Blackberry blackberry enterprise server for microsoft exchange manual BlackBerry device management

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Feature and Technical Overview

BlackBerry Enterprise Server components and features

BlackBerry device management

You can use the BlackBerry Enterprise Server to control how you implement, maintain, and upgrade BlackBerry devices across your organization.

Controlling third-party applications on BlackBerry devices

Feature	Description
control the installation and removal of	You can use the BlackBerry Administration Service to install applications on
third-party applications	BlackBerry devices over the wireless network, or you can permit users to
	download and install third-party applications on their BlackBerry devices. You
	can remove applications from BlackBerry devices over the wireless network, and
	you can also prevent users from downloading applications.

control the resources that third-party	You can use standard application control policies or create custom application
applications can access	control policies to specify the resources that third-party applications can access
	on BlackBerry devices (for example, message, phone, and key store).
	You can create IT policies that specify the types of connections that third-party
	applications on BlackBerry devices can establish (for example, opening network
	connections inside the firewall).

BlackBerry Policy Service

The BlackBerry Policy Service sends IT policies and IT administration commands to BlackBerry devices and provisions service books over the wireless network. When you activate a BlackBerry device, change an IT policy, or request that a BlackBerry Enterprise Server resend service books, the BlackBerry Enterprise Server uses the BlackBerry Policy Service to send the updates to the BlackBerry device.

An IT policy consists of rules that define BlackBerry device security, settings for synchronizing data over the wireless network, and other behaviors for the individual groups or user accounts that you define. You can configure IT policies using the BlackBerry Administration Service.

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Contents Feature and Technical Overview Published 2013-11-07 SWD-20131107160132924 Contents BlackBerry Enterprise Solution security 103 Document revision history Date DescriptionFeature Description Whats New in BlackBerry Enterprise Server 5.0 SP4Enhancements to security features Enhancements to access controlIncreased efficiency of reconciliation ProcessOverview BlackBerry Enterprise Server BlackBerry Enterprise Server Architecture Architecture BlackBerry Enterprise ServerFeature and Technical Overview Component Description BlackBerry Synchronization Service Database and the message store databasesDevices BlackBerry Web Desktop ManagerArchitecture Remote BlackBerry Collaboration Service ComponentDescriptionBlackBerry Collaboration Service BlackBerry Administration ServiceMessaging data that BlackBerry devices send Architecture Remote BlackBerry MDS Connection Service Architecture Remote BlackBerry Router Component Description Architecture Remote BlackBerry Administration Service Architecture Remote BlackBerry Attachment Service Enterprise Server, user accounts, and BlackBerry devicesBlackBerry device for viewing Architecture BlackBerry Web Desktop Manager Details and user informationComponent Description BlackBerry Enterprise Server Components and features BlackBerry Administration ServiceBlackBerry Configuration Panel BlackBerry Mail Store ServiceDomain Using the server view or component view Options for viewing the BlackBerryTable name Description Page BlackBerry messaging and collaboration services BlackBerry Messaging AgentYou can turn off wireless email reconciliation Contact list updatesEmail reconciliation Appear with the same status on their BlackBerry devicesIf an attachment exceeds 64 KB, the BlackBerry device sends Attachment in multiple data packetsApplication on their BlackBerry devices BlackBerry devicesUsing the BlackBerry Administration Service BlackBerry Collaboration ServiceCan synchronize to their BlackBerry devices Session management Sessions automatically and permits new sessions to startConversations with multiple contacts Contacts on their BlackBerry devicesFormats on their BlackBerry devices Contact list on BlackBerry devicesMessages to contacts directly from their contact lists User is linked to an existing contact list entryBlackBerry Synchronization Service BlackBerry Attachment Service Format ExtensionBlackBerry MDS Connection Service Audio Amr, .mp3, .wav, .wma Corel WordPerfect WpdHtm, .html RtfAuthentication methods Service requests user information and caches cookiesProxy auto-configuration .pac file Access controlBlackBerry Applications BlackBerry Browser ApplicationsBlackBerry Java Applications Type DescriptionFeature and Technical Overview BlackBerry device management BlackBerry Policy ServiceControlling third-party applications on BlackBerry devices User account to the Default IT policy automatically Configurations on the BlackBerry device automaticallyBlackBerry Router BlackBerry Web Desktop Manager Computer that can access the intranetApplication management Suite installed, to BlackBerry devices Simplified administrationService statistics Over the wireless networkNotifies the users when a newer Devices are connected Users cannot generate encryptionKeys Users cannot override emailUsers can synchronize the following Wireless activation BlackBerry Enterprise Solution 6 security Principles DescriptionData protection Security features of the BlackBerry Enterprise SolutionConnect to the BlackBerry Enterprise Server Feature and Technical Overview Extending messaging security to a BlackBerry device Encrypting user data on a locked deviceManaging device access to the BlackBerry Enterprise Server Encrypting the device transport key on a locked deviceFeature and Technical Overview Protection, you cannot use this command IT administration command DescriptionDelete only the organization data Application data BlackBerry Enterprise Server High availability Feature and Technical Overview How a primary BlackBerry Enterprise Server self-demotes Feature and Technical Overview BlackBerry Configuration Database high availability BlackBerry Configuration Database mirroring Feature and Technical Overview High availability in a distributed environment Component High availability type DescriptionCollaboration Service instance Configuration DatabaseConnection Service instance Using information that is stored in the BlackBerryWi-Fi enabled devices Types of Wi-Fi networksSupport the authentication type that your organization uses Home Wi-Fi networksWireless access points Component Description Internet content Across multiple radio technologiesFeature and Technical Overview GSM/EDGE Feature and Technical OverviewWi-Fi enabled devices Characteristic Description Characteristic Description Security features of a Wi-Fi enabled device Direct access to the BlackBerry Infrastructure over a Wi-Fi connectionExpanded groups of Wi-Fi and VPN Multiple Wi-Fi and VPN profilesMessaging process flows BlackBerry Enterprise Server Process flowsProcess flow Sending a message to a BlackBerry device Process flow Sending a message from a BlackBerry device Feature and Technical Overview Feature and Technical Overview Instant messaging process flows Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Message attachment process flows Process flow Viewing a message attachmentProcess flow Viewing an attachment using a link Feature and Technical Overview Organizer data process flows Feature and Technical Overview Process flow Adding a contact picture on a BlackBerry device Mobile data process flows Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview 100 BlackBerry device management process flows Feature and Technical Overview Glossary10 Enterprise Service Generic access networkGeneric access network controller Destination service to route the data toService books Kerberos protocolMessage keys Messaging serverUniversal Content Stream Unlicensed Mobile AccessUniversal Serial Bus Virtual private networkProvide feedback 107Legal notice 108109 Feature and Technical Overview