Blackberry blackberry enterprise server for microsoft exchange manual

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Feature and Technical Overview

BlackBerry Enterprise Server process flows

7.The BlackBerry device sends a delivery confirmation to the BlackBerry Dispatcher. The BlackBerry Dispatcher sends the delivery confirmation to the BlackBerry Messaging Agent.

If the BlackBerry Messaging Agent does not receive a delivery confirmation within four hours, it sends the message to the wireless network again.

The delivery confirmation verifies that the wireless network delivered the message to the BlackBerry device, but it does not verify that the user received or opened the message.

8.The BlackBerry device decrypts and decompresses the message so that the user can view it, and notifies the user that the message arrived.

Process flow: Sending a message from a BlackBerry device

This process flow applies to new messages, reconciled messages (messages that a user moved, deleted, or marked as read or unread), and wireless calendar entries.

1.A user sends a message from a BlackBerry device.

The BlackBerry device assigns a RefId to the message. If the message is a meeting invitation or calendar entry, the BlackBerry device appends the calendar information to the message. The BlackBerry device compresses and encrypts the message, and sends the message to the wireless network over port 3101, or over port 4101 if the BlackBerry device is a Wi-Fi enabled BlackBerry device that is connected to the enterprise Wi-Fi network.

2.The wireless network sends the message to the BlackBerry Enterprise Server.

The BlackBerry Enterprise Server accepts only encrypted messages from the BlackBerry device.

3.The BlackBerry Dispatcher uses the device transport key of the BlackBerry device to decrypt and decompress the message.

If the BlackBerry Dispatcher cannot decrypt the message using the device transport key, the BlackBerry Enterprise Server ignores the message and sends an error message to the BlackBerry device.

4.The BlackBerry Messaging Agent sends the message to the user’s email application.

5.The BlackBerry Messaging Agent sends a copy of the message to the Sent Items view in the user’s email application.

6.The messaging server delivers the message to the recipients.

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Contents Feature and Technical Overview Published 2013-11-07 SWD-20131107160132924 Contents BlackBerry Enterprise Solution security 103 Date Description Document revision historyWhats New in BlackBerry Enterprise Server 5.0 SP4 Feature DescriptionEnhancements to access control Enhancements to security featuresIncreased efficiency of reconciliation ProcessOverview BlackBerry Enterprise Server Architecture BlackBerry Enterprise Server BlackBerry Enterprise Server ArchitectureFeature and Technical Overview Component Description Database and the message store databases BlackBerry Synchronization ServiceDevices BlackBerry Web Desktop ManagerComponentDescription Architecture Remote BlackBerry Collaboration ServiceMessaging data that BlackBerry devices send BlackBerry Administration ServiceBlackBerry Collaboration Service Architecture Remote BlackBerry MDS Connection Service Architecture Remote BlackBerry Router Component Description Architecture Remote BlackBerry Administration Service Enterprise Server, user accounts, and BlackBerry devices Architecture Remote BlackBerry Attachment ServiceBlackBerry device for viewing Details and user information Architecture BlackBerry Web Desktop ManagerComponent Description BlackBerry Administration Service BlackBerry Enterprise Server Components and featuresBlackBerry Mail Store Service BlackBerry Configuration PanelDomain Using the server view or component view Options for viewing the BlackBerryTable name Description Page BlackBerry Messaging Agent BlackBerry messaging and collaboration servicesContact list updates You can turn off wireless email reconciliationEmail reconciliation Appear with the same status on their BlackBerry devicesAttachment in multiple data packets If an attachment exceeds 64 KB, the BlackBerry device sendsApplication on their BlackBerry devices BlackBerry devicesCan synchronize to their BlackBerry devices BlackBerry Collaboration ServiceUsing the BlackBerry Administration Service Sessions automatically and permits new sessions to start Session managementConversations with multiple contacts Contacts on their BlackBerry devicesContact list on BlackBerry devices Formats on their BlackBerry devicesMessages to contacts directly from their contact lists User is linked to an existing contact list entryBlackBerry Synchronization Service Format Extension BlackBerry Attachment ServiceAudio Amr, .mp3, .wav, .wma Corel WordPerfect Wpd BlackBerry MDS Connection ServiceHtm, .html RtfService requests user information and caches cookies Authentication methodsProxy auto-configuration .pac file Access controlBlackBerry Browser Applications BlackBerry ApplicationsBlackBerry Java Applications Type DescriptionFeature and Technical Overview Controlling third-party applications on BlackBerry devices BlackBerry Policy ServiceBlackBerry device management BlackBerry Router Configurations on the BlackBerry device automaticallyUser account to the Default IT policy automatically Application management Computer that can access the intranetBlackBerry Web Desktop Manager Simplified administration Suite installed, to BlackBerry devicesService statistics Over the wireless networkNotifies the users when a newer Users cannot generate encryption Devices are connectedKeys Users cannot override emailUsers can synchronize the following Wireless activation Principles Description BlackBerry Enterprise Solution 6 securityConnect to the BlackBerry Enterprise Server Security features of the BlackBerry Enterprise SolutionData protection Feature and Technical Overview Encrypting user data on a locked device Extending messaging security to a BlackBerry deviceEncrypting the device transport key on a locked device Managing device access to the BlackBerry Enterprise ServerFeature and Technical Overview Delete only the organization data IT administration command DescriptionProtection, you cannot use this command Application data BlackBerry Enterprise Server High availability Feature and Technical Overview How a primary BlackBerry Enterprise Server self-demotes Feature and Technical Overview BlackBerry Configuration Database high availability BlackBerry Configuration Database mirroring Feature and Technical Overview Component High availability type Description High availability in a distributed environmentConfiguration Database Collaboration Service instanceConnection Service instance Using information that is stored in the BlackBerryTypes of Wi-Fi networks Wi-Fi enabled devicesSupport the authentication type that your organization uses Home Wi-Fi networksWireless access points Component Description Across multiple radio technologies Internet contentFeature and Technical Overview GSM/EDGE Feature and Technical OverviewWi-Fi enabled devices Characteristic Description Characteristic Description Security features of a Wi-Fi enabled device Infrastructure over a Wi-Fi connection Direct access to the BlackBerryExpanded groups of Wi-Fi and VPN Multiple Wi-Fi and VPN profilesProcess flow Sending a message to a BlackBerry device BlackBerry Enterprise Server Process flowsMessaging process flows Process flow Sending a message from a BlackBerry device Feature and Technical Overview Feature and Technical Overview Instant messaging process flows Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Process flow Viewing a message attachment Message attachment process flowsProcess flow Viewing an attachment using a link Feature and Technical Overview Organizer data process flows Feature and Technical Overview Process flow Adding a contact picture on a BlackBerry device Mobile data process flows Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview 100 BlackBerry device management process flows Feature and Technical Overview Glossary10 Generic access network Enterprise ServiceGeneric access network controller Destination service to route the data toKerberos protocol Service booksMessage keys Messaging serverUnlicensed Mobile Access Universal Content StreamUniversal Serial Bus Virtual private network107 Provide feedback108 Legal notice109 Feature and Technical Overview