Blackberry blackberry enterprise server for microsoft exchange manual

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Feature and Technical Overview

BlackBerry Enterprise Server high availability

High availability in a distributed environment

If you install multiple BlackBerry Enterprise Server components on different computers to create a distributed environment, you can configure the components for high availability. High availability for a distributed component requires that you install two or more instances of the component in your organization's environment. When an instance stops responding, the other instances can take over.

When you install multiple BlackBerry Enterprise Server components in a distributed environment, each BlackBerry Enterprise Server component implements high availablility differently.

Component

High availability type

Description

 

 

 

BlackBerry Administration

load balancing using DNS

When you install two or more BlackBerry Administration

Service

round robin, or a hardware

Service instances, you can create a BlackBerry

 

load balancer

Administration Service pool. You can access the BlackBerry

 

 

Administration Service instances using a single web

 

 

address. The load is distributed across the instances. If a

 

 

BlackBerry Administration Service instance stops

 

 

responding, the pool routes requests to the available

 

 

instances.

 

 

 

BlackBerry Attachment

load-balancing with primary

When you install two or more BlackBerry Attachment

Service

and secondary groups

Service instances, you can create a BlackBerry Attachment

 

 

Service pool for each BlackBerry Enterprise Server

 

 

instance. You can configure a pool with a primary group of

 

 

instances and, optionally, a secondary group of instances.

 

 

The BlackBerry Enterprise Server sends all requests to the

 

 

primary group. If the primary group cannot convert a

 

 

specific file format, the BlackBerry Enterprise Server

 

 

forwards conversion requests for the specific file format to

 

 

the secondary group.

 

 

 

BlackBerry Collaboration

failover with an active

When you install two or more BlackBerry Collaboration

Service

connection to one instance

Service instances, you can create a BlackBerry

 

and standby connections to

Collaboration Service pool for each BlackBerry Enterprise

 

other instances

Server instance. Each BlackBerry Enterprise Server assigns

 

 

one of the connections to the BlackBerry Collaboration

 

 

Service instances as the active connection, and the other

 

 

connections as standby connections. If the BlackBerry

 

 

Collaboration Service that the active connection is assigned

 

 

to stops responding, the BlackBerry Enterprise Server

 

 

 

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Contents Feature and Technical Overview Published 2013-11-07 SWD-20131107160132924 Contents BlackBerry Enterprise Solution security 103 Date Description Document revision historyWhats New in BlackBerry Enterprise Server 5.0 SP4 Feature DescriptionProcess Enhancements to security featuresEnhancements to access control Increased efficiency of reconciliationOverview BlackBerry Enterprise Server Architecture BlackBerry Enterprise Server BlackBerry Enterprise Server ArchitectureFeature and Technical Overview Component Description BlackBerry Web Desktop Manager BlackBerry Synchronization ServiceDatabase and the message store databases DevicesComponentDescription Architecture Remote BlackBerry Collaboration ServiceBlackBerry Administration Service BlackBerry Collaboration ServiceMessaging data that BlackBerry devices send Architecture Remote BlackBerry MDS Connection Service Architecture Remote BlackBerry Router Component Description Architecture Remote BlackBerry Administration Service Enterprise Server, user accounts, and BlackBerry devices Architecture Remote BlackBerry Attachment ServiceBlackBerry device for viewing Details and user information Architecture BlackBerry Web Desktop ManagerComponent Description BlackBerry Administration Service BlackBerry Enterprise Server Components and featuresOptions for viewing the BlackBerry BlackBerry Configuration PanelBlackBerry Mail Store Service Domain Using the server view or component viewTable name Description Page BlackBerry Messaging Agent BlackBerry messaging and collaboration servicesAppear with the same status on their BlackBerry devices You can turn off wireless email reconciliationContact list updates Email reconciliationBlackBerry devices If an attachment exceeds 64 KB, the BlackBerry device sendsAttachment in multiple data packets Application on their BlackBerry devicesBlackBerry Collaboration Service Using the BlackBerry Administration ServiceCan synchronize to their BlackBerry devices Contacts on their BlackBerry devices Session managementSessions automatically and permits new sessions to start Conversations with multiple contactsUser is linked to an existing contact list entry Formats on their BlackBerry devicesContact list on BlackBerry devices Messages to contacts directly from their contact listsBlackBerry Synchronization Service Format Extension BlackBerry Attachment ServiceRtf BlackBerry MDS Connection ServiceAudio Amr, .mp3, .wav, .wma Corel WordPerfect Wpd Htm, .htmlAccess control Authentication methodsService requests user information and caches cookies Proxy auto-configuration .pac fileType Description BlackBerry ApplicationsBlackBerry Browser Applications BlackBerry Java ApplicationsFeature and Technical Overview BlackBerry Policy Service BlackBerry device managementControlling third-party applications on BlackBerry devices Configurations on the BlackBerry device automatically User account to the Default IT policy automaticallyBlackBerry Router Computer that can access the intranet BlackBerry Web Desktop ManagerApplication management Over the wireless network Suite installed, to BlackBerry devicesSimplified administration Service statisticsNotifies the users when a newer Users cannot override email Devices are connectedUsers cannot generate encryption KeysUsers can synchronize the following Wireless activation Principles Description BlackBerry Enterprise Solution 6 securitySecurity features of the BlackBerry Enterprise Solution Data protectionConnect to the BlackBerry Enterprise Server Feature and Technical Overview Encrypting user data on a locked device Extending messaging security to a BlackBerry deviceEncrypting the device transport key on a locked device Managing device access to the BlackBerry Enterprise ServerFeature and Technical Overview IT administration command Description Protection, you cannot use this commandDelete only the organization data Application data BlackBerry Enterprise Server High availability Feature and Technical Overview How a primary BlackBerry Enterprise Server self-demotes Feature and Technical Overview BlackBerry Configuration Database high availability BlackBerry Configuration Database mirroring Feature and Technical Overview Component High availability type Description High availability in a distributed environmentUsing information that is stored in the BlackBerry Collaboration Service instanceConfiguration Database Connection Service instanceHome Wi-Fi networks Wi-Fi enabled devicesTypes of Wi-Fi networks Support the authentication type that your organization usesWireless access points Component Description Across multiple radio technologies Internet contentFeature and Technical Overview GSM/EDGE Feature and Technical OverviewWi-Fi enabled devices Characteristic Description Characteristic Description Security features of a Wi-Fi enabled device Multiple Wi-Fi and VPN profiles Direct access to the BlackBerryInfrastructure over a Wi-Fi connection Expanded groups of Wi-Fi and VPNBlackBerry Enterprise Server Process flows Messaging process flowsProcess flow Sending a message to a BlackBerry device Process flow Sending a message from a BlackBerry device Feature and Technical Overview Feature and Technical Overview Instant messaging process flows Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Process flow Viewing a message attachment Message attachment process flowsProcess flow Viewing an attachment using a link Feature and Technical Overview Organizer data process flows Feature and Technical Overview Process flow Adding a contact picture on a BlackBerry device Mobile data process flows Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview Feature and Technical Overview 100 BlackBerry device management process flows Feature and Technical Overview Glossary10 Destination service to route the data to Enterprise ServiceGeneric access network Generic access network controllerMessaging server Service booksKerberos protocol Message keysVirtual private network Universal Content StreamUnlicensed Mobile Access Universal Serial Bus107 Provide feedback108 Legal notice109 Feature and Technical Overview