Blackberry blackberry enterprise server for microsoft exchange manual BlackBerry Device Software

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Feature and Technical OverviewBlackBerry Enterprise Server components and features

Feature	Description

BlackBerry Device Software	Users can use the BlackBerry Web Desktop Manager to update the BlackBerry
management	Device Software on their BlackBerry devices.

control user's access to features	You can specify the BlackBerry Web Desktop Manager features that users can
	access using IT policies and settings in the BlackBerry Administration Service.

customizable interface	You can customize the appearance of the UI to match your organization's
	requirements. You can customize the font colors, logo, and the help.

device activation	Users can use the BlackBerry Web Desktop Manager to set activation
	passwords and activate their BlackBerry devices.

switch devices	Users can use the BlackBerry Web Desktop Manager to switch BlackBerry
	devices, and migrate from third-party devices that have BlackBerry Application
	Suite installed, to BlackBerry devices.

folder redirection	Users can use the BlackBerry Web Desktop Manager to select the folders that
	the BlackBerry Enterprise Server redirects messages from.

language support	The BlackBerry Web Desktop Manager is available in English, French, German,
	Italian, Spanish, and Japanese. Users can select a language before they log in to
	the BlackBerry Web Desktop Manager.

simplified administration	The web UI does not require you to deploy, support, and maintain client-side
	software such as the BlackBerry Desktop Manager.

service statistics	The BlackBerry Web Desktop Manager provides users with statistics about the
	message status (forwarded, sent, pending, expired, filtered), last contact time,
	and information about the last message sent or received.

synchronization of contact folders	Users can use the BlackBerry Web Desktop Manager to select the public or
	private contact folders that they want to synchronize to their BlackBerry devices
	over the wireless network.

Comparison of BlackBerry Web Desktop Manager and BlackBerry Desktop Software features

Supported feature	BlackBerry Web Desktop Manager	BlackBerry Desktop Software

ability to view the BlackBerry Desktop	supported	supported
Software that is installed on the users'
computers

application loader tool	supported with the following	supported with the following
	conditions:	conditions:

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Contents Feature and Technical Overview Published 2013-11-07 SWD-20131107160132924 Contents BlackBerry Enterprise Solution security 103 Date Description Document revision historyWhats New in BlackBerry Enterprise Server 5.0 SP4 Feature DescriptionProcess Enhancements to security featuresEnhancements to access control Increased efficiency of reconciliationOverview BlackBerry Enterprise Server Architecture BlackBerry Enterprise Server BlackBerry Enterprise Server ArchitectureFeature and Technical Overview Component Description BlackBerry Web Desktop Manager BlackBerry Synchronization ServiceDatabase and the message store databases DevicesComponentDescription Architecture Remote BlackBerry Collaboration ServiceBlackBerry Collaboration Service BlackBerry Administration ServiceMessaging data that BlackBerry devices send Architecture Remote BlackBerry MDS Connection Service Architecture Remote BlackBerry Router Component Description Architecture Remote BlackBerry Administration Service Enterprise Server, user accounts, and BlackBerry devices Architecture Remote BlackBerry Attachment ServiceBlackBerry device for viewing Details and user information Architecture BlackBerry Web Desktop ManagerComponent Description BlackBerry Administration Service BlackBerry Enterprise Server Components and featuresOptions for viewing the BlackBerry BlackBerry Configuration PanelBlackBerry Mail Store Service Domain Using the server view or component viewTable name Description Page BlackBerry Messaging Agent BlackBerry messaging and collaboration servicesAppear with the same status on their BlackBerry devices You can turn off wireless email reconciliationContact list updates Email reconciliationBlackBerry devices If an attachment exceeds 64 KB, the BlackBerry device sendsAttachment in multiple data packets Application on their BlackBerry devicesUsing the BlackBerry Administration Service BlackBerry Collaboration ServiceCan synchronize to their BlackBerry devices Contacts on their BlackBerry devices Session managementSessions automatically and permits new sessions to start Conversations with multiple contactsUser is linked to an existing contact list entry Formats on their BlackBerry devicesContact list on BlackBerry devices Messages to contacts directly from their contact listsBlackBerry Synchronization Service Format Extension BlackBerry Attachment ServiceRtf BlackBerry MDS Connection ServiceAudio Amr, .mp3, .wav, .wma Corel WordPerfect Wpd Htm, .htmlAccess control Authentication methodsService requests user information and caches cookies Proxy auto-configuration .pac fileType Description BlackBerry ApplicationsBlackBerry Browser Applications BlackBerry Java ApplicationsFeature and Technical Overview BlackBerry device management BlackBerry Policy ServiceControlling third-party applications on BlackBerry devices User account to the Default IT policy automatically Configurations on the BlackBerry device automaticallyBlackBerry Router BlackBerry Web Desktop Manager Computer that can access the intranetApplication management Over the wireless network Suite installed, to BlackBerry devicesSimplified administration Service statisticsNotifies the users when a newer Users cannot override email Devices are connectedUsers cannot generate encryption KeysUsers can synchronize the following Wireless activation Principles Description BlackBerry Enterprise Solution 6 securityData protection Security features of the BlackBerry Enterprise SolutionConnect to the BlackBerry Enterprise Server Feature and Technical Overview Encrypting user data on a locked device Extending messaging security to a BlackBerry deviceEncrypting the device transport key on a locked device Managing device access to the BlackBerry Enterprise ServerFeature and Technical Overview Protection, you cannot use this command IT administration command DescriptionDelete only the organization data Application data BlackBerry Enterprise Server High availability Feature and Technical Overview How a primary BlackBerry Enterprise Server self-demotes Feature and Technical Overview BlackBerry Configuration Database high availability BlackBerry Configuration Database mirroring Feature and Technical Overview Component High availability type Description High availability in a distributed environmentUsing information that is stored in the BlackBerry Collaboration Service instanceConfiguration Database Connection Service instanceHome Wi-Fi networks Wi-Fi enabled devicesTypes of Wi-Fi networks Support the authentication type that your organization usesWireless access points Component Description Across multiple radio technologies Internet contentFeature and Technical Overview GSM/EDGE Feature and Technical OverviewWi-Fi enabled devices Characteristic Description Characteristic Description Security features of a Wi-Fi enabled device Multiple Wi-Fi and VPN profiles Direct access to the BlackBerryInfrastructure over a Wi-Fi connection Expanded groups of Wi-Fi and VPNMessaging process flows BlackBerry Enterprise Server Process flowsProcess flow Sending a message to a BlackBerry device Process flow Sending a message from a BlackBerry device Feature and Technical Overview Feature and Technical Overview Instant messaging process flows Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Process flow Viewing a message attachment Message attachment process flowsProcess flow Viewing an attachment using a link Feature and Technical Overview Organizer data process flows Feature and Technical Overview Process flow Adding a contact picture on a BlackBerry device Mobile data process flows Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview 100 BlackBerry device management process flows Feature and Technical Overview Glossary10 Destination service to route the data to Enterprise ServiceGeneric access network Generic access network controllerMessaging server Service booksKerberos protocol Message keysVirtual private network Universal Content StreamUnlicensed Mobile Access Universal Serial Bus107 Provide feedback108 Legal notice109 Feature and Technical Overview