Motorola DCX3510-M installation manual Cold Reset Procedure, Remote Control Cold Reset

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Installation

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Installation

 

Before you move or change components on the subscriber’s entertainment system:

Review the installation instructions.

Determine if you are connecting the set-top to the TV by the composite (baseband) video input or a High-Definition video input (component video, HDMI, or IEEE-1394).

Determine if the subscriber has other equipment to be connected to the terminal (home theater or A/V receiver, VCR, etc.).

Verify that you have the necessary cables and other required items.

If the terminal was previously used, clear its hard drive before installing it at a new subscriber location.

Cold Reset Procedure

This section describes the Cold Reset procedure for Motorola’s DCX3510-M set-top. The cold reset is generally used by operational and field personnel to accomplish the following:

Restore the set-top to a known state.

Clear channel maps and application settings.

Remove application and software objects above the platform code.

Clear the Out of Band (OOB) Last Known Carrier (LKC) and force the units to hunt for a new OOB control channel.

Remote Control Cold Reset

1.Remove the set-top from its packaging.

2.Apply AC power to the set-top.

3.Point the remote control at the set-top and press the SELECT key. The POWER LED on the front panel begins to flash slowly.

4.Release the SELECT key.

5.Within 2 seconds, press the 3 key on the remote control.

The POWER LED flashes quickly.

6.Within 2 seconds, press the 2 key on the remote control. The POWER LED will flash slowly.

7.Within 2 seconds, press the 8 key on the remote control.

The POWER and MESSAGE LEDs flash two times, and the set-top performs a cold reset operation.

High-Definition DVR DCX3510-M • Installation Manual

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365-095-17066-x.1

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Contents DCX3510-M Page Safety & Regulatory Information During Transportation to the Subscriber HomeDuring Installation FCC ComplianceFCC Declaration Of Conformity Recycling your Motorola EquipmentYou may You may notGovernment Restricted Rights Contents Troubleshooting Configuring the User SettingsDiagnostics Figures Figures 1Introduction Tuners FeaturesStandard Audio/Video Features Standard DVR Functionality DVR recording time guidelinesStandard Digital Hdtv Channels ChannelsIf You Need Help Standard Data FeaturesStandard Miscellaneous Features Calling for Repairs Front Panel Front panelVideo Format Indicators Front Panel Display Rear Panel CardCold Reset Procedure Remote Control Cold ResetClearing the Hard Drive Video Connection Options ComponentYPbPr Hdmi or IEEE-1394Digital audio optical Audio Connection OptionsAudio Connection Options Installation Overview IEEE-1394 Connecting an Hdtv Single Connection for Video/AudioCable Connecting an Hdtv Single Connection for Video/Audio Audio Connecting an Hdtv Separate Video/Audio ConnectionsComponent Video YPbPr Connecting an Hdtv Separate Video/Audio Connections Connecting an A/V Receiver Audio Connecting an A/V Receiver Audio Connecting a Standard-Definition TV Sdtv Connecting a Standard-definition TV SdtvInstallation Installation Connecting an A/V Receiver, SDTV, and VCR Connecting an A/V Receiver, SDTV, and VCR Connecting to an External eSATA DVR/Hard Drive Connecting to an External eSATA DVR/Hard DriveData Features Data Device ConnectionsOperational Check for the Remote Control Operational check proceduresConfiguring the User Settings User Settings Menu Main Screen Default User Settings Menu-No Hdmi ConnectionDefault User Settings Menu -With Hdmi Connection User Settings-Main Menu Field Descriptions TV TypeHDMI/YPbPr OutputNative Mode SettingsOverride AdditionalCaption SubtitleAdvanced Audio/VideoNative Mode Settings Screen Native Mode Settings Menu ScreenNative Mode Settings Field Descriptions Restore Default Native Settings480p EnhancedAdditional Hdmi Settings Screen Additional Hdmi Settings ScreenAdditional Hdmi Settings Field Descriptions HDMI/DVI ModeColor Space Audio OutputLip Sync Delay Menu Restore Default Hdmi SettingsAdditional Closed Caption Settings Screen Additional Closed Caption Settings Menu ScreenAdditional Closed Caption Settings Field Descriptions Subtitle and DVS Settings Screen Subtitle and DVS Settings Menu ScreenSubtitle and DVS Settings Field Descriptions Descriptive Video ServiceSubtitles LanguageAdvanced Audio/Video Settings Screen Advanced Audio/Video Settings Menu ScreenAdvanced Audio/Video Settings Field Descriptions Dolby VolumeGraphics Overlaying the Video Video Sharpness5Diagnostics Using the DiagnosticsDiagnostic Main Menu Screen General StatusError Error Code DescriptionConnected State Platform IDPurchase Status Purchase Status Diagnostic Field Descriptions OOB Status Diagnostic Screen Out-Of-Band OOB StatusOOB Diagnostic Field Descriptions Network PID Hunt ModeAgile OOB Tuner Hunting High-Definition DVR DCX3510-M Installation Manual In-Band Status Diagnostic Screen In-Band StatusIn-Band Status Diagnostic Field Descriptions Unit Address Diagnostic Screen Unit AddressUnit Address Diagnostic Field Descriptions Separable Security Diagnostic Field Descriptions Separable SecurityMSO Phone Number CableCARDCurrent Channel Status Diagnostic Screens Current Channel StatusCurrent Channel Status Diagnostic Field Descriptions SDV Client TunedRC Flag RF Upstream Modem Diagnostic Screen RF Modem UpstreamRF Upstream Modem Front Panel Display RF Upstream Modem Diagnostic Field Descriptions Code ModulesLevel Back AddressFront Panel Display For Code Modules Code Modules Diagnostic Field Descriptions Postponed Memory Configuration Audio/Video StatusSystem RAM The allocated system RAM in MB Flash Allocated flash memory in MBPdif Output OSD Display DescriptionLFE Low Frequency EffectAudio / Video MuteSt Caption Row Caption Detected OSD Display Description OSD Display DefinitionInput Sources Digital SubtitleOutput Format Interface Status Diagnostic Screens Interface StatusInterface Status Diagnostic Field Descriptions DVR/Hard Drive Status Diagnostic Screens DVR/Hard Drive StatusDVR/Hard Drive Status Diagnostic Field Descriptions State Temp FMax Temp Over TempDocsis Enabled Docsis StatusAcquire DS Channel Obtain USConfiguration File Network AccessEstablish IP ConnectivityPower Level Srvr # IP Addr Application Specific InformationServer# Name Interactive Status Diagnostic Screen Interactive StatusInteractive Status Diagnostic Field Descriptions IP AddressUpstream ID Downstream IDInitstopped Connected Home Diagnostic Screens Connected HomeConnected Home Diagnostic Field Descriptions MAC/IPWill not power on DCX3510-MRemote Control does notThere is no video On the TV screenNo graphics or Program guidesThere are black Bars on all fourSides PictureMotorola Mobility, Inc