Blackberry blackberry enterprise server for microsoft exchange Feature and Technical Overview

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Feature and Technical Overview

BlackBerry Enterprise Server process flows

1.A user logs in to a collaboration client on a BlackBerry device.

2.The BlackBerry device compresses and encrypts the user ID and password, and sends them through the BlackBerry Router to the BlackBerry Dispatcher over port 3101.

3.The BlackBerry Dispatcher sends the request to the BlackBerry Collaboration Service over port 3200. If the BlackBerry Collaboration Service is located on a remote computer, the request remains encrypted using a Research In Motion proprietary protocol.

4.The BlackBerry Collaboration Service checks the BlackBerry Configuration Database to find out if the maximum number of sessions has been reached, and performs one of the following actions:

If the maximum number of sessions has been reached and a timeout limit is set, the BlackBerry Collaboration Service logs out any instant messaging sessions on BlackBerry devices that are out of coverage, and any instant messaging sessions that are no longer sending status messages to the BlackBerry Collaboration Service.

If no idle sessions exist, the BlackBerry Configuration Database sends a Server Busy status message to the BlackBerry device and rejects the login request.

If the maximum number of sessions is not set and the number of sessions equals the total number that the IBM Sametime API supports, the BlackBerry Configuration Database sends a Failed status message to the BlackBerry device and rejects the login request.

The BlackBerry Collaboration Service checks the BlackBerry Configuration Database to verify that the user has permission to use the collaboration client, and connects to the IBM Sametime server. The BlackBerry Collaboration Service starts an encrypted proxy connection over TCP/IP using the IBM Sametime API, reformats the request from the RIM proprietary protocol format into one that the IBM Sametime API supports, and sends the request.

By default, the BlackBerry Collaboration Service starts the connection over port 1533 unless you specify a custom port number.

5.The IBM Sametime server accepts the login request from the BlackBerry device, starts a dedicated TCP/IP connection for the session, and listens for requests from the BlackBerry device for the session.

6.The BlackBerry Collaboration Service sends the acceptance, in encrypted and compressed format, through the BlackBerry Dispatcher to the BlackBerry device, and creates a cache of the connectivity information to maintain the instant messaging session.

Process flow: Starting an instant messaging session using the BlackBerry Client for Novell GroupWise Messenger

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Contents Feature and Technical Overview Published 2013-11-07 SWD-20131107160132924 Contents BlackBerry Enterprise Solution security 103 Date Description Document revision historyWhats New in BlackBerry Enterprise Server 5.0 SP4 Feature DescriptionEnhancements to access control Enhancements to security featuresIncreased efficiency of reconciliation ProcessOverview BlackBerry Enterprise Server Architecture BlackBerry Enterprise Server BlackBerry Enterprise Server ArchitectureFeature and Technical Overview Component Description Database and the message store databases BlackBerry Synchronization ServiceDevices BlackBerry Web Desktop ManagerComponentDescription Architecture Remote BlackBerry Collaboration ServiceBlackBerry Collaboration Service BlackBerry Administration ServiceMessaging data that BlackBerry devices send Architecture Remote BlackBerry MDS Connection Service Architecture Remote BlackBerry Router Component Description Architecture Remote BlackBerry Administration Service Enterprise Server, user accounts, and BlackBerry devices Architecture Remote BlackBerry Attachment ServiceBlackBerry device for viewing Details and user information Architecture BlackBerry Web Desktop ManagerComponent Description BlackBerry Administration Service BlackBerry Enterprise Server Components and featuresBlackBerry Mail Store Service BlackBerry Configuration PanelDomain Using the server view or component view Options for viewing the BlackBerryTable name Description Page BlackBerry Messaging Agent BlackBerry messaging and collaboration servicesContact list updates You can turn off wireless email reconciliationEmail reconciliation Appear with the same status on their BlackBerry devicesAttachment in multiple data packets If an attachment exceeds 64 KB, the BlackBerry device sendsApplication on their BlackBerry devices BlackBerry devicesUsing the BlackBerry Administration Service BlackBerry Collaboration ServiceCan synchronize to their BlackBerry devices Sessions automatically and permits new sessions to start Session managementConversations with multiple contacts Contacts on their BlackBerry devicesContact list on BlackBerry devices Formats on their BlackBerry devicesMessages to contacts directly from their contact lists User is linked to an existing contact list entryBlackBerry Synchronization Service Format Extension BlackBerry Attachment ServiceAudio Amr, .mp3, .wav, .wma Corel WordPerfect Wpd BlackBerry MDS Connection ServiceHtm, .html RtfService requests user information and caches cookies Authentication methodsProxy auto-configuration .pac file Access controlBlackBerry Browser Applications BlackBerry ApplicationsBlackBerry Java Applications Type DescriptionFeature and Technical Overview BlackBerry device management BlackBerry Policy ServiceControlling third-party applications on BlackBerry devices User account to the Default IT policy automatically Configurations on the BlackBerry device automaticallyBlackBerry Router BlackBerry Web Desktop Manager Computer that can access the intranetApplication management Simplified administration Suite installed, to BlackBerry devicesService statistics Over the wireless networkNotifies the users when a newer Users cannot generate encryption Devices are connectedKeys Users cannot override emailUsers can synchronize the following Wireless activation Principles Description BlackBerry Enterprise Solution 6 securityData protection Security features of the BlackBerry Enterprise SolutionConnect to the BlackBerry Enterprise Server Feature and Technical Overview Encrypting user data on a locked device Extending messaging security to a BlackBerry deviceEncrypting the device transport key on a locked device Managing device access to the BlackBerry Enterprise ServerFeature and Technical Overview Protection, you cannot use this command IT administration command DescriptionDelete only the organization data Application data BlackBerry Enterprise Server High availability Feature and Technical Overview How a primary BlackBerry Enterprise Server self-demotes Feature and Technical Overview BlackBerry Configuration Database high availability BlackBerry Configuration Database mirroring Feature and Technical Overview Component High availability type Description High availability in a distributed environmentConfiguration Database Collaboration Service instanceConnection Service instance Using information that is stored in the BlackBerryTypes of Wi-Fi networks Wi-Fi enabled devicesSupport the authentication type that your organization uses Home Wi-Fi networksWireless access points Component Description Across multiple radio technologies Internet contentFeature and Technical Overview GSM/EDGE Feature and Technical OverviewWi-Fi enabled devices Characteristic Description Characteristic Description Security features of a Wi-Fi enabled device Infrastructure over a Wi-Fi connection Direct access to the BlackBerryExpanded groups of Wi-Fi and VPN Multiple Wi-Fi and VPN profilesMessaging process flows BlackBerry Enterprise Server Process flowsProcess flow Sending a message to a BlackBerry device Process flow Sending a message from a BlackBerry device Feature and Technical Overview Feature and Technical Overview Instant messaging process flows Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Process flow Viewing a message attachment Message attachment process flowsProcess flow Viewing an attachment using a link Feature and Technical Overview Organizer data process flows Feature and Technical Overview Process flow Adding a contact picture on a BlackBerry device Mobile data process flows Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview 100 BlackBerry device management process flows Feature and Technical Overview Glossary10 Generic access network Enterprise ServiceGeneric access network controller Destination service to route the data toKerberos protocol Service booksMessage keys Messaging serverUnlicensed Mobile Access Universal Content StreamUniversal Serial Bus Virtual private network107 Provide feedback108 Legal notice109 Feature and Technical Overview