Motorola DCX3510-M Establish IP, Connectivity, Obtain, Configuration File, ECM Registered

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Diagnostics

B

Field

Description

 

 

 

N/A — The value is invalid or cannot be retrieved, or DOCSIS is not enabled.

 

 

Establish IP

Displays whether the cable modem has acquired its IP address, typically from a

Connectivity

Dynamic Host Configuration Protocol (DHCP) server:

 

YES — The IP address is acquired.

 

NO — The set-top is acquiring its IP address.

 

N/A — The value is invalid or cannot be retrieved, or DOCSIS is not enabled.

 

 

Obtain

Displays whether the cable modem has downloaded its DOCSIS cable modem

Configuration File

configuration file from the TFTP server:

 

YES — The cable modem configuration file has been successfully downloaded.

 

NO — The set-top is downloading its cable modem configuration file.

 

N/A — The value is invalid or cannot be retrieved, or DOCSIS is not enabled.

 

 

eCM Registered

Displays whether the embedded cable modem has registered with the cable

 

modem termination system (CMTS):

 

YES — DOCSIS registration is complete.

 

NO — DOCSIS registration is in progress, or the set-top could not register.

 

N/A — The value is invalid or cannot be retrieved, or DOCSIS is not enabled.

 

 

Network Access

Displays whether the cable modem has been granted access to the DOCSIS

 

network:

 

YES — The cable modem was granted DOCSIS network access.

 

NO — The set-top is obtaining DOCSIS network access.

 

N/A — The value is invalid or cannot be retrieved, or DOCSIS is not enabled.

 

 

Initialize BPI

The Baseline Privacy Interface (BPI) status:

 

YES — BPI has been successfully initialized for the cable modem.

 

NO — BPI initialization is in progress, has failed, or was not requested by the

 

 

network.

 

N/A — The value is invalid or cannot be retrieved, or DOCSIS is not enabled.

 

 

System Up Time

The Days, Hours, Mins (minutes), and Seconds the DOCSIS system has been

 

operational. If the value is invalid or cannot be retrieved, or if DOCSIS is not

 

enabled, each field displays zeros.

 

 

IP Addresses

The Cable Modem and Set-Top IP addresses in dotted-decimal format

 

xxx.xxx.xxx.xxx. Each byte value is padded with zeros when necessary. For

 

example, 10.0.1.10 is displayed as 010.000.001.010. If the value is invalid or cannot

 

be retrieved, or if DOCSIS is not enabled, 000.000.000.000 is displayed.

 

 

MAC Addresses

The Cable Modem and Set-Top MAC address in hexadecimal format

 

xx:xx:xx:xx:xx:xx. Each byte value xx ranges from 00 to FF and is padded with

 

zeros when necessary. For example,0:0:2D:1:F1:D is displayed as

00:00:2D:01:F1:0D. If the value is invalid or cannot be retrieved, or if DOCSIS is not enabled, 00:00:00:00:00:00 is displayed.

Downstream Channel (carries data from the headend to the set-top)

Carrier Lock

YES — The cable modem is locked to a DOCSIS downstream channel.

 

 

High-Definition DVR DCX3510-M • Installation Manual

84

365-095-17066-x.1

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Contents DCX3510-M Page During Transportation to the Subscriber Home Safety & Regulatory InformationFCC Compliance During InstallationRecycling your Motorola Equipment FCC Declaration Of ConformityYou may not You mayGovernment Restricted Rights Contents Diagnostics Configuring the User SettingsTroubleshooting Figures Figures 1Introduction Standard Audio/Video Features FeaturesTuners Channels Standard DVR FunctionalityDVR recording time guidelines Standard Digital Hdtv ChannelsStandard Miscellaneous Features Standard Data FeaturesIf You Need Help Calling for Repairs Front panel Front PanelVideo Format Indicators Front Panel Display Card Rear PanelRemote Control Cold Reset Cold Reset ProcedureClearing the Hard Drive Hdmi or IEEE-1394 Video Connection OptionsComponent YPbPrAudio Connection Options Audio Connection OptionsDigital audio optical Installation Overview Cable Connecting an Hdtv Single Connection for Video/AudioIEEE-1394 Connecting an Hdtv Single Connection for Video/Audio Component Video YPbPr Connecting an Hdtv Separate Video/Audio ConnectionsAudio Connecting an Hdtv Separate Video/Audio Connections Connecting an A/V Receiver Audio Connecting an A/V Receiver Audio Connecting a Standard-definition TV Sdtv Connecting a Standard-Definition TV SdtvInstallation Installation Connecting an A/V Receiver, SDTV, and VCR Connecting an A/V Receiver, SDTV, and VCR Connecting to an External eSATA DVR/Hard Drive Connecting to an External eSATA DVR/Hard DriveData Device Connections Data FeaturesOperational check procedures Operational Check for the Remote ControlConfiguring the User Settings Default User Settings Menu-No Hdmi Connection User Settings Menu Main ScreenDefault User Settings Menu -With Hdmi Connection Output User Settings-Main Menu Field DescriptionsTV Type HDMI/YPbPrAdditional Native ModeSettings OverrideAudio/Video CaptionSubtitle AdvancedNative Mode Settings Menu Screen Native Mode Settings ScreenNative Mode Settings Field Descriptions Enhanced Restore DefaultNative Settings 480pAdditional Hdmi Settings Screen Additional Hdmi Settings ScreenAudio Output Additional Hdmi Settings Field DescriptionsHDMI/DVI Mode Color SpaceMenu Restore Default Hdmi Settings Lip Sync DelayAdditional Closed Caption Settings Menu Screen Additional Closed Caption Settings ScreenAdditional Closed Caption Settings Field Descriptions Subtitle and DVS Settings Menu Screen Subtitle and DVS Settings ScreenLanguage Subtitle and DVS Settings Field DescriptionsDescriptive Video Service SubtitlesAdvanced Audio/Video Settings Menu Screen Advanced Audio/Video Settings ScreenVideo Sharpness Advanced Audio/Video Settings Field DescriptionsDolby Volume Graphics Overlaying the VideoUsing the Diagnostics 5DiagnosticsGeneral Status Diagnostic Main Menu ScreenPlatform ID ErrorError Code Description Connected StatePurchase Status Purchase Status Diagnostic Field Descriptions Out-Of-Band OOB Status OOB Status Diagnostic ScreenOOB Diagnostic Field Descriptions Agile OOB Tuner Hunting Hunt ModeNetwork PID High-Definition DVR DCX3510-M Installation Manual In-Band Status In-Band Status Diagnostic ScreenIn-Band Status Diagnostic Field Descriptions Unit Address Unit Address Diagnostic ScreenUnit Address Diagnostic Field Descriptions Separable Security Separable Security Diagnostic Field DescriptionsNumber CableCARD MSO PhoneCurrent Channel Status Current Channel Status Diagnostic ScreensCurrent Channel Status Diagnostic Field Descriptions RC Flag TunedSDV Client RF Modem Upstream RF Upstream Modem Diagnostic ScreenRF Upstream Modem Front Panel Display Back Address RF Upstream Modem Diagnostic Field DescriptionsCode Modules LevelFront Panel Display For Code Modules Code Modules Diagnostic Field Descriptions Postponed Flash Allocated flash memory in MB Memory ConfigurationAudio/Video Status System RAM The allocated system RAM in MBFrequency Effect Pdif OutputOSD Display Description LFE LowOSD Display Definition Audio / VideoMute St Caption Row Caption Detected OSD Display DescriptionOutput Format Digital SubtitleInput Sources Interface Status Interface Status Diagnostic ScreensInterface Status Diagnostic Field Descriptions DVR/Hard Drive Status DVR/Hard Drive Status Diagnostic ScreensDVR/Hard Drive Status Diagnostic Field Descriptions Over Temp StateTemp F Max TempObtain US Docsis EnabledDocsis Status Acquire DS ChannelConnectivity Configuration FileNetwork Access Establish IPPower Level Server# Name Application Specific InformationSrvr # IP Addr Interactive Status Interactive Status Diagnostic ScreenDownstream ID Interactive Status Diagnostic Field DescriptionsIP Address Upstream IDInitstopped Connected Home Connected Home Diagnostic ScreensMAC/IP Connected Home Diagnostic Field DescriptionsControl does not Will not power onDCX3510-M RemoteProgram guides There is no videoOn the TV screen No graphics orPicture There are blackBars on all four SidesMotorola Mobility, Inc