Blackberry blackberry enterprise server for microsoft exchange BlackBerry Web Desktop Manager

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Feature and Technical Overview

BlackBerry Enterprise Server components and features

When the BlackBerry Enterprise Server detects a BlackBerry Router, it identifies the IP address of the computer that hosts the BlackBerry Router and writes the IP address to the BlackBerry Configuration Database. When BlackBerry device users activate devices that are running BlackBerry Device Software 4.0 or later, the BlackBerry Router sends the IP address to the devices in a service book.

If you change the IP address of the computer that hosts the BlackBerry Router, devices detect the change automatically. Users do not need to reconnect devices to the BlackBerry Device Manager to receive the new IP address and a new service book. However, a delay occurs before devices detect the change. During the delay, devices cannot connect to the BlackBerry Device Manager or a Wi-Fi network.

The BlackBerry Router supports the use of multiple network cards on users’ computers, which is also known as multihoming.

BlackBerry Web Desktop Manager

The BlackBerry Web Desktop Manager is a web application that provides many of the same features that the BlackBerry Desktop Manager does. Users can connect their BlackBerry devices to their computers using a USB connection or Bluetooth connection, and log in to BlackBerry Web Desktop Manager to activate and manage their BlackBerry devices, back up and restore data, define email settings, and update the BlackBerry Device Software.

Feature

Description

 

 

access

Users can access device management and configuration capabilities from any

 

computer that can access the intranet.

 

 

application management

Users can use the BlackBerry Web Desktop Manager to install, manage, and

 

remove the applications that are installed on their BlackBerry devices.

 

 

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Contents Feature and Technical Overview Published 2013-11-07 SWD-20131107160132924 Contents BlackBerry Enterprise Solution security 103 Document revision history Date DescriptionFeature Description Whats New in BlackBerry Enterprise Server 5.0 SP4Increased efficiency of reconciliation Enhancements to security featuresEnhancements to access control ProcessOverview BlackBerry Enterprise Server BlackBerry Enterprise Server Architecture Architecture BlackBerry Enterprise ServerFeature and Technical Overview Component Description Devices BlackBerry Synchronization ServiceDatabase and the message store databases BlackBerry Web Desktop ManagerArchitecture Remote BlackBerry Collaboration Service ComponentDescriptionBlackBerry Administration Service BlackBerry Collaboration ServiceMessaging data that BlackBerry devices send Architecture Remote BlackBerry MDS Connection Service Architecture Remote BlackBerry Router Component Description Architecture Remote BlackBerry Administration Service Architecture Remote BlackBerry Attachment Service Enterprise Server, user accounts, and BlackBerry devicesBlackBerry device for viewing Architecture BlackBerry Web Desktop Manager Details and user informationComponent Description BlackBerry Enterprise Server Components and features BlackBerry Administration ServiceDomain Using the server view or component view BlackBerry Configuration PanelBlackBerry Mail Store Service Options for viewing the BlackBerryTable name Description Page BlackBerry messaging and collaboration services BlackBerry Messaging AgentEmail reconciliation You can turn off wireless email reconciliationContact list updates Appear with the same status on their BlackBerry devicesApplication on their BlackBerry devices If an attachment exceeds 64 KB, the BlackBerry device sendsAttachment in multiple data packets BlackBerry devicesBlackBerry Collaboration Service Using the BlackBerry Administration ServiceCan synchronize to their BlackBerry devices Conversations with multiple contacts Session managementSessions automatically and permits new sessions to start Contacts on their BlackBerry devicesMessages to contacts directly from their contact lists Formats on their BlackBerry devicesContact list on BlackBerry devices User is linked to an existing contact list entryBlackBerry Synchronization Service BlackBerry Attachment Service Format ExtensionHtm, .html BlackBerry MDS Connection ServiceAudio Amr, .mp3, .wav, .wma Corel WordPerfect Wpd RtfProxy auto-configuration .pac file Authentication methodsService requests user information and caches cookies Access controlBlackBerry Java Applications BlackBerry ApplicationsBlackBerry Browser Applications Type DescriptionFeature and Technical Overview BlackBerry Policy Service BlackBerry device managementControlling third-party applications on BlackBerry devices Configurations on the BlackBerry device automatically User account to the Default IT policy automaticallyBlackBerry Router Computer that can access the intranet BlackBerry Web Desktop ManagerApplication management Service statistics Suite installed, to BlackBerry devicesSimplified administration Over the wireless networkNotifies the users when a newer Keys Devices are connectedUsers cannot generate encryption Users cannot override emailUsers can synchronize the following Wireless activation BlackBerry Enterprise Solution 6 security Principles DescriptionSecurity features of the BlackBerry Enterprise Solution Data protectionConnect to the BlackBerry Enterprise Server Feature and Technical Overview Extending messaging security to a BlackBerry device Encrypting user data on a locked deviceManaging device access to the BlackBerry Enterprise Server Encrypting the device transport key on a locked deviceFeature and Technical Overview IT administration command Description Protection, you cannot use this commandDelete only the organization data Application data BlackBerry Enterprise Server High availability Feature and Technical Overview How a primary BlackBerry Enterprise Server self-demotes Feature and Technical Overview BlackBerry Configuration Database high availability BlackBerry Configuration Database mirroring Feature and Technical Overview High availability in a distributed environment Component High availability type DescriptionConnection Service instance Collaboration Service instanceConfiguration Database Using information that is stored in the BlackBerrySupport the authentication type that your organization uses Wi-Fi enabled devicesTypes of Wi-Fi networks Home Wi-Fi networksWireless access points Component Description Internet content Across multiple radio technologiesFeature and Technical Overview GSM/EDGE Feature and Technical OverviewWi-Fi enabled devices Characteristic Description Characteristic Description Security features of a Wi-Fi enabled device Expanded groups of Wi-Fi and VPN Direct access to the BlackBerryInfrastructure over a Wi-Fi connection Multiple Wi-Fi and VPN profilesBlackBerry Enterprise Server Process flows Messaging process flowsProcess flow Sending a message to a BlackBerry device Process flow Sending a message from a BlackBerry device Feature and Technical Overview Feature and Technical Overview Instant messaging process flows Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Message attachment process flows Process flow Viewing a message attachmentProcess flow Viewing an attachment using a link Feature and Technical Overview Organizer data process flows Feature and Technical Overview Process flow Adding a contact picture on a BlackBerry device Mobile data process flows Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview 100 BlackBerry device management process flows Feature and Technical Overview Glossary10 Generic access network controller Enterprise ServiceGeneric access network Destination service to route the data toMessage keys Service booksKerberos protocol Messaging serverUniversal Serial Bus Universal Content StreamUnlicensed Mobile Access Virtual private networkProvide feedback 107Legal notice 108109 Feature and Technical Overview