Motorola QIP7000 installation manual 4Diagnostics, Using the Diagnostics

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Diagnostics

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4Diagnostics

Diagnostics are displayed on the on-screen display (OSD) and front-panel display. They confirm proper installation, including:

•Checking error states and signal integrity

•Identifying the cable terminal on the network

•Verify communications with the headend For the diagnostics described in this section:

•All indicators are in decimal notation, unless otherwise noted

•All signal-level and quality indicators use a 1% to 100% scale, unless otherwise noted

•All sample displays are illustrative; actual data may differ from the examples

Using the Diagnostics

To use the diagnostics:

1.Ensure that the QIP7000 series is installed with the Thin Client software and that it is connected to an AC outlet.

2.Press power and immediately press select to enable diagnostic mode. The Diagnostics main menu is displayed on the OSD and “d01” is displayed on the front-panel display.

Figure 21 – Example of the front panel display for the main menu

You can use the following keys to navigate the diagnostics menus:

1.Press channel ▲, channel ▼, cursor ▲, or cursor ▼ to select d01 through E.

2.Press cursor ◄, cursor ►, select or enter to execute the selected diagnostic.

3.Select E from the main menu or press power to exit.


QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual		34
574702-001 a	This document is uncontrolled pending incorporation in a Motorola CMS

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Contents QIP7000 P2 Series Page Safety and Compliance During Installation FCC Declaration of Conformity Contents D02 Operational Check for the Remote ControlD01 D03Figures 1Introduction QIP7232 Front and rear views Features TunersStandard Data Features Getting Help Calling for RepairsCompany From USA or Canada Outside USA or Canada Front Panel Rear PanelLabel Description Card Lable DescriptionSystem Overview PON OverviewFttp PON carries the following services Service DescriptionWhole Home IP Video CPE overview MoCA OOBWAN LAN Multi-Room DVR Multi room DVR networkInstallation Whole Home IP Video Network InstallationDuring the installation Before You BeginConnect to the ONT After you finish connecting the components Checking the Home Coaxial Network TopologyIf you make any changes to the network, repeat steps 1 Video Connection OptionsMarginal MoCA network performance Connection TV Type DescriptionAudio Connection Options Clearing the Hard DriveConnection Type Description Connecting to the ONT Connecting to the ONT with embedded MoCA MoCA technologyONT1000M Connections Key Name DescriptionConnecting Homes with Multiple Existing Cable Drops Connecting the Home RouterConnecting the Home Router embedded MoCA ONT Installation Overview Determine if you are connecting to aCabling to an Hdtv for Video Cabling to an HdtvCabling to an Hdtv for Audio Cabling to an Hdtv for AudioCabling to an Hdtv and A/V Receiver for Video Cabling to an Hdtv and A/V Receiver Cabling to a Standard-Definition TV Cabling to a Standard Definition stereo TVCabling to a Standard-Definition TV, A/V Receiver and VCR Cabling to a Standard Definition TV, A/V Receiver and VCRData Device Connections QIP7000 series front panel providesPort type Description Feature Testing Procedure Operational Check for the Remote ControlOptimizing the High-Definition Settings Verifying the MoCA NetworkSetting Description Setting Description Graphics Overlaying the Video 4Diagnostics Using the DiagnosticsD01 General Status Example General Status display no error General Status fields are Field DescriptionROM ID Front panel display for Purchase Status diagnostic D02 Purchase StatusPurchase Status fields are FieldFront panel display for the OOB diagnostic D03 Out-Of-Band OOB StatusOut-Of-Band Status fields are Agile OOB Tuner Hunting Front panel display for in-band diagnostic D04 In-Band StatusIn-Band Status fields are Carrier locked Carrier not locked PCR LockD05 Unit Address/Security Front panel display of a unit addressEMM EMM Separable SecurityUnit Address fields are SCC SccecmSeparable Security fields are SignD06 Current Channel Status Current Channel status fields are DigitalCIT CCIAPS DRMD07 Upstream Status Ethernet Return front panel displayEthernet Return fields are D08 Code Modules Front panel display for code modules Code Modules fields are D09 Memory Configuration NvramD10 Audio/Video Status Audio SpdifIEC958PCM Unmuted BlackField Description D11 Interface/Port Status Page Interface Status fields are D12 User Setting Status Definition 480i format 720 x 480 pixels D13 DVR/Hard Drive Status DVR/Hard Drive Status fields are OSDD14 Application Specific Information Interactive Status fields are UnconfigD15 Interactive Status MacconnectWaitsoack InitwaitdcorcWaitlmack WaitlaorsoThis diagnostic displays the MoCA network status D16 Connected HomeConnected Home Status fields are TX Data Rate Connected Home Link Status fields areD17 Key Pad / LED Test 5Troubleshooting Problem Possible SolutionProblem Possible Solution Off standby IP Network Issues Insufficient RF Network ThroughputUsing a diplexer to bypass a line amplifier Bypassing an Amplifier