Motorola
installation manual
QIP7000 P2 Series
Troubleshooting
Install
Connecting to the ONT
D09 Memory Configuration
IP Network Issues
4Diagnostics
Feature Testing Procedure
Setting Description
Safety
Service Description
Page 1
M
Installation Manual
QIP7000 (P2) Series
Hybrid QAM/IP HD
Set-top
Terminal
Page 1
Page 2
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Page 1
Page 2
Contents
QIP7000 P2 Series
Page
Safety and Compliance
During Installation
FCC Declaration of Conformity
Contents
D01
Operational Check for the Remote Control
D02
D03
Figures
1Introduction
QIP7232 Front and rear views
Tuners
Features
Standard Data Features
Calling for Repairs
Getting Help
Company From USA or Canada Outside USA or Canada
Rear Panel
Front Panel
Label Description
Lable Description
Card
PON Overview
System Overview
Service Description
Fttp PON carries the following services
Whole Home IP Video CPE overview
OOB
MoCA
WAN LAN
Multi room DVR network
Multi-Room DVR
Whole Home IP Video Network Installation
Installation
Before You Begin
During the installation
Connect to the ONT
Checking the Home Coaxial Network Topology
After you finish connecting the components
Marginal MoCA network performance
Video Connection Options
If you make any changes to the network, repeat steps 1
Connection TV Type Description
Clearing the Hard Drive
Audio Connection Options
Connection Type Description
Connecting to the ONT
MoCA technology
Connecting to the ONT with embedded MoCA
Key Name Description
ONT1000M Connections
Connecting the Home Router
Connecting Homes with Multiple Existing Cable Drops
Connecting the Home Router embedded MoCA ONT
Determine if you are connecting to a
Installation Overview
Cabling to an Hdtv
Cabling to an Hdtv for Video
Cabling to an Hdtv for Audio
Cabling to an Hdtv for Audio
Cabling to an Hdtv and A/V Receiver for Video
Cabling to an Hdtv and A/V Receiver
Cabling to a Standard Definition stereo TV
Cabling to a Standard-Definition TV
Cabling to a Standard Definition TV, A/V Receiver and VCR
Cabling to a Standard-Definition TV, A/V Receiver and VCR
QIP7000 series front panel provides
Data Device Connections
Port type Description
Optimizing the High-Definition Settings
Operational Check for the Remote Control
Feature Testing Procedure
Verifying the MoCA Network
Setting Description
Setting Description
Graphics Overlaying the Video
Using the Diagnostics
4Diagnostics
D01 General Status
Example General Status display no error
Field Description
General Status fields are
ROM ID
D02 Purchase Status
Front panel display for Purchase Status diagnostic
Field
Purchase Status fields are
D03 Out-Of-Band OOB Status
Front panel display for the OOB diagnostic
Out-Of-Band Status fields are
Agile OOB Tuner Hunting
D04 In-Band Status
Front panel display for in-band diagnostic
Carrier locked Carrier not locked PCR Lock
In-Band Status fields are
Front panel display of a unit address
D05 Unit Address/Security
Unit Address fields are
Separable Security
EMM EMM
SCC Sccecm
Sign
Separable Security fields are
D06 Current Channel Status
Digital
Current Channel status fields are
APS
CCI
CIT
DRM
Ethernet Return front panel display
D07 Upstream Status
Ethernet Return fields are
D08 Code Modules
Front panel display for code modules
Code Modules fields are
Nvram
D09 Memory Configuration
Audio Spdif
D10 Audio/Video Status
IEC958PCM
Black
Unmuted
Field Description
D11 Interface/Port Status
Page
Interface Status fields are
D12 User Setting Status
Definition 480i format 720 x 480 pixels
D13 DVR/Hard Drive Status
OSD
DVR/Hard Drive Status fields are
D14 Application Specific Information
D15 Interactive Status
Unconfig
Interactive Status fields are
Macconnect
Waitlmack
Initwaitdcorc
Waitsoack
Waitlaorso
D16 Connected Home
This diagnostic displays the MoCA network status
Connected Home Status fields are
Connected Home Link Status fields are
TX Data Rate
D17 Key Pad / LED Test
Problem Possible Solution
5Troubleshooting
Problem Possible Solution
Off standby
Insufficient RF Network Throughput
IP Network Issues
Bypassing an Amplifier
Using a diplexer to bypass a line amplifier
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