Motorola Guide to DCX3510-M Features and Installation

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Installation

Clearing the Hard Drive

B

On a previously-used cable terminal, delete all recorded programs from the hard drive before installing it at a new subscriber location. This prevents the new subscriber from viewing programming they may not have purchased or may not want to see.

To prevent subscribers from accidentally deleting all of their recorded programs, a specific set of keystrokes is required to clear the hard drive. The DCX3510-M does not need to be connected to a television in order to clear the hard drive using this process.

To clear the hard drive:

1.Start the diagnostics as described in the Using the Diagnostics section; d 01 is displayed on the front-panel display.

2.Using a remote control, within five seconds, press REPLAY, MY DVR three times, and LIVE TV. (On some remote controls, the MY DVR key may be labeled LIST.)

3.If you correctly enter this key sequence in five seconds or less, the hard drive is cleared and the front-panel displays Clr.

4.If Clr is not displayed, re-enter the key sequence in step 2.

5.If Clr is displayed, press any other key on the remote control to reset the terminal, turn it off, and complete the clearing process.

High-Definition DVR DCX3510-M • Installation Manual

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365-095-17066-x.1

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Contents DCX3510-M Page During Transportation to the Subscriber Home Safety & Regulatory InformationFCC Compliance During InstallationRecycling your Motorola Equipment FCC Declaration Of ConformityYou may not You mayGovernment Restricted Rights Contents Configuring the User Settings DiagnosticsTroubleshooting Figures Figures 1Introduction Features Standard Audio/Video FeaturesTuners DVR recording time guidelines Standard DVR FunctionalityStandard Digital Hdtv Channels ChannelsStandard Data Features Standard Miscellaneous FeaturesIf You Need Help Calling for Repairs Front panel Front PanelVideo Format Indicators Front Panel Display Card Rear PanelRemote Control Cold Reset Cold Reset ProcedureClearing the Hard Drive Component Video Connection OptionsYPbPr Hdmi or IEEE-1394Audio Connection Options Audio Connection OptionsDigital audio optical Installation Overview Connecting an Hdtv Single Connection for Video/Audio CableIEEE-1394 Connecting an Hdtv Single Connection for Video/Audio Connecting an Hdtv Separate Video/Audio Connections Component Video YPbPrAudio Connecting an Hdtv Separate Video/Audio Connections Connecting an A/V Receiver Audio Connecting an A/V Receiver Audio Connecting a Standard-definition TV Sdtv Connecting a Standard-Definition TV SdtvInstallation Installation Connecting an A/V Receiver, SDTV, and VCR Connecting an A/V Receiver, SDTV, and VCR Connecting to an External eSATA DVR/Hard Drive Connecting to an External eSATA DVR/Hard DriveData Device Connections Data FeaturesOperational check procedures Operational Check for the Remote ControlConfiguring the User Settings Default User Settings Menu-No Hdmi Connection User Settings Menu Main ScreenDefault User Settings Menu -With Hdmi Connection TV Type User Settings-Main Menu Field DescriptionsHDMI/YPbPr OutputSettings Native ModeOverride AdditionalSubtitle CaptionAdvanced Audio/VideoNative Mode Settings Menu Screen Native Mode Settings ScreenNative Mode Settings Field Descriptions Native Settings Restore Default480p EnhancedAdditional Hdmi Settings Screen Additional Hdmi Settings ScreenHDMI/DVI Mode Additional Hdmi Settings Field DescriptionsColor Space Audio OutputMenu Restore Default Hdmi Settings Lip Sync DelayAdditional Closed Caption Settings Menu Screen Additional Closed Caption Settings ScreenAdditional Closed Caption Settings Field Descriptions Subtitle and DVS Settings Menu Screen Subtitle and DVS Settings ScreenDescriptive Video Service Subtitle and DVS Settings Field DescriptionsSubtitles LanguageAdvanced Audio/Video Settings Menu Screen Advanced Audio/Video Settings ScreenDolby Volume Advanced Audio/Video Settings Field DescriptionsGraphics Overlaying the Video Video SharpnessUsing the Diagnostics 5DiagnosticsGeneral Status Diagnostic Main Menu ScreenError Code Description ErrorConnected State Platform IDPurchase Status Purchase Status Diagnostic Field Descriptions Out-Of-Band OOB Status OOB Status Diagnostic ScreenOOB Diagnostic Field Descriptions Hunt Mode Agile OOB Tuner HuntingNetwork PID High-Definition DVR DCX3510-M Installation Manual In-Band Status In-Band Status Diagnostic ScreenIn-Band Status Diagnostic Field Descriptions Unit Address Unit Address Diagnostic ScreenUnit Address Diagnostic Field Descriptions Separable Security Separable Security Diagnostic Field DescriptionsNumber CableCARD MSO PhoneCurrent Channel Status Current Channel Status Diagnostic ScreensCurrent Channel Status Diagnostic Field Descriptions Tuned RC FlagSDV Client RF Modem Upstream RF Upstream Modem Diagnostic ScreenRF Upstream Modem Front Panel Display Code Modules RF Upstream Modem Diagnostic Field DescriptionsLevel Back AddressFront Panel Display For Code Modules Code Modules Diagnostic Field Descriptions Postponed Audio/Video Status Memory ConfigurationSystem RAM The allocated system RAM in MB Flash Allocated flash memory in MBOSD Display Description Pdif OutputLFE Low Frequency EffectMute Audio / VideoSt Caption Row Caption Detected OSD Display Description OSD Display DefinitionDigital Subtitle Output FormatInput Sources Interface Status Interface Status Diagnostic ScreensInterface Status Diagnostic Field Descriptions DVR/Hard Drive Status DVR/Hard Drive Status Diagnostic ScreensDVR/Hard Drive Status Diagnostic Field Descriptions Temp F StateMax Temp Over TempDocsis Status Docsis EnabledAcquire DS Channel Obtain USNetwork Access Configuration FileEstablish IP ConnectivityPower Level Application Specific Information Server# NameSrvr # IP Addr Interactive Status Interactive Status Diagnostic ScreenIP Address Interactive Status Diagnostic Field DescriptionsUpstream ID Downstream IDInitstopped Connected Home Connected Home Diagnostic ScreensMAC/IP Connected Home Diagnostic Field DescriptionsDCX3510-M Will not power onRemote Control does notOn the TV screen There is no videoNo graphics or Program guidesBars on all four There are blackSides PictureMotorola Mobility, Inc