Dish Network Solo 111 manual Legal Limitations, If You Need Assistance

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Appendix B

Legal Limitations

REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE

REMEDY. ECHOSTAR SHALL NOT BE HELD LIABLE FOR ANY INCIDENTAL OR

CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESSED OR IMPLIED

WARRANTY ON THIS SYSTEM, NOR FOR ANY INCIDENTAL OR

CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF, OR INABILITY

TO USE, THIS SYSTEM. UNDER NO CIRCUMSTANCES SHALL ECHOSTAR’S

LIABILITY, IF ANY, EXCEED THE PURCHASE PRICE PAID FOR THIS SYSTEM.

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED

WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR

PURPOSE ON THIS SYSTEM IS LIMITED IN DURATION TO THE PERIOD OF

THIS WARRANTY. ECHOSTAR RESERVES THE RIGHT TO REFUSE TO HONOR

THIS WARRANTY IF ECHOSTAR DETERMINES ANY OF THE ABOVE

EXCEPTIONS TO HAVE CAUSED THIS SYSTEM NOT TO HAVE PERFORMED

PROPERLY. THIS WARRANTY SHALL BE VOID IF ANY FACTORY-APPLIED

IDENTIFICATION MARK, INCLUDING BUT NOT LIMITED TO SERIAL OR

CONDITIONAL ACCESS NUMBERS, HAS BEEN ALTERED OR REMOVED. THIS

WARRANTY SHALL ALSO BE VOID IF THE RECEIVER HAS BEEN OPENED BY

AN UNAUTHORIZED PERSON.

If You Need Assistance

1.Call the Customer Service Center at 1-800-333-3474. Have the date of purchase and either your customer account number, the receiver conditional access number, or the receiver model number ready. Display the Important System Information menu to find these numbers.

2.A Customer Service Representative will assist you.

3.If the Representative determines you should return any equipment, you will be directed to call a Return Authorization representative. Before shipping any equipment, you must talk to a Return Authorization representative and must obtain a Return Authorization (RA) number.

4.You will be given the appropriate address for which to return your equipment. Whether under warranty or not, you will be responsible for the cost of shipping back the defective equipment. For faster service, see the Advance Exchange Program below.

5.Returned equipment must be packaged properly, using either the original shipping materials or the packaging in which the replacement equipment is shipped. Include a copy of the Bill of Sale. Any items returned without a copy of the Proof of Purchase will be considered out of warranty. Follow the instructions given to you by the Customer Service Representative.

6.Write the RA number in large, clearly visible characters on the outside of the shipping box that you use to return the equipment. To avoid confusion and misunderstandings, shipments without an RA number clearly visible on the outside of the box will be returned to you at your expense.

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Contents Contents Contents Important Safety Instructions Safety Welcome to Dish Networktm OverviewIf YOU Need More Assistance Quick Start GuideSatellite Signal Quality Finding Programs To WatchAbout Satellite Television Solar Interference Parts of the System Receiver Front PanelParts of the System Receiver Back PanelRemote Control Remote ControlPress the Power button to turn the receiver on or OFF Select Save Left Arrow Menus MenusMain Menu Favorites Lists Menu Timers Menu Browse Banner Browse BannerChapter Using the Menus Changing ChannelsUsing the System Using the Menus Using the Program Guide Using the Program Guide Program GuideUsing the Program Banner Using the Browse BannerUsing the Browse Banner Ordering PAY PER View Programs At the confirmation menuUsing Themes Using ThemesUsing Search Chapter Using Favorites Lists Using Favorites ListsMaking a Favorites List Active Using Timers Using TimersEvent Timer Frequencies Select the Create option to save the event timer Overlapping Event Timers Editing AN Event Timer Deleting AN Event Timer Setting Up the Receiver to Control the VCR Number PAD buttonsUsing Locks Using Locks Creating or Changing Rating Content Code Locks Creating or Changing Channel Locks Unlocking the Receiver To unlock pay per view programs To hide adult channels Opening a Locked ITEM, or Opening the Locks Menu Using Caller ID Using Caller ID Resetting the Receiver to Factory Settings Restarting the ReceiverChanging Program Languages Testing the Phone Connection Testing the Phone ConnectionSetting UP the Receiver for Channel 3 or Installation Instructions Chapter Finding the SatellitesInstalling a Dish 500 Antenna Mounting the Dish No YESInstalling a Dish 500 Antenna Attach the Lnbf to the Y-bracket using the two Lnbf screws Installing a Dish 500 Antenna Chapter Installing a Dish 500 Antenna Installing a Multiple Dish DishPro System Installing a Dish 500 Antenna DishPro Wiring Diagrams Dish 500, One DishPro Twin LNBF, Two DishPro ReceiversDishPro Wiring Diagrams Dish 500, One DishPro Quad LNBF, Four DishPro ReceiversChapter For four Chapter DishPro Wiring Diagrams Chapter Running Coaxial Cable Connecting the Receiver to a Phone Line Connecting the Receiver to a Phone Line Chapter Troubleshooting Tables ReferenceReference Troubleshooting Tables Dishpro Twin Lnbf What Is Possible Reason What to Do Happening Hearing a Program Using the Menus Changing Channels Buying a PAY PER View Program Using Event Timers VCR Codes Device CodesSBR Index Index Index Index Appendix a Appendix a Appendix a Appendix a What the Warranty Covers What the Warranty Does Not CoverLegal Limitations If You Need AssistanceAccessory Warranty Advance Exchange ProgramPost Receipt Exchange Program Residential Customer Agreement Residential Customer Agreement Billing Policies and Payments for Services Cancellation of Service Leased Equipment Limitation of OUR Liability Staying Legal Telephone CommunicationFCC Compliance Radio InterferenceAppendix B
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