges may apply outside of the continental US). This fee will be charged to your billing account or your valid credit card.

If you do not ship the defective equipment to EchoStar within ten days after receiving the replacement, your billing account or credit card will be charged the market price of the replacement. If you return the defective equipment after ten days, you will receive a full refund less an administrative fee.

If your equipment is out of warranty and can be repaired your billing account or credit card will be charged the standard repair fee for the replacement. If damage to the defective equipment is found, which EchoStar in its sole discretion determines has voided the warranty, or makes the equipment unrepairable, billing account or credit card will be charged the market price of the replacement.

Post Receipt Exchange Program

You may choose to ship the equipment to us at your cost. To provide faster service, upon receipt of your equipment you will be shipped a replacement. Your original equipment will not be available for return.

The equipment you return will be checked to verify whether it is covered under this warranty. If the defective equipment is covered under this warranty, it will be replaced and shipped back to you at no additional cost (additional charges may apply outside of the continental US).

If your equipment is out of warranty and can be repaired your billing account or credit card will be charged the standard repair fee for the replacement. If damage to the defective equipment is found, which EchoStar in its sole discretion determines has voided the warranty, or makes the equipment unrepairable, your billing account or credit card will be charged the market price of the replacement.

Accessory Warranty

An accessory is any DISH Network branded equipment, displaying the DISH Network logo, excluding the receiver, cables and hookups, and non- mechanical components. A one-year warranty becomes effective upon the activation of the DISH system or date of purchase, if bought separately. A proof of purchase is required to verify the purchase date. If an accessory has an expired warranty, no exchange will be issued. You may purchase replacement accessories from DISH Network or your local retailer.

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Contents Contents Contents Important Safety Instructions Safety Overview Welcome to Dish NetworktmQuick Start Guide If YOU Need More AssistanceFinding Programs To Watch Satellite Signal QualityAbout Satellite Television Solar Interference Receiver Front Panel Parts of the SystemReceiver Back Panel Parts of the SystemRemote Control Remote ControlPress the Power button to turn the receiver on or OFF Select Save Left Arrow Menus MenusMain Menu Favorites Lists Menu Timers Menu Browse Banner Browse BannerChapter Changing Channels Using the MenusUsing the System Using the Menus Using the Program Guide Program Guide Using the Program GuideUsing the Browse Banner Using the Program BannerUsing the Browse Banner At the confirmation menu Ordering PAY PER View ProgramsUsing Themes Using ThemesUsing Search Chapter Using Favorites Lists Using Favorites ListsMaking a Favorites List Active Using Timers Using TimersEvent Timer Frequencies Select the Create option to save the event timer Overlapping Event Timers Editing AN Event Timer Deleting AN Event Timer Number PAD buttons Setting Up the Receiver to Control the VCRUsing Locks Using Locks Creating or Changing Rating Content Code Locks Creating or Changing Channel Locks Unlocking the Receiver To unlock pay per view programs To hide adult channels Opening a Locked ITEM, or Opening the Locks Menu Using Caller ID Using Caller ID Restarting the Receiver Resetting the Receiver to Factory SettingsChanging Program Languages Testing the Phone Connection Testing the Phone ConnectionSetting UP the Receiver for Channel 3 or Installation Instructions Finding the Satellites ChapterInstalling a Dish 500 Antenna No YES Mounting the DishInstalling a Dish 500 Antenna Attach the Lnbf to the Y-bracket using the two Lnbf screws Installing a Dish 500 Antenna Chapter Installing a Dish 500 Antenna Installing a Multiple Dish DishPro System Installing a Dish 500 Antenna Dish 500, One DishPro Twin LNBF, Two DishPro Receivers DishPro Wiring DiagramsDish 500, One DishPro Quad LNBF, Four DishPro Receivers DishPro Wiring DiagramsChapter For four Chapter DishPro Wiring Diagrams Chapter Running Coaxial Cable Connecting the Receiver to a Phone Line Connecting the Receiver to a Phone Line Chapter Reference Troubleshooting TablesReference Troubleshooting Tables Dishpro Twin Lnbf What Is Possible Reason What to Do Happening Hearing a Program Using the Menus Changing Channels Buying a PAY PER View Program Using Event Timers Device Codes VCR CodesSBR Index Index Index Index Appendix a Appendix a Appendix a Appendix a What the Warranty Does Not Cover What the Warranty CoversIf You Need Assistance Legal LimitationsAdvance Exchange Program Accessory WarrantyPost Receipt Exchange Program Residential Customer Agreement Residential Customer Agreement Billing Policies and Payments for Services Cancellation of Service Leased Equipment Limitation of OUR Liability Telephone Communication Staying LegalRadio Interference FCC ComplianceAppendix B
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