Blackberry blackberry enterprise server for microsoft exchange manual BlackBerry Messaging Agent

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Feature and Technical Overview

BlackBerry Enterprise Server components and features

contact list, the BlackBerry Configuration Database might not contain the contact information for all user accounts on your organization's messaging server.

If the BlackBerry Configuration Database does not contain contact information for a user account, you cannot create the user account by searching for the contact information in the BlackBerry Administration Service. You can only create the user account if you use the Add from company directory option in the BlackBerry Administration Service. The Add from company directory option permits the BlackBerry Mail Store Service to search the contact information that is stored in the messaging environment so that you can create the user account even if the BlackBerry Configuration Database does not contain the contact information for the user account.

BlackBerry messaging and collaboration services

The BlackBerry messaging and collaboration services provide a wireless extension of your organization's messaging environment. These services include the BlackBerry Messaging Agent, BlackBerry Collaboration Service, BlackBerry Synchronization Service, and BlackBerry Attachment Service.

BlackBerry Messaging Agent

The BlackBerry Messaging Agent connects to your organization's messaging server and provides messaging services, calendar management, address lookups, attachment viewing, attachment downloading, and encryption key generation. The BlackBerry Messaging Agent acts as a gateway for the BlackBerry Synchronization Service to access organizer data on the messaging server. The BlackBerry Messaging Agent synchronizes configuration data between the BlackBerry Configuration Database and user mailboxes.

The BlackBerry Messaging Agent integrates with existing email accounts in your organization. The BlackBerry Messaging Agent redirects messages from users’ email applications to their BlackBerry devices automatically. If users configure identical signatures on their BlackBerry devices and in their email accounts, recipients cannot distinguish between messages that users send from BlackBerry devices and messages that they send from email applications.

When users move or delete messages or mark messages as read or unread on their BlackBerry devices or in their email applications, the BlackBerry Messaging Agent reconciles changes over the wireless network between BlackBerry devices and email applications. By default, BlackBerry devices and the BlackBerry Enterprise Server reconcile email messages over the wireless network.

Wireless messaging features

BlackBerry device users can use many of the same messaging features that are available in the email applications on their computers.

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Contents Feature and Technical Overview Published 2013-11-07 SWD-20131107160132924 Contents BlackBerry Enterprise Solution security 103 Document revision history Date DescriptionFeature Description Whats New in BlackBerry Enterprise Server 5.0 SP4Enhancements to security features Enhancements to access controlIncreased efficiency of reconciliation ProcessOverview BlackBerry Enterprise Server BlackBerry Enterprise Server Architecture Architecture BlackBerry Enterprise ServerFeature and Technical Overview Component Description BlackBerry Synchronization Service Database and the message store databasesDevices BlackBerry Web Desktop ManagerArchitecture Remote BlackBerry Collaboration Service ComponentDescriptionBlackBerry Collaboration Service BlackBerry Administration ServiceMessaging data that BlackBerry devices send Architecture Remote BlackBerry MDS Connection Service Architecture Remote BlackBerry Router Component Description Architecture Remote BlackBerry Administration Service Architecture Remote BlackBerry Attachment Service Enterprise Server, user accounts, and BlackBerry devicesBlackBerry device for viewing Architecture BlackBerry Web Desktop Manager Details and user informationComponent Description BlackBerry Enterprise Server Components and features BlackBerry Administration ServiceBlackBerry Configuration Panel BlackBerry Mail Store ServiceDomain Using the server view or component view Options for viewing the BlackBerryTable name Description Page BlackBerry messaging and collaboration services BlackBerry Messaging AgentYou can turn off wireless email reconciliation Contact list updatesEmail reconciliation Appear with the same status on their BlackBerry devicesIf an attachment exceeds 64 KB, the BlackBerry device sends Attachment in multiple data packetsApplication on their BlackBerry devices BlackBerry devicesUsing the BlackBerry Administration Service BlackBerry Collaboration ServiceCan synchronize to their BlackBerry devices Session management Sessions automatically and permits new sessions to startConversations with multiple contacts Contacts on their BlackBerry devicesFormats on their BlackBerry devices Contact list on BlackBerry devicesMessages to contacts directly from their contact lists User is linked to an existing contact list entryBlackBerry Synchronization Service BlackBerry Attachment Service Format ExtensionBlackBerry MDS Connection Service Audio Amr, .mp3, .wav, .wma Corel WordPerfect WpdHtm, .html RtfAuthentication methods Service requests user information and caches cookiesProxy auto-configuration .pac file Access controlBlackBerry Applications BlackBerry Browser ApplicationsBlackBerry Java Applications Type DescriptionFeature and Technical Overview BlackBerry device management BlackBerry Policy ServiceControlling third-party applications on BlackBerry devices User account to the Default IT policy automatically Configurations on the BlackBerry device automaticallyBlackBerry Router BlackBerry Web Desktop Manager Computer that can access the intranetApplication management Suite installed, to BlackBerry devices Simplified administrationService statistics Over the wireless networkNotifies the users when a newer Devices are connected Users cannot generate encryptionKeys Users cannot override emailUsers can synchronize the following Wireless activation BlackBerry Enterprise Solution 6 security Principles DescriptionData protection Security features of the BlackBerry Enterprise SolutionConnect to the BlackBerry Enterprise Server Feature and Technical Overview Extending messaging security to a BlackBerry device Encrypting user data on a locked deviceManaging device access to the BlackBerry Enterprise Server Encrypting the device transport key on a locked deviceFeature and Technical Overview Protection, you cannot use this command IT administration command DescriptionDelete only the organization data Application data BlackBerry Enterprise Server High availability Feature and Technical Overview How a primary BlackBerry Enterprise Server self-demotes Feature and Technical Overview BlackBerry Configuration Database high availability BlackBerry Configuration Database mirroring Feature and Technical Overview High availability in a distributed environment Component High availability type DescriptionCollaboration Service instance Configuration DatabaseConnection Service instance Using information that is stored in the BlackBerryWi-Fi enabled devices Types of Wi-Fi networksSupport the authentication type that your organization uses Home Wi-Fi networksWireless access points Component Description Internet content Across multiple radio technologiesFeature and Technical Overview GSM/EDGE Feature and Technical OverviewWi-Fi enabled devices Characteristic Description Characteristic Description Security features of a Wi-Fi enabled device Direct access to the BlackBerry Infrastructure over a Wi-Fi connectionExpanded groups of Wi-Fi and VPN Multiple Wi-Fi and VPN profilesMessaging process flows BlackBerry Enterprise Server Process flowsProcess flow Sending a message to a BlackBerry device Process flow Sending a message from a BlackBerry device Feature and Technical Overview Feature and Technical Overview Instant messaging process flows Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Message attachment process flows Process flow Viewing a message attachmentProcess flow Viewing an attachment using a link Feature and Technical Overview Organizer data process flows Feature and Technical Overview Process flow Adding a contact picture on a BlackBerry device Mobile data process flows Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview 100 BlackBerry device management process flows Feature and Technical Overview Glossary10 Enterprise Service Generic access networkGeneric access network controller Destination service to route the data toService books Kerberos protocolMessage keys Messaging serverUniversal Content Stream Unlicensed Mobile AccessUniversal Serial Bus Virtual private networkProvide feedback 107Legal notice 108109 Feature and Technical Overview