Motorola QIP7000 installation manual TX Data Rate, Connected Home Link Status fields are

Page 79

Diagnostics

B

Scrolling down displays a table showing the Transmission (TX) Data Rate between Nodes for up to 8 nodes, in Mbps. The MoCA Node IDs displayed on this table are the same as on the Connected Home Status screen.

Table 7 – TX Data Rate

Connected Home Link Status

TX Data Rate Between Nodes (Mbps)

Collecting Data: Complete

To Node

0

1

2

3

4

 

 

 

 

 

 

From Node

 

 

 

 

 

 

 

 

 

 

 

0

***

253

233

253

253

 

 

 

 

 

 

1

234

***

N/A

N/A

N/A

 

 

 

 

 

 

2

253

N/A

***

N/A

N/A

 

 

 

 

 

 

3

233

N/A

N/A

***

N/A

 

 

 

 

 

 

4

253

N/A

N/A

N/A

***

 

 

 

 

 

 

5

N/A

N/A

N/A

N/A

N/A

 

 

 

 

 

 

6

N/A

N/A

N/A

N/A

N/A

 

 

 

 

 

 

7

N/A

N/A

N/A

N/A

N/A

 

 

 

 

 

 

Note: In the example above, the speed between any STB and the router is important for troubleshooting and VOD problems.

Note: Additionally, the speed between any terminal and the HUB is important for troubleshooting MRDVR problems.

The Connected Home Link Status fields are:

Field

Description

 

 

Collecting Data

Displays the data collection status: In Progress or Complete.

 

 

To Node (column heading)

The column shows the data rate to the device.

 

 

From Node (row heading)

The row shows the data rate from the device.

 

 

If any of the following warning indicators is displayed next to a MoCA Node ID, perform remediation as described in IP Network Issues in Section 5, Troubleshooting:

•Bw — The node has a link supporting less than 100 Mbps (the associated BHR RF LED will also be blinking).

•Fr — The node received significant packet errors caused by thermal noise or interfering signals.

•Pw — There is insufficient power at the node.

QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual

71

574702-001 a

This document is uncontrolled pending incorporation in a Motorola CMS

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Contents QIP7000 P2 Series Page Safety and Compliance During Installation FCC Declaration of Conformity Contents D03 Operational Check for the Remote ControlD01 D02Figures 1Introduction QIP7232 Front and rear views Tuners FeaturesStandard Data Features Calling for Repairs Getting HelpCompany From USA or Canada Outside USA or Canada Rear Panel Front PanelLabel Description Lable Description CardPON Overview System OverviewService Description Fttp PON carries the following servicesWhole Home IP Video CPE overview OOB MoCAWAN LAN Multi room DVR network Multi-Room DVRWhole Home IP Video Network Installation InstallationBefore You Begin During the installationConnect to the ONT Checking the Home Coaxial Network Topology After you finish connecting the componentsConnection TV Type Description Video Connection OptionsMarginal MoCA network performance If you make any changes to the network, repeat steps 1Clearing the Hard Drive Audio Connection OptionsConnection Type Description Connecting to the ONT MoCA technology Connecting to the ONT with embedded MoCAKey Name Description ONT1000M ConnectionsConnecting the Home Router Connecting Homes with Multiple Existing Cable DropsConnecting the Home Router embedded MoCA ONT Determine if you are connecting to a Installation OverviewCabling to an Hdtv Cabling to an Hdtv for VideoCabling to an Hdtv for Audio Cabling to an Hdtv for AudioCabling to an Hdtv and A/V Receiver for Video Cabling to an Hdtv and A/V Receiver Cabling to a Standard Definition stereo TV Cabling to a Standard-Definition TVCabling to a Standard Definition TV, A/V Receiver and VCR Cabling to a Standard-Definition TV, A/V Receiver and VCRQIP7000 series front panel provides Data Device ConnectionsPort type Description Verifying the MoCA Network Operational Check for the Remote ControlOptimizing the High-Definition Settings Feature Testing ProcedureSetting Description Setting Description Graphics Overlaying the Video Using the Diagnostics 4DiagnosticsD01 General Status Example General Status display no error Field Description General Status fields areROM ID D02 Purchase Status Front panel display for Purchase Status diagnosticField Purchase Status fields areD03 Out-Of-Band OOB Status Front panel display for the OOB diagnosticOut-Of-Band Status fields are Agile OOB Tuner Hunting D04 In-Band Status Front panel display for in-band diagnosticCarrier locked Carrier not locked PCR Lock In-Band Status fields areFront panel display of a unit address D05 Unit Address/SecuritySCC Sccecm Separable SecurityUnit Address fields are EMM EMMSign Separable Security fields areD06 Current Channel Status Digital Current Channel status fields areDRM CCIAPS CITEthernet Return front panel display D07 Upstream StatusEthernet Return fields are D08 Code Modules Front panel display for code modules Code Modules fields are Nvram D09 Memory ConfigurationAudio Spdif D10 Audio/Video StatusIEC958PCM Black UnmutedField Description D11 Interface/Port Status Page Interface Status fields are D12 User Setting Status Definition 480i format 720 x 480 pixels D13 DVR/Hard Drive Status OSD DVR/Hard Drive Status fields areD14 Application Specific Information Macconnect UnconfigD15 Interactive Status Interactive Status fields areWaitlaorso InitwaitdcorcWaitlmack WaitsoackD16 Connected Home This diagnostic displays the MoCA network statusConnected Home Status fields are Connected Home Link Status fields are TX Data RateD17 Key Pad / LED Test Problem Possible Solution 5TroubleshootingProblem Possible Solution Off standby Insufficient RF Network Throughput IP Network IssuesBypassing an Amplifier Using a diplexer to bypass a line amplifier
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