Blackberry blackberry enterprise server for microsoft exchange manual

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Feature and Technical Overview

BlackBerry Enterprise Server high availability

BlackBerry Enterprise Server

 

7

high availability

 

 

High availability permits you to provide minimum downtime for BlackBerry services if BlackBerry Enterprise Server components stop responding or if they require maintenance. BlackBerry Enterprise Server high availability consists of a minimum of two BlackBerry Enterprise Server instances and the BlackBerry Configuration Database which is replicated across two database servers. High availability is designed so that no single point of failure exists in the BlackBerry Enterprise Solution that could break the messaging data flow and application data flow to and from BlackBerry devices.

When you configure the BlackBerry Enterprise Server for high availability, you install a primary BlackBerry Enterprise Server and a standby BlackBerry Enterprise Server on different computers within the same network segment. These BlackBerry Enterprise Server instances create a BlackBerry Enterprise Server pair. Both BlackBerry Enterprise Server instances use the same SRP credentials and BlackBerry Configuration Database. You can configure an automatic failover process or a manual failover process.

The standby BlackBerry Enterprise Server connects to the primary BlackBerry Enterprise Server and checks periodically that the primary BlackBerry Enterprise Server is healthy. The health of a BlackBerry Enterprise Server is determined by thresholds that you can configure. If the health of the primary BlackBerry Enterprise Server falls below the failover threshold or if the primary BlackBerry Enterprise Server stops responding, the standby BlackBerry Enterprise Server tries to promote itself. If the messaging server and the BlackBerry Configuration Database remain available during the failover process, the message delays that device users might experience are similar to the delays that users experience when you start a BlackBerry Enterprise Server instance.

BlackBerry Enterprise Server high availability in a small-scale environment

The following diagram shows how you can configure a BlackBerry Enterprise Server for high availability in a small-scale environment. Each primary BlackBerry Enterprise Server instance requires its own standby BlackBerry Enterprise Server instance. You install the primary BlackBerry Enterprise Server and standby BlackBerry Enterprise Server on different computers. You can install all BlackBerry Enterprise Server components on both computers to minimize the number of computers that the BlackBerry Enterprise Server environment requires.

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Contents Feature and Technical Overview Published 2013-11-07 SWD-20131107160132924 Contents BlackBerry Enterprise Solution security 103 Document revision history Date DescriptionFeature Description Whats New in BlackBerry Enterprise Server 5.0 SP4Enhancements to security features Enhancements to access controlIncreased efficiency of reconciliation ProcessOverview BlackBerry Enterprise Server BlackBerry Enterprise Server Architecture Architecture BlackBerry Enterprise ServerFeature and Technical Overview Component Description BlackBerry Synchronization Service Database and the message store databasesDevices BlackBerry Web Desktop ManagerArchitecture Remote BlackBerry Collaboration Service ComponentDescriptionMessaging data that BlackBerry devices send BlackBerry Administration ServiceBlackBerry Collaboration Service Architecture Remote BlackBerry MDS Connection Service Architecture Remote BlackBerry Router Component Description Architecture Remote BlackBerry Administration Service Architecture Remote BlackBerry Attachment Service Enterprise Server, user accounts, and BlackBerry devicesBlackBerry device for viewing Architecture BlackBerry Web Desktop Manager Details and user informationComponent Description BlackBerry Enterprise Server Components and features BlackBerry Administration ServiceBlackBerry Configuration Panel BlackBerry Mail Store ServiceDomain Using the server view or component view Options for viewing the BlackBerryTable name Description Page BlackBerry messaging and collaboration services BlackBerry Messaging AgentYou can turn off wireless email reconciliation Contact list updatesEmail reconciliation Appear with the same status on their BlackBerry devicesIf an attachment exceeds 64 KB, the BlackBerry device sends Attachment in multiple data packetsApplication on their BlackBerry devices BlackBerry devicesCan synchronize to their BlackBerry devices BlackBerry Collaboration ServiceUsing the BlackBerry Administration Service Session management Sessions automatically and permits new sessions to startConversations with multiple contacts Contacts on their BlackBerry devicesFormats on their BlackBerry devices Contact list on BlackBerry devicesMessages to contacts directly from their contact lists User is linked to an existing contact list entryBlackBerry Synchronization Service BlackBerry Attachment Service Format ExtensionBlackBerry MDS Connection Service Audio Amr, .mp3, .wav, .wma Corel WordPerfect WpdHtm, .html RtfAuthentication methods Service requests user information and caches cookiesProxy auto-configuration .pac file Access controlBlackBerry Applications BlackBerry Browser ApplicationsBlackBerry Java Applications Type DescriptionFeature and Technical Overview Controlling third-party applications on BlackBerry devices BlackBerry Policy ServiceBlackBerry device management BlackBerry Router Configurations on the BlackBerry device automaticallyUser account to the Default IT policy automatically Application management Computer that can access the intranetBlackBerry Web Desktop Manager Suite installed, to BlackBerry devices Simplified administrationService statistics Over the wireless networkNotifies the users when a newer Devices are connected Users cannot generate encryptionKeys Users cannot override emailUsers can synchronize the following Wireless activation BlackBerry Enterprise Solution 6 security Principles DescriptionConnect to the BlackBerry Enterprise Server Security features of the BlackBerry Enterprise SolutionData protection Feature and Technical Overview Extending messaging security to a BlackBerry device Encrypting user data on a locked deviceManaging device access to the BlackBerry Enterprise Server Encrypting the device transport key on a locked deviceFeature and Technical Overview Delete only the organization data IT administration command DescriptionProtection, you cannot use this command Application data BlackBerry Enterprise Server High availability Feature and Technical Overview How a primary BlackBerry Enterprise Server self-demotes Feature and Technical Overview BlackBerry Configuration Database high availability BlackBerry Configuration Database mirroring Feature and Technical Overview High availability in a distributed environment Component High availability type DescriptionCollaboration Service instance Configuration DatabaseConnection Service instance Using information that is stored in the BlackBerryWi-Fi enabled devices Types of Wi-Fi networksSupport the authentication type that your organization uses Home Wi-Fi networksWireless access points Component Description Internet content Across multiple radio technologiesFeature and Technical Overview GSM/EDGE Feature and Technical OverviewWi-Fi enabled devices Characteristic Description Characteristic Description Security features of a Wi-Fi enabled device Direct access to the BlackBerry Infrastructure over a Wi-Fi connectionExpanded groups of Wi-Fi and VPN Multiple Wi-Fi and VPN profilesProcess flow Sending a message to a BlackBerry device BlackBerry Enterprise Server Process flowsMessaging process flows Process flow Sending a message from a BlackBerry device Feature and Technical Overview Feature and Technical Overview Instant messaging process flows Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Message attachment process flows Process flow Viewing a message attachmentProcess flow Viewing an attachment using a link Feature and Technical Overview Organizer data process flows Feature and Technical Overview Process flow Adding a contact picture on a BlackBerry device Mobile data process flows Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview 100 BlackBerry device management process flows Feature and Technical Overview Glossary10 Enterprise Service Generic access networkGeneric access network controller Destination service to route the data toService books Kerberos protocolMessage keys Messaging serverUniversal Content Stream Unlicensed Mobile AccessUniversal Serial Bus Virtual private networkProvide feedback 107Legal notice 108109 Feature and Technical Overview