Motorola DCX3510-M Error Code Description, Connected State, Platform ID, Family ID, Model ID

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Diagnostics

B

Environment code

 

Error code

 

 

 

Figure 22: Example General Status display (no error)

Table 10: General Status Diagnostic Field Descriptions

 

Field

Description

 

 

 

 

 

 

 

Error

Error codes display on the LED and OSD when an error occurs. If multiple errors

 

 

occur, the last recorded error is displayed:

 

 

 

 

 

 

 

Error Code

Description

 

 

 

 

 

 

 

EP00

No error

 

 

 

 

 

 

 

EP01

Not connected

 

 

 

 

 

 

 

EP03

DRAM error

 

 

 

 

 

 

 

EP04

SRAM error

 

 

 

 

 

 

 

EP07

ROM verification failure

 

 

 

 

 

 

 

EP08

RAM test failure

 

 

 

 

 

 

 

EP09

Battery test failure

 

 

 

 

 

 

 

EP11

Invalid unit address

 

 

 

 

 

 

 

EP12

Power on self test failure

 

 

 

 

 

 

 

EP14

GITV startup failure

 

 

 

 

 

 

 

EP15

TSI structure corrupt

 

 

 

 

 

 

 

EP18

Driver initialization failure

 

 

 

 

 

Connected State

A DCX-operations connect or disconnect message determines whether the

 

 

DCX3510-M is CONNECTED or DISCONNECTED.

 

 

 

 

 

Platform ID

A unique 16-bit hexadecimal number that identifies the platform image (also called

 

 

the ROM ID).

 

 

 

 

 

 

 

Family ID

The manufacturer and product family, in hexadecimal.

 

 

 

 

 

 

Model ID

The model, in hexadecimal.

 

 

 

 

 

 

 

 

 

 

 

 

High-Definition DVR DCX3510-M • Installation Manual

52

365-095-17066-x.1

 

 

 

Image 59
Contents DCX3510-M Page During Transportation to the Subscriber Home Safety & Regulatory InformationFCC Compliance During InstallationRecycling your Motorola Equipment FCC Declaration Of ConformityYou may not You mayGovernment Restricted Rights Contents Troubleshooting Configuring the User SettingsDiagnostics Figures Figures 1Introduction Tuners FeaturesStandard Audio/Video Features Channels Standard DVR FunctionalityDVR recording time guidelines Standard Digital Hdtv ChannelsIf You Need Help Standard Data FeaturesStandard Miscellaneous Features Calling for Repairs Front panel Front PanelVideo Format Indicators Front Panel Display Card Rear PanelRemote Control Cold Reset Cold Reset ProcedureClearing the Hard Drive Hdmi or IEEE-1394 Video Connection OptionsComponent YPbPrDigital audio optical Audio Connection OptionsAudio Connection Options Installation Overview IEEE-1394 Connecting an Hdtv Single Connection for Video/AudioCable Connecting an Hdtv Single Connection for Video/Audio Audio Connecting an Hdtv Separate Video/Audio ConnectionsComponent Video YPbPr Connecting an Hdtv Separate Video/Audio Connections Connecting an A/V Receiver Audio Connecting an A/V Receiver Audio Connecting a Standard-definition TV Sdtv Connecting a Standard-Definition TV SdtvInstallation Installation Connecting an A/V Receiver, SDTV, and VCR Connecting an A/V Receiver, SDTV, and VCR Connecting to an External eSATA DVR/Hard Drive Connecting to an External eSATA DVR/Hard DriveData Device Connections Data FeaturesOperational check procedures Operational Check for the Remote ControlConfiguring the User Settings Default User Settings Menu-No Hdmi Connection User Settings Menu Main ScreenDefault User Settings Menu -With Hdmi Connection Output User Settings-Main Menu Field DescriptionsTV Type HDMI/YPbPrAdditional Native ModeSettings OverrideAudio/Video CaptionSubtitle AdvancedNative Mode Settings Menu Screen Native Mode Settings ScreenNative Mode Settings Field Descriptions Enhanced Restore DefaultNative Settings 480pAdditional Hdmi Settings Screen Additional Hdmi Settings ScreenAudio Output Additional Hdmi Settings Field DescriptionsHDMI/DVI Mode Color SpaceMenu Restore Default Hdmi Settings Lip Sync DelayAdditional Closed Caption Settings Menu Screen Additional Closed Caption Settings ScreenAdditional Closed Caption Settings Field Descriptions Subtitle and DVS Settings Menu Screen Subtitle and DVS Settings ScreenLanguage Subtitle and DVS Settings Field DescriptionsDescriptive Video Service SubtitlesAdvanced Audio/Video Settings Menu Screen Advanced Audio/Video Settings ScreenVideo Sharpness Advanced Audio/Video Settings Field DescriptionsDolby Volume Graphics Overlaying the VideoUsing the Diagnostics 5DiagnosticsGeneral Status Diagnostic Main Menu ScreenPlatform ID ErrorError Code Description Connected StatePurchase Status Purchase Status Diagnostic Field Descriptions Out-Of-Band OOB Status OOB Status Diagnostic ScreenOOB Diagnostic Field Descriptions Network PID Hunt ModeAgile OOB Tuner Hunting High-Definition DVR DCX3510-M Installation Manual In-Band Status In-Band Status Diagnostic ScreenIn-Band Status Diagnostic Field Descriptions Unit Address Unit Address Diagnostic ScreenUnit Address Diagnostic Field Descriptions Separable Security Separable Security Diagnostic Field DescriptionsNumber CableCARD MSO PhoneCurrent Channel Status Current Channel Status Diagnostic ScreensCurrent Channel Status Diagnostic Field Descriptions SDV Client TunedRC Flag RF Modem Upstream RF Upstream Modem Diagnostic ScreenRF Upstream Modem Front Panel Display Back Address RF Upstream Modem Diagnostic Field DescriptionsCode Modules LevelFront Panel Display For Code Modules Code Modules Diagnostic Field Descriptions Postponed Flash Allocated flash memory in MB Memory ConfigurationAudio/Video Status System RAM The allocated system RAM in MBFrequency Effect Pdif OutputOSD Display Description LFE LowOSD Display Definition Audio / VideoMute St Caption Row Caption Detected OSD Display DescriptionInput Sources Digital SubtitleOutput Format Interface Status Interface Status Diagnostic ScreensInterface Status Diagnostic Field Descriptions DVR/Hard Drive Status DVR/Hard Drive Status Diagnostic ScreensDVR/Hard Drive Status Diagnostic Field Descriptions Over Temp StateTemp F Max TempObtain US Docsis EnabledDocsis Status Acquire DS ChannelConnectivity Configuration FileNetwork Access Establish IPPower Level Srvr # IP Addr Application Specific InformationServer# Name Interactive Status Interactive Status Diagnostic ScreenDownstream ID Interactive Status Diagnostic Field DescriptionsIP Address Upstream IDInitstopped Connected Home Connected Home Diagnostic ScreensMAC/IP Connected Home Diagnostic Field DescriptionsControl does not Will not power onDCX3510-M RemoteProgram guides There is no videoOn the TV screen No graphics orPicture There are blackBars on all four SidesMotorola Mobility, Inc