Blackberry blackberry enterprise server for microsoft exchange Notifies the users when a newer

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Feature and Technical OverviewBlackBerry Enterprise Server components and features

Supported feature	BlackBerry Web Desktop Manager	BlackBerry Desktop Software

	• option to choose not to save the	• no option to choose whether to
	backup file		save the backup file
	• BlackBerry services are not	• BlackBerry services are maintained
	maintained if the users disconnect		if the users disconnect their
	their BlackBerry devices before		BlackBerry devices before clicking
	completing the process		the Close button in the Load was
			successful dialog box

BlackBerry Desktop Redirector	not included	included

BlackBerry Device Software updates	supported with the following	supported with the following
	conditions:	conditions:
	• you install the software on a shared	• users install the software on their
	network drive		computers and run the application
	• BlackBerry Web Desktop Manager		loader tool
	• BlackBerry Web Desktop Manager	•	BlackBerry Desktop Manager
	forces users to update the	•	BlackBerry Desktop Manager
	BlackBerry Device Software when a		notifies the users when a newer
	software configuration is assigned		version of BlackBerry Device
	to the user accounts		Software is available on their
			computers

certificate synchronization	not supported	supported

changing the email profile options	not supported	supported

connections to BlackBerry devices	supported with the following	supported with the following
	conditions:	conditions:
	• users can connect to multiple	• users can connect to only one
	BlackBerry devices at the same		BlackBerry device at a time
	time	•	BlackBerry Desktop Software
	• BlackBerry Web Desktop Manager	•	BlackBerry Desktop Software
	• BlackBerry Web Desktop Manager		prompts users if they want to
	does not prompt users if they want		switch from using a Bluetooth
	to switch from using a Bluetooth		connection to using a USB
	connection to using a USB		connection
	connection

device activation	supported with the following	supported with the following
	conditions:	conditions:
	• occurs automatically for new users	• occurs automatically each time
	• if users without active BlackBerry		users plug in a BlackBerry device
	• if users without active BlackBerry

devices connect BlackBerry

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Contents Feature and Technical Overview Published 2013-11-07 SWD-20131107160132924 Contents BlackBerry Enterprise Solution security 103 Document revision history Date DescriptionFeature Description Whats New in BlackBerry Enterprise Server 5.0 SP4Enhancements to security features Enhancements to access controlIncreased efficiency of reconciliation ProcessOverview BlackBerry Enterprise Server BlackBerry Enterprise Server Architecture Architecture BlackBerry Enterprise ServerFeature and Technical Overview Component Description BlackBerry Synchronization Service Database and the message store databasesDevices BlackBerry Web Desktop ManagerArchitecture Remote BlackBerry Collaboration Service ComponentDescriptionMessaging data that BlackBerry devices send BlackBerry Administration ServiceBlackBerry Collaboration Service Architecture Remote BlackBerry MDS Connection Service Architecture Remote BlackBerry Router Component Description Architecture Remote BlackBerry Administration Service Architecture Remote BlackBerry Attachment Service Enterprise Server, user accounts, and BlackBerry devicesBlackBerry device for viewing Architecture BlackBerry Web Desktop Manager Details and user informationComponent Description BlackBerry Enterprise Server Components and features BlackBerry Administration ServiceBlackBerry Configuration Panel BlackBerry Mail Store ServiceDomain Using the server view or component view Options for viewing the BlackBerryTable name Description Page BlackBerry messaging and collaboration services BlackBerry Messaging AgentYou can turn off wireless email reconciliation Contact list updatesEmail reconciliation Appear with the same status on their BlackBerry devicesIf an attachment exceeds 64 KB, the BlackBerry device sends Attachment in multiple data packetsApplication on their BlackBerry devices BlackBerry devicesCan synchronize to their BlackBerry devices BlackBerry Collaboration ServiceUsing the BlackBerry Administration Service Session management Sessions automatically and permits new sessions to startConversations with multiple contacts Contacts on their BlackBerry devicesFormats on their BlackBerry devices Contact list on BlackBerry devicesMessages to contacts directly from their contact lists User is linked to an existing contact list entryBlackBerry Synchronization Service BlackBerry Attachment Service Format ExtensionBlackBerry MDS Connection Service Audio Amr, .mp3, .wav, .wma Corel WordPerfect WpdHtm, .html RtfAuthentication methods Service requests user information and caches cookiesProxy auto-configuration .pac file Access controlBlackBerry Applications BlackBerry Browser ApplicationsBlackBerry Java Applications Type DescriptionFeature and Technical Overview Controlling third-party applications on BlackBerry devices BlackBerry Policy ServiceBlackBerry device management BlackBerry Router Configurations on the BlackBerry device automaticallyUser account to the Default IT policy automatically Application management Computer that can access the intranetBlackBerry Web Desktop Manager Suite installed, to BlackBerry devices Simplified administrationService statistics Over the wireless networkNotifies the users when a newer Devices are connected Users cannot generate encryptionKeys Users cannot override emailUsers can synchronize the following Wireless activation BlackBerry Enterprise Solution 6 security Principles DescriptionConnect to the BlackBerry Enterprise Server Security features of the BlackBerry Enterprise SolutionData protection Feature and Technical Overview Extending messaging security to a BlackBerry device Encrypting user data on a locked deviceManaging device access to the BlackBerry Enterprise Server Encrypting the device transport key on a locked deviceFeature and Technical Overview Delete only the organization data IT administration command DescriptionProtection, you cannot use this command Application data BlackBerry Enterprise Server High availability Feature and Technical Overview How a primary BlackBerry Enterprise Server self-demotes Feature and Technical Overview BlackBerry Configuration Database high availability BlackBerry Configuration Database mirroring Feature and Technical Overview High availability in a distributed environment Component High availability type DescriptionCollaboration Service instance Configuration DatabaseConnection Service instance Using information that is stored in the BlackBerryWi-Fi enabled devices Types of Wi-Fi networksSupport the authentication type that your organization uses Home Wi-Fi networksWireless access points Component Description Internet content Across multiple radio technologiesFeature and Technical Overview GSM/EDGE Feature and Technical OverviewWi-Fi enabled devices Characteristic Description Characteristic Description Security features of a Wi-Fi enabled device Direct access to the BlackBerry Infrastructure over a Wi-Fi connectionExpanded groups of Wi-Fi and VPN Multiple Wi-Fi and VPN profilesProcess flow Sending a message to a BlackBerry device BlackBerry Enterprise Server Process flowsMessaging process flows Process flow Sending a message from a BlackBerry device Feature and Technical Overview Feature and Technical Overview Instant messaging process flows Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Message attachment process flows Process flow Viewing a message attachmentProcess flow Viewing an attachment using a link Feature and Technical Overview Organizer data process flows Feature and Technical Overview Process flow Adding a contact picture on a BlackBerry device Mobile data process flows Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview 100 BlackBerry device management process flows Feature and Technical Overview Glossary10 Enterprise Service Generic access networkGeneric access network controller Destination service to route the data toService books Kerberos protocolMessage keys Messaging serverUniversal Content Stream Unlicensed Mobile AccessUniversal Serial Bus Virtual private networkProvide feedback 107Legal notice 108109 Feature and Technical Overview