Blackberry blackberry enterprise server for microsoft exchange manual

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Feature and Technical Overview

BlackBerry Enterprise Server process flows

BlackBerry device management process flows

Process flow: Activating a BlackBerry device over the wireless network

A user receives or purchases a new BlackBerry device.

1.The user contacts your organization's IT department to activate the BlackBerry device.

2.You create a temporary activation password for the user account and communicate the password to the user. The password applies to the user account only.

3.To activate the BlackBerry device over the wireless network, the user opens the activation application on the BlackBerry device and types the appropriate email address and activation password.

4.The BlackBerry device sends an activation request message to the email account. The message contains information about the BlackBerry device, such as routing information and the public keys for the BlackBerry device.

5.The BlackBerry Enterprise Server sends the BlackBerry device an activation response that contains routing information about the BlackBerry Enterprise Server and the public keys for the BlackBerry Enterprise Server.

The BlackBerry Enterprise Server and BlackBerry device establish a device transport key. The BlackBerry Enterprise Server and BlackBerry device confirm knowledge of the device transport key to each other. If the confirmation is successful, the activation proceeds and further communication between the BlackBerry Enterprise Server and BlackBerry device is encrypted.

The BlackBerry Enterprise Server sends an IT policy to the BlackBerry device. If the BlackBerry device cannot accept the IT policy, the activation process does not complete.

The BlackBerry Enterprise Server sends the appropriate service books (for example, the messaging service book, wireless calendar service book, browser service book, and other service books) to the BlackBerry device. The user can now send messages from and receive messages on the BlackBerry device.

6.If the user account is configured for wireless synchronization, and if wireless backup and wireless calendar synchronization on the BlackBerry device are turned on, the BlackBerry Enterprise Server sends user data to the BlackBerry device.

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Contents Feature and Technical Overview Published 2013-11-07 SWD-20131107160132924 Contents BlackBerry Enterprise Solution security 103 Date Description Document revision historyWhats New in BlackBerry Enterprise Server 5.0 SP4 Feature DescriptionEnhancements to access control Enhancements to security featuresIncreased efficiency of reconciliation ProcessOverview BlackBerry Enterprise Server Architecture BlackBerry Enterprise Server BlackBerry Enterprise Server ArchitectureFeature and Technical Overview Component Description Database and the message store databases BlackBerry Synchronization ServiceDevices BlackBerry Web Desktop ManagerComponentDescription Architecture Remote BlackBerry Collaboration ServiceMessaging data that BlackBerry devices send BlackBerry Administration ServiceBlackBerry Collaboration Service Architecture Remote BlackBerry MDS Connection Service Architecture Remote BlackBerry Router Component Description Architecture Remote BlackBerry Administration Service Enterprise Server, user accounts, and BlackBerry devices Architecture Remote BlackBerry Attachment ServiceBlackBerry device for viewing Details and user information Architecture BlackBerry Web Desktop ManagerComponent Description BlackBerry Administration Service BlackBerry Enterprise Server Components and featuresBlackBerry Mail Store Service BlackBerry Configuration PanelDomain Using the server view or component view Options for viewing the BlackBerryTable name Description Page BlackBerry Messaging Agent BlackBerry messaging and collaboration servicesContact list updates You can turn off wireless email reconciliationEmail reconciliation Appear with the same status on their BlackBerry devicesAttachment in multiple data packets If an attachment exceeds 64 KB, the BlackBerry device sendsApplication on their BlackBerry devices BlackBerry devicesCan synchronize to their BlackBerry devices BlackBerry Collaboration ServiceUsing the BlackBerry Administration Service Sessions automatically and permits new sessions to start Session managementConversations with multiple contacts Contacts on their BlackBerry devicesContact list on BlackBerry devices Formats on their BlackBerry devicesMessages to contacts directly from their contact lists User is linked to an existing contact list entryBlackBerry Synchronization Service Format Extension BlackBerry Attachment ServiceAudio Amr, .mp3, .wav, .wma Corel WordPerfect Wpd BlackBerry MDS Connection ServiceHtm, .html RtfService requests user information and caches cookies Authentication methodsProxy auto-configuration .pac file Access controlBlackBerry Browser Applications BlackBerry ApplicationsBlackBerry Java Applications Type DescriptionFeature and Technical Overview Controlling third-party applications on BlackBerry devices BlackBerry Policy ServiceBlackBerry device management BlackBerry Router Configurations on the BlackBerry device automaticallyUser account to the Default IT policy automatically Application management Computer that can access the intranetBlackBerry Web Desktop Manager Simplified administration Suite installed, to BlackBerry devicesService statistics Over the wireless networkNotifies the users when a newer Users cannot generate encryption Devices are connectedKeys Users cannot override emailUsers can synchronize the following Wireless activation Principles Description BlackBerry Enterprise Solution 6 securityConnect to the BlackBerry Enterprise Server Security features of the BlackBerry Enterprise SolutionData protection Feature and Technical Overview Encrypting user data on a locked device Extending messaging security to a BlackBerry deviceEncrypting the device transport key on a locked device Managing device access to the BlackBerry Enterprise ServerFeature and Technical Overview Delete only the organization data IT administration command DescriptionProtection, you cannot use this command Application data BlackBerry Enterprise Server High availability Feature and Technical Overview How a primary BlackBerry Enterprise Server self-demotes Feature and Technical Overview BlackBerry Configuration Database high availability BlackBerry Configuration Database mirroring Feature and Technical Overview Component High availability type Description High availability in a distributed environmentConfiguration Database Collaboration Service instanceConnection Service instance Using information that is stored in the BlackBerryTypes of Wi-Fi networks Wi-Fi enabled devicesSupport the authentication type that your organization uses Home Wi-Fi networksWireless access points Component Description Across multiple radio technologies Internet contentFeature and Technical Overview GSM/EDGE Feature and Technical OverviewWi-Fi enabled devices Characteristic Description Characteristic Description Security features of a Wi-Fi enabled device Infrastructure over a Wi-Fi connection Direct access to the BlackBerryExpanded groups of Wi-Fi and VPN Multiple Wi-Fi and VPN profilesProcess flow Sending a message to a BlackBerry device BlackBerry Enterprise Server Process flowsMessaging process flows Process flow Sending a message from a BlackBerry device Feature and Technical Overview Feature and Technical Overview Instant messaging process flows Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Process flow Viewing a message attachment Message attachment process flowsProcess flow Viewing an attachment using a link Feature and Technical Overview Organizer data process flows Feature and Technical Overview Process flow Adding a contact picture on a BlackBerry device Mobile data process flows Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview 100 BlackBerry device management process flows Feature and Technical Overview Glossary10 Generic access network Enterprise ServiceGeneric access network controller Destination service to route the data toKerberos protocol Service booksMessage keys Messaging serverUnlicensed Mobile Access Universal Content StreamUniversal Serial Bus Virtual private network107 Provide feedback108 Legal notice109 Feature and Technical Overview