Blackberry blackberry enterprise server for microsoft exchange manual

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Feature and Technical Overview

BlackBerry Enterprise Server high availability

The BlackBerry Enterprise Server components calculate their health scores by examining their operating health, the stability of their connections to other components, and the health scores of the other components.

The health score of the BlackBerry Enterprise Server consists of various health parameters. Each health parameter indicates whether a particular service or feature is available. If you turn on the automatic failover feature for the BlackBerry Enterprise Server, you can configure health parameters so that the BlackBerry Enterprise Server fails over automatically when critical services or features are no longer available.

Conditions for failover to a standby BlackBerry Enterprise Server

Failover between the primary and standby BlackBerry Enterprise Server instances occurs when the standby BlackBerry Enterprise Server determines that its health score is above the promotion threshold and one or more of the following events occurred:

•The standby BlackBerry Enterprise Server receives a health score from the primary BlackBerry Enterprise Server that is below the failover threshold.

•The standby BlackBerry Enterprise Server reads, in the BlackBerry Configuration Database, a health score for the primary BlackBerry Enterprise Server that is below the failover threshold.

•The standby BlackBerry Enterprise Server does not receive a response when it checks the BlackBerry Dispatcher for the health score of the primary BlackBerry Enterprise Server.

•The standby BlackBerry Enterprise Server pings the BlackBerry Dispatcher on the network but cannot determine whether the primary BlackBerry Enterprise Server is running.

How a primary BlackBerry Enterprise Server self-demotes

After the primary BlackBerry Enterprise Server receives a request from a standby BlackBerry Enterprise Server to self- demote, the primary BlackBerry Enterprise Server performs the following actions:

•closes its SRP connection to the BlackBerry Infrastructure

•stops the flow of all messages

•stops the Novell GroupWise SOAP connector if your organization's environment includes the BlackBerry Enterprise Server for Novell GroupWise

•demotes its connections to the messaging server and BlackBerry Configuration Database to standby connections

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Contents Feature and Technical Overview Published 2013-11-07 SWD-20131107160132924 Contents BlackBerry Enterprise Solution security 103 Document revision history Date DescriptionFeature Description Whats New in BlackBerry Enterprise Server 5.0 SP4Increased efficiency of reconciliation Enhancements to security featuresEnhancements to access control ProcessOverview BlackBerry Enterprise Server BlackBerry Enterprise Server Architecture Architecture BlackBerry Enterprise ServerFeature and Technical Overview Component Description Devices BlackBerry Synchronization ServiceDatabase and the message store databases BlackBerry Web Desktop ManagerArchitecture Remote BlackBerry Collaboration Service ComponentDescriptionBlackBerry Collaboration Service BlackBerry Administration ServiceMessaging data that BlackBerry devices send Architecture Remote BlackBerry MDS Connection Service Architecture Remote BlackBerry Router Component Description Architecture Remote BlackBerry Administration Service Architecture Remote BlackBerry Attachment Service Enterprise Server, user accounts, and BlackBerry devicesBlackBerry device for viewing Architecture BlackBerry Web Desktop Manager Details and user informationComponent Description BlackBerry Enterprise Server Components and features BlackBerry Administration ServiceDomain Using the server view or component view BlackBerry Configuration PanelBlackBerry Mail Store Service Options for viewing the BlackBerryTable name Description Page BlackBerry messaging and collaboration services BlackBerry Messaging AgentEmail reconciliation You can turn off wireless email reconciliationContact list updates Appear with the same status on their BlackBerry devicesApplication on their BlackBerry devices If an attachment exceeds 64 KB, the BlackBerry device sendsAttachment in multiple data packets BlackBerry devicesUsing the BlackBerry Administration Service BlackBerry Collaboration ServiceCan synchronize to their BlackBerry devices Conversations with multiple contacts Session managementSessions automatically and permits new sessions to start Contacts on their BlackBerry devicesMessages to contacts directly from their contact lists Formats on their BlackBerry devicesContact list on BlackBerry devices User is linked to an existing contact list entryBlackBerry Synchronization Service BlackBerry Attachment Service Format ExtensionHtm, .html BlackBerry MDS Connection ServiceAudio Amr, .mp3, .wav, .wma Corel WordPerfect Wpd RtfProxy auto-configuration .pac file Authentication methodsService requests user information and caches cookies Access controlBlackBerry Java Applications BlackBerry ApplicationsBlackBerry Browser Applications Type DescriptionFeature and Technical Overview BlackBerry device management BlackBerry Policy ServiceControlling third-party applications on BlackBerry devices User account to the Default IT policy automatically Configurations on the BlackBerry device automaticallyBlackBerry Router BlackBerry Web Desktop Manager Computer that can access the intranetApplication management Service statistics Suite installed, to BlackBerry devicesSimplified administration Over the wireless networkNotifies the users when a newer Keys Devices are connectedUsers cannot generate encryption Users cannot override emailUsers can synchronize the following Wireless activation BlackBerry Enterprise Solution 6 security Principles DescriptionData protection Security features of the BlackBerry Enterprise SolutionConnect to the BlackBerry Enterprise Server Feature and Technical Overview Extending messaging security to a BlackBerry device Encrypting user data on a locked deviceManaging device access to the BlackBerry Enterprise Server Encrypting the device transport key on a locked deviceFeature and Technical Overview Protection, you cannot use this command IT administration command DescriptionDelete only the organization data Application data BlackBerry Enterprise Server High availability Feature and Technical Overview How a primary BlackBerry Enterprise Server self-demotes Feature and Technical Overview BlackBerry Configuration Database high availability BlackBerry Configuration Database mirroring Feature and Technical Overview High availability in a distributed environment Component High availability type DescriptionConnection Service instance Collaboration Service instanceConfiguration Database Using information that is stored in the BlackBerrySupport the authentication type that your organization uses Wi-Fi enabled devicesTypes of Wi-Fi networks Home Wi-Fi networksWireless access points Component Description Internet content Across multiple radio technologiesFeature and Technical Overview GSM/EDGE Feature and Technical OverviewWi-Fi enabled devices Characteristic Description Characteristic Description Security features of a Wi-Fi enabled device Expanded groups of Wi-Fi and VPN Direct access to the BlackBerryInfrastructure over a Wi-Fi connection Multiple Wi-Fi and VPN profilesMessaging process flows BlackBerry Enterprise Server Process flowsProcess flow Sending a message to a BlackBerry device Process flow Sending a message from a BlackBerry device Feature and Technical Overview Feature and Technical Overview Instant messaging process flows Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Message attachment process flows Process flow Viewing a message attachmentProcess flow Viewing an attachment using a link Feature and Technical Overview Organizer data process flows Feature and Technical Overview Process flow Adding a contact picture on a BlackBerry device Mobile data process flows Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview 100 BlackBerry device management process flows Feature and Technical Overview Glossary10 Generic access network controller Enterprise ServiceGeneric access network Destination service to route the data toMessage keys Service booksKerberos protocol Messaging serverUniversal Serial Bus Universal Content StreamUnlicensed Mobile Access Virtual private networkProvide feedback 107Legal notice 108109 Feature and Technical Overview